- Rating:
Rescue Moving Co.
We booked 2 helpers to meet us at a UHaul location at 8am, confirmed by Robert the evening before move, on morning of move he said they’d be a little late. Then received message just before 9am that one helper sick so another was being located. Then received call after 9am that both helpers would still be almost an hour more. Robert didn’t answer phone when I called, responded back with voice message that he was sorry that the crew had hit traffic but were on their way and that his phone wasn’t working. Had to find alternative movers and canceled with Robert. Robert didn’t notify the crew though and they showed up after we’d already packed up and left. Also had reservation in afternoon for 2 helpers at apartment we moved to. Robert confirmed again, crew did arrive on time at second location. One of them noted that he had text from Robert that morning job was for 9am, whereas I showed him I had text from Robert confirming 8am. Crew at the second location was professional, did good job