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Moving Helpers are individuals or small businesses who offer their labor services on our Marketplace, many of which specialize in loading and unloading U-Haul truck rentals and U-Box® containers.
Job scheduled for 2 pm, first mover showed up at 6-30.pm, the other two at 7-50 PM. I understand that other customers like myself book 4 hours but end up needing near double the time. The communication with -the boss- was good. He added an additional mover to speed up the move. They professionally finished they finished the job around 11 PM.
They were 5 hours late. Accidentally sent 3 movers instead of two and then coerced me into paying for the third one. I didn’t feel it was my fault they sent a third but I offered to pay their rate for the 3rd since they were already there. $25 an hr for 2 hours. Then when the job was done they demanded an additional $250 and sat outside my home saying their boss told them they can’t leave until I pay them more money. I have receipts and texts messages to prove all of this. The manager was texting me threatening me and then begged me for a good review. I paid the money so they would leave my home and told them I will be leaving a poor review. Intimidation, coercion, taking advantage of a single woman.
Great team--thanks!
