- Rating:
Greenville Top Choice
The team from GTC was friendly and incredibly fast. In terms of communication, I received a text confirmation right after I booked (like several weeks in advance) but then no other communication initiated by GTC until the helpers arrived. This may just be their process, but I think an additional call, text, or email confirmation the day before or so would be helpful to customers. Shawn did contact me a few times the day of the move about 2 different things and I really appreciated him keeping me in the loop on those. One of the movers was about 20 minutes late but the other 2 were right on time! They worked very hard. I did have one item damaged during the move (a large gash on the top of a wooden vanity) which I'm disappointed by, but it happens. Overall I had a pretty good experience with GTC. Cash tips were provided on the day of service.