- Rating:
Professional Services Of DFW
I’ve used U-Haul Moving Help before and always had great experiences, but this provider was a complete disappointment. I purchased a dozen moving blankets to protect my furniture, yet not one was used—they were thrown on the truck floor under boxes and furniture. The load was stacked carelessly, with heavy items on top of fragile ones, unsecured and unstable. As expected, several items were damaged, including chipped furniture, scratches, and loosened joints. When I contacted the provider, he wasn’t apologetic but offered repairs through his administrator. I never heard back until I followed up, at which point he asked for my address, but nothing has happened since. This was blatant neglect, poor customer service, and zero accountability. If you care about your belongings, avoid this provider. Their actions, and inaction, show no respect for customers’ property or time.