- Rating:
Prime Moving
Unreliable service and poor communication I booked a move out cleaning service for 9 AM on July 31, but no one showed up on time. I had to call the company myself, and was told that the cleaners could only come at 11 AM, which delayed my entire moving schedule. One cleaner arrived at 11;00 AM, and another came at 12;00 PM. The work finished by 12;30 PM. I was told I would receive a refund for the second cleaner, who only worked for 30 minutes, but I have not received any follow-up. I even opened a case on August 4, and it has now been over three weeks with no response. The lack of professionalism and communication made an already stressful moving day even more difficult. I hope others are aware of this before booking.