- Rating:
Bigg Browns
Josh and Zion were amazing. Very professional and easy to work with. Highly recommend!! Even willing to stay for an extra 2 hours to finish the job!
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Josh and Zion were amazing. Very professional and easy to work with. Highly recommend!! Even willing to stay for an extra 2 hours to finish the job!
On 08-29-2025, I used this company for the 1st half of my move from my 3-bedroom apt to a storage facility. Michal arrived with 2 helpers and he got them started, then left them to finish the job. They did a decent job & finished in about 3.5 hours, which included wrapping the furniture. On the 2nd half of my move on 09-15-2025, they took 4 hours to move from the storage to my 3-bdrm house. Which I felt was excessive and wasn't what I expected. Michael arrived with 2 helpers & 1 who smelled like he had way too much to drink the night before. But seeing as how I was on a tight schedule, I went ahead with the move. After the move, we noticed 1 of the back pieces of my reclining sofa was broken. When I called to inform Michael of the issue he told me he would reach out to his team to see if they could reimburse me for the cost of repair. A few days later, he told me that they wouldn't be reimbursing me for the damage. It was very disappointing to hear and I won't refer or use them again.
Victor and his team were amazing! I rarely do reviews but they did an outstanding service at an affordable price too! I would highly recommend hiring them. He communicates well, very respectful, and efficient. Time is well-accounted for, he stops the clock when they take breaks. Offers their equipment to safely carry your stuff. Works very carefully not to damage your items and your place.