Real Moves, Real Reviews

• Rating:

  D+ Movers

  After loading a U-Haul by myself, I faced sudden regret unloading by myself and last minute I requested Diego‘s help for the early morning after. Not only was he able to come, but they unloaded the truck in record time! Very kind and professional they both were. I will be using them again in April. I chose them not because they were the cheapest option, but I wanted to give them a chance. They deserved to be paid more and they definitely got extra $$$ from me in cash. Thank you so much guys from saving my back and my sanity!

• Rating:

  Solutions Mr.Help

  Other than a text asking if the movers would be loading, unloading, or both, I received no communication after booking. The booking form asked if I needed help moving a piano or a safe which I did not. I had a pool table, however, plus about a 1 bedroom apt worth of stuff. The guys did an adequate job, but they didn't speak much English which made communicating what we wanted difficult. They put the stuff in the truck poorly, so we ended up running out of room. After they left, we had to repack the truck more efficiently to fit the rest of our stuff. Biggest issue- I paid for 2 hours, and it took them less than 90 minutes. Afterwards, their boss texted me and said I should have told them about the pool table and that they wanted to charge me an extra $150 for that. How is that on me when they didn't mention pool tables on the quote form and no one ever contacted me to ask about my specific needs? Also, I already overpaid for the amount of time it took. No thanks!

• Rating:

  Naptown Moving Company LLC