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Moving Helpers are individuals or small businesses who offer their labor services on our Marketplace, many of which specialize in loading and unloading U-Haul truck rentals and U-Box® containers.
These guys are amazing they were quick to unload and very nice and friendly. There was an issue with my uhaul boxes not being ready at the storage place in the morning but they came back in the evening that day and did the unload. Top notch would hire them again hands down.
I recently hired Jones Moves for my move, and while the team was personable and polite, I encountered several issues that left me disappointed. Upon unpacking at my storage unit, I noticed they didn’t use any furniture pads to protect my items, and the lack of organization in the truck was concerning. They piled everything in haphazardly, resulting in several smashed and torn boxes, including three out of eight wardrobe boxes that were damaged. My dresser arrived scratched, which was disheartening. Additionally, I was surprised to learn that my service exceeded two hours, and they wanted to charge extra instead of honoring the original pricing with a discount for additional hours. Overall, while I appreciate their friendliness and that they took down my TVs, the way they packed my U-Haul and the damage to my belongings overshadowed the positives. I hope Jones Moves can improve their packing techniques for future customers.
