- Rating:
Genie
The mover showed up by himself. Ended up taking 3 hours instead of 2. When questioned about that I paid for 2 movers, not just 1. He stated that it does not matter 1 or 2 movers. You still need to pay the same amount. When questioned about the additional 1 hour. He stated that it would be the same hourly rate of $75 per hour. He then stated that I would have to pay cash because uhaul moving help app charges in 2 hour increments not 1 hour increments. Uhaul informed me that she sould have not charged me the full amount since I paid for 2 movers and that the app does charge in 1 hour increments. I filed a dispute for half of my money back from this mover.