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I booked a moving with MAXIM company for 17 July at 10AM that costed me 445.95 dollars. I am extremely dissatisfied with the service for the following reason. 1- They arrived at 12-30PM, it means 2hours and a half late. 2- They almost ruined my refrigerator, the door handles scratched, the left-door bottom deformed, the up left of fridge completely scratched. I want to be refunded for my fridge that was brand-new, only one year of use. 3- They scratched the floor and told me that it is just dirt and it will go away. I want to be paid for that. 4- They were not able to move some of the items. 5- They made a scene in front of my house to have their money back and promised me that their boss will call me soon for the photos and refund. He never called and never answered my calls. This last one is too much as they lied and played with us. Who is responsible for this? I paid more than $400 dollar and they damaged my stuff somehow more than that. I hope you would solve this problem.
I only hired for just 2 hours of labor. They showed up 10 mins late. Upon arrival they were not very communicative and looked annoyed to even be there. Nothing was of a hurry to them and they were at their own speed this including us bringing everything out except the large items so all they needed to do was load. When unloading at the new place everything seemed to be a big deal when asked to move it to another room etc. not only were they 10 mins late we finished 30 mins early and they still charged for the full 2 hrs.