Real Moves, Real Reviews

• Rating:

  PackandStack

  Pack and Stack was hard to communicate with to confirm and schedule my move. In the end, I called, texted, left voicemails, emailed, and contacted MovingHelp support before I heard from Pack and Stack the afternoon before my move. To their credit, they apologized and the next day the movers arrived right on time. The movers I had were friendly and considerate, but they weren't the fastest--there were 2 guys and I had an elevator, but one guy would stack 3-4 boxes on the dolly at a time and both guys would take the dolly down together (rather than filling the elevator and then going down). I had to pay for an extra hour, which in the past I never needed even when I just had stairs! I would suggest customers rent an extra dolly of their own to help speed things up and definitely plan to move boxes yourself as well. The movers also dropped something on my floor and damaged the floor--I understand it happens but wish they'd told me. I would not recommend Pack and Stack to others.

• Rating:

  Glorified Movers

• Rating:

  Keeping up with Jones Moving Service

  Calling them professionals is like calling a toddler with a plastic shovel a professional sandcastle builder. They both move stuff around, but accomplish zero results! Late does not begin to describe their tardiness. They confirmed they would arrive between 2-3 pm. Instead they arrive after 4 pm! They do so without any tools or work gloves and without apology. During what they made to be a arduous process of moving a sectional sofa, they put a hole in the wall. I had provided instructions on where the furniture and wardrobe boxes were to be unloaded. Only the sectional sofa made it to the proper room, with a number of boxes and other items never finding their place on the second floor. Aside from the few large items they carried (albeit muddled), I would have been the better to ask friends and family to do the job.