- Rating:
On Call Movers
I hired this company to help move an king size bedroom set and, while the workers showed up and completed the job, the experience was disappointing. A bed was damaged during the move, resulting in over $1,000 in repair costs. While I understand some items can be heavy and difficult to move, customers should be able to expect reasonable care when handling their belongings. The worker later acknowledged the item was extremely heavy and that they were tired at the end of the day, but that does not change the fact that the extensive damage occurred and could have been avoided with better handling and proper assistance. I chose not to pursue a refund of the labor charges that was offered through U-Haul because I believe honest feedback is more important. My recommendation is that this company ensure they have adequate help and take greater care with customers’ property. Hard-working individuals, but the lack of care and resulting damage make it difficult for me to recommend their services.