- Rating:
The Muscle Guys LLC
Mark and Alex were incredibly quick and efficient!
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Mark and Alex were incredibly quick and efficient!
My appointment was for 12 noon. I was there on time, the movers were not. After 10 minutes I called and left message. The owner did return my call 10 minutes later to tell me they were running late. Once they showed up, I realized I needed a second pod. I made the arrangements for the new pod and the owner said they would be back to finish the job I called an hour and a half later, left message. He never returned my call. He left me hanging in the middle of the job. If there was a problem, he never communicated that. I had tips for the movers, but when it was decided that they would be back I was going to give them a larger tip at the end. Because he dropped the ball, I had to get back in touch with U Haul and now I’m paying someone else twice as much. I would not hire him again, and I will continue to let the public know my dissatisfaction with this company.
Cant say enough good things about this company, were super responsive called shortly after booking to coordinate details of job. Were easy to work with and most importantly guys that came out to help on my mover were punctual, strong, hard working and great guys! couldn't recommend this company enough, if you ever need help in the Seattle area these guys should be your first choice! thank you again!