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Our local helpers have been helping people move since 2002.
Moving Helpers are individuals or small businesses who offer their labor services on our Marketplace, many of which specialize in loading and unloading U-Haul truck rentals and U-Box® containers.
Sarah and Benjamin went above and beyond for us. They loaded our entire home in under 3 hours neatly and carefully. They made sure to communicate before and during the job. They even helped us pack some challenging stuff we had not had the time to pack even when they didn't have to. Would give them more stars if I could
Unfortunately, the 2 movers were unable to complete moving my 900 sq ft apartment in 4 hours. I expected them to be able to complete this as per the estimating tools on this and their own website I have never had a problem with a company completing the move in the given time. This meant I had to rent a truck an additional day ($100). Then, I had a very bad experience when I called to talk with the company. I explained that I was disappointed that the job was not completed. He explained why it could have taken longer and that he didn't understand why I called. I said I thought a partial refund was appropriate. He was immediately rude. Told me multiple times that it is 'crazy' to expect a job to be done for free. He continued to argue, blame, and raise his voice. I hung up. I agree that a job should not be done for free. But I do expect a company to be respectful and professional. And I do expect a company to respect my time and money.
