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Moving Helpers are individuals or small businesses who offer their labor services on our Marketplace, many of which specialize in loading and unloading U-Haul truck rentals and U-Box® containers.
John ran this operation flawlessly. He reached out ahead of time to chat with me and get details about the upcoming move. He was also kind enough to work with my schedule and additional request. I would recommend a 6th star be added to this review, they deserve it.
They communicated well about arrival time and that they would be late. They arrived 45 minutes late. We went over what all was going into the truck and that we were not fully packed yet because we would still be staying in the house another night and expected to finish packing the truck and trailer ourselves the next day. The movers were very friendly and quick to load but after they left we found that there was a ton of empty spaces in both the truck and trailer despite not being able to load anything else (and we still had more to load, which they were aware of). During loading they knelt on furniture which resulted in broken and damaged pieces. Several other pieces had damaged due to being stacked improperly or being taken apart improperly. We ended up unloading half the truck and the entire trailer to repack and secure items properly. The lead mover Ben had an attitude with the second mover Richard throughout the job which added to the stress of the moving process for all involved.
The movers were efficient, professional and made the move look easy!
