- Rating:
Austin Local Professionals
They were kind, and the young guys moved fast at first, but the overall experience was frustrating. I booked a Saturday move, but they were a full day late. I rescheduled for Sunday and was told I’d be first. They arrived around 1pm, which resulted in extra fees from my apartment. All my items were quickly taken outside, only for me to find them sitting on the ground. Items were carelessly loaded, and some fell out when they opened the truck just five minutes away. It took four hours to move a one-bedroom apartment. My storage unit was left disorganized. I asked for three totes and two suitcases to be left at the front, but only two totes were. My $1200 desk was damaged, and a grommet was missing. My TV stand was also broken, and the manager brushed it off and later ignored my request to file a claim. My cream couch was stained, and I had to pay to have it cleaned. I had to spend hours reorganizing the storage unit and checking for additional damage. Would not recommend