- Rating:
Beaumont Movers
They did a very good job. Thank you!
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They did a very good job. Thank you!
First of all, the boss called us at 930 pm one night before the move date, and asked us to pay for commute fee. We declined and he said they will waive it, but ask us to tip his guys well. We requested 2 helpers, but they brought a trainee, without our consent. They said the trainee was there to help them, they will not charge on us. However, one minute before we release the payment code, the number of helpers was updated from 2 to 3. We were charged for an additional $270 for the additional helper. The trainee was inexperienced, did not help to expedite the process, only made it slower and made things worse. Walls were broken and made dirty. We are not happy about this experience. The boss first picked up my call and said he will refund me via Zelle, but he then ghosted me and never refunded. FYI, we did tip via cash.
I had a fantastic experience with this moving company from start to finish. They arrived right on time, which immediately set a professional tone. The team worked efficiently and handled everything with care. What really stood out was their excellent communication—before, during, and even after the move. They kept me informed every step of the way and were always quick to respond to any questions. Moving can be stressful, but they made the entire process smooth and worry-free. I highly recommend them to anyone looking for reliable, punctual, and professional movers!