- Rating:
Professional Services Of DFW
Problem- I paid for a two-man moving service, but only one mover arrived on the scheduled date (Aug 30). The provider assured me I would receive a 50perct refund ($60). Despite multiple follow-ups, I have not received the refund. At first, I was told a bank refund had been processed-nothing ever posted. Later, I was told a refund check had been mailed again, nothing ever arrived. Unfortunately, I've since discovered multiple reviews from other customers describing the same issue of promised refunds never being delivered. I now find myself in the same situation with Professional Services of DFW. Because only one mover showed up, my friend and I (both over 63 years old and both scheduled for hip surgery) were forced to move heavy items ourselves, including a refrigerator, washer, dryer, and large furniture from an upstairs apartment into a U-Haul. This caused us significant physical strain and pain. Please choose a different team. This company will only cause pain + unsatisfaction.