- Rating:
PremierKC
Called to confirm and give update on arrival. Were able to move all I asked and a few extra last minute pieces. Were courteous and cautious.
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Called to confirm and give update on arrival. Were able to move all I asked and a few extra last minute pieces. Were courteous and cautious.
When he arrived, I was told there were additional fees to the rate I had already paid through U-Haul that needed to be charged. Paid almost double additional to what I already paid. Fast forward to me unpacking and my furniture was damaged with how he packed my Uboxes. Friendly but wouldn’t hire again.
I booked two movers for a two-man move. Only one person showed up—late, without a dolly or any tools as promised. I’m a single mom and couldn’t move large items down the stairs by myself. I ended up giving away three major pieces of furniture because I physically couldn’t move them and was out of time. The company didn’t apologize, offered no reimbursement, and ignored my dispute completely. I even had to Uber to Target to buy tools just to get through the move. They broke two pieces of furniture while disassembling my beds and left a large scrape on the wall. When I asked where the second mover was, I was told they didn't show up because they had been arrested.