Customer Reviews

• I should have trusted my gut when I first contacted Rich Sity Hauling LLC. The person I spoke with came off a bit rude, but I gave them the benefit of the doubt after my original movers were overbooked. While they did show up and load my U-Box, the experience wasn’t great. The main mover wasn’t very pleasant to interact with, and the older gentleman helping him complained a lot about the stairs and how heavy things were. They also took quite a few breaks, and it seemed like the main mover was loading the U-Box without enough planning or strategizing to maximize the space available. We appreciate the help, but I wouldn’t use them again or recommend them to others.

  Rating:

  Marina S. (Reviewed on 10/30/2025)

• Should have left the Senior Citizen out! So I had 1.5 movers! I should have asked for payment! I did more work than him. I explained ahead of time that my bedroom furniture was EXTREMELY HEAVY! Not that Walmart Stuff. He said Ok no problem. As SOON as they hit the door they started complaining! I mean You’re MOVERS.. this isn’t walking the dog! Anytime you have to put a Medium lamp box that carries only shades on a Utility Dolly because you can’t LIFT ..WHY ARE YOU HERE! Breaks after Breaks after Breaks!!! 3 pieces of furniture with no access restrictions ok!! Straight shot to the door.. a WHOLE HOUR! Filled my truck with all Bulky stuff and left no room for Majority of Containers and boxes.. so here I am making a 2nd trip Alone!! Waste of time and resources. Over it! And then had the nerve to keep telling me the time!!! Speed it up already!! SHEESH! Will NEVER AGAIN! If this is what Richmond has to offer I’ll just pull up to a Bingo Hall Next time and pick my own Seniors. The End.

  Rating:

  Laresha M. (Reviewed on 9/28/2024)

• Rating:

  DIPANSHI A. (Reviewed on 7/7/2024)

  It was a pleasure to work with you

  Rich Sity Hauling Llc

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