Customer Reviews

• Luther will scam you by saying they have 1 less person than you're asking for you move, but still charge you for the extra mover (I asked for 3). I was fine with 2 people coming since he said they’d stay longer if needed, however that wasn't needed. But then they still charged me for 3 movers, refused to contact me back about refunding me for the one less person they were able to provide. Then after over a month, i sent him another text, he told me ‘the deal is done’ acting like his company couldn't update or refund the charge for his business, and then tried to accuse me of harassing him. U-Haul even advised I take legal action against him for his lack of response. Looking back at the reviews, I see this is a scam they've done before to other customers. I regret giving them a cashtip What Luther won’t tell you until after accusing you of harassment is you're suppose to cancel your entire move and reapply for the amount of movers he claims he has available (ex; 2 movers instead of 3).

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  Jasmine R. (Reviewed on 9/17/2025)

  My apologies again you were dissatisfied but like I stated to you that was on your end I couldnt change that thats why I informed you prior to moving you that I would only be able to have two workers now for the adjustment thats upon you You gave me the payment code once we were done and you were satisfied then I dont know why two weeks later you decide to want money back all of a sudden but I thought you knew what you were doing prior to giving us the payment code after the job was finished. Now trying to slender my name just looks bad on you and shows you have poor decision making skills the company reputation speaks for itself!!! have a blessed day.

  Pack.N.Go Premium Moving Co.

• Great communication, friendly, professional, and very willing to get the job done with no arguments and in time.

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  Erik P. (Reviewed on 6/11/2025)

• Awesome guys I would recommend them to anyone.

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  Scott P. (Reviewed on 5/29/2025)

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