Customer Reviews

• -Movers arrived 4 hrs late -4 hrs to load (single story 3bed home) despite my daughter and I breaking down furniture and wrapping it to help. -After loading, I was informed that they couldn’t unload until the following morning because they were tired. - Another crew was dispatched after I called in tears because I needed the truck unloaded and returned to U-Haul by 8am, but it was too late at night to find another moving company. - New crew arrived and subsequently damaged my furniture within 30-45 minutes of job. - I contacted company again and dismissed the movers. Kim responded that she’d dispatch a crew by 6am to unload, so I could return the truck on time. -In the rain, I and my 12 yo child unloaded remaining 75 percent of a 26 ft truck from about midnight to 7 am with an hour long nap. Compensation-They didn’t charge for the 2nd crew that damaged my property or 3rd crew that brought in my fridge, vanity, and couch from carport (less than hr labor). Never received refund offered

  Rating:

  Shaquitta B. (Reviewed on 7/29/2024)

  We only charged you for 4hrs labor done by 1st crew without damages or incident we informed you they were leaving a move that was a distance from you but we will be there for sure and contact you with eta you did not want to pay for unload hrs due to lateness and your dresser leg so we agreed to compensate you FREE labor we paid out of pocket to make you happy the 2nd crew we sent for unloading broke your dresser leg they were sent home there 1st and last day and the 3rd crew we agreed on unloaded without damage or incident and completed your move FREE we stood by our word I informed you unassemble was extra charge you said you did not want to pay for so you and your child did it yourself you bashed my company reviews and you said we made you happy is a slap in the face to our agreement and our resolution we made together Thank You For Choosing Us We Appreciate Your Business And Review

  Moving Up Moving Company

• The movers were great and very accommodative. They made this big transition so easy.

  Rating:

  Tannya D. (Reviewed on 7/17/2024)

  Thank You For Your 5 Star Review We Appreciate Your Feedback Thank You For giving Us A Chance To Help You Out With Your Moving Needs We Appreciate Your Business

  Moving Up Moving Company

• Rating:

  Bianca S. (Reviewed on 7/1/2024)

  Thank You For Your 5 star review we Are Always Happy to Help Out Our customers Thank You For Choosing Us We Appreciate Your Business And your feedback

  Moving Up Moving Company

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