- Rating:
In N Out No BS Loading N Unloading
The day started great the manager communicated effectively in the workers showed up on time. I paid for a 2-hour time slot about a hour and a half in they were doing a fantastic job loading everything in a compact effective manner. Then everything went wrong I continue to remind them that there were still furniture that needed to be loaded and they blatantly disregarded this and started loading loose materials from the garage. I asked them several times did they feel confident they were going to fit everything and each time they told me yes. Then as the last hour approached they decided to shut the truck door ask for payment and left. They did not load my lawn equipment and several items in my garage. I reached out to management and never receive any response. They decided to load two heavy wooden headboards on an aluminum rack which completely crushed it during the move.