Customer Reviews

• Derion and Ty did my move recently and although they accommodated my change of dates and times, but I would not recommend. Ty was the only one consistently working, he even paid attention to making sure all of the screws and parts to my bed were on the moving truck. Derion is the owner and he was the one that caused damage to my brand new house and he knew about it and didn’t say anything. I watched him do it and wanted to see how truthful and professional he was going to be. He also tried to only do two hours of work even though he was late and he left before us to go to the next location and we still arrived 20 minutes before him when I paid for three hours. Plus he still left before the three hours were up. Every time I turned around me and my husband were lifting boxes while he was somewhere smoking his vape pen and trying to spark conversation. I wouldn’t have even complained about his lack of professionalism if he didn’t take multiple chunks out of my wall and doorways.

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  Bryanna S. (Reviewed on 7/26/2025)

• Love these guys Hard working and very professional.

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  George M. (Reviewed on 7/24/2025)

• I recently hired Jones Moves for my move, and while the team was personable and polite, I encountered several issues that left me disappointed. Upon unpacking at my storage unit, I noticed they didn’t use any furniture pads to protect my items, and the lack of organization in the truck was concerning. They piled everything in haphazardly, resulting in several smashed and torn boxes, including three out of eight wardrobe boxes that were damaged. My dresser arrived scratched, which was disheartening. Additionally, I was surprised to learn that my service exceeded two hours, and they wanted to charge extra instead of honoring the original pricing with a discount for additional hours. Overall, while I appreciate their friendliness and that they took down my TVs, the way they packed my U-Haul and the damage to my belongings overshadowed the positives. I hope Jones Moves can improve their packing techniques for future customers.

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  Taryn J. (Reviewed on 7/23/2025)

  MsJones I apologize I we try to take care of each and every customer sometimes we fail but it wasnt do to packing just the lack of thing and furthermore discounts where for five or more hours I do apologizes sincerely with the upmost respect and sincerest apologies

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