- Rating:
Pacific Coast Moving Co
My appointment was for 12 noon. I was there on time, the movers were not. After 10 minutes I called and left message. The owner did return my call 10 minutes later to tell me they were running late. Once they showed up, I realized I needed a second pod. I made the arrangements for the new pod and the owner said they would be back to finish the job I called an hour and a half later, left message. He never returned my call. He left me hanging in the middle of the job. If there was a problem, he never communicated that. I had tips for the movers, but when it was decided that they would be back I was going to give them a larger tip at the end. Because he dropped the ball, I had to get back in touch with U Haul and now I’m paying someone else twice as much. I would not hire him again, and I will continue to let the public know my dissatisfaction with this company.