- Rating:
Ace team
Only sent one guy when I asked for two. But the one guy worked so well it made up for it.
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Only sent one guy when I asked for two. But the one guy worked so well it made up for it.
The communication is horrible! I asked for a 2pm appointment and was told that they had a prior appointment 115p and that they would come right after, and I was fine with that. 322p 'I' text them to get an update on an estimated time they would arrive, 30mins later I receive a text that says the previous appointments truck broke down. 530p 'I' text them again for an update. 545 I get a call that says they will be there in 45mins! 640 they finally get there! The tall guy was nice but the young short guy acted like he didn't want to be there. I get it, you're tired and hot but you also have a job to do, you gotta be more professional than that and COMMUNICATE with your customers!
Kingsman's loading gave us 5 star service. They were quick to communicate, friendly, timely, and careful. They completed the job seamlessly and we will definitely be using their services again in the future.