Customer Reviews

• I reserved Certified Packers from the Uhual.com website to help me move from a 2-bedroom apartment to a 3-bedroom apartment in the same apartment complex. They did a HORRIBLE JOB! The owner and the crew arrived at 9.49am when they were scheduled to be there at 9.30am. A young, heavy-set female and young guy showed up with the owner. The owner said she was dropping them off and she had somewhere else to be and asked me if her crew could ride with us when we got ready to unload. A little strange but I agreed. The movers were picking up one box at a time and carrying it to the truck. They were on the phone, lying in the truck resting and lounging around talking. Me and my friend snapped several pictures of them just chilling. After 3 hours, I went to check the status, and the movers had not loaded 10 percent of my belongings yet. The movers should have been supervised! They ran the clock up for 3 hours and nothing was done. Just ridiculous! SHAMEFUL!

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  Trina A. (Reviewed on 9/3/2025)

  The crew kept me in form with everything that was going on. You were moving out of a third floor apartment no elevator. They are human not robots so yes they need to catch their breath after carrying your items down 3 flights of stairs fully loaded dressers and boxes not correctly packed. You requested 2 people for a 3 person job expecting to get a full load and unload done in 3 hours it is not possible. You are the only customer that had an issue with said crew. Your expectations was unreasonable from the beginning.

  Certified Packers

• Would definitely recommend. They unloaded my 26’ U-Haul into a two story house in two hours. Very professional and polite.

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  DOUG B. (Reviewed on 8/17/2025)

  Thank you it was a pleasure

  Certified Packers

• They were on time and fast.

  Rating:

  trina a. (Reviewed on 7/12/2025)

  We appreciate the feedback

  Certified Packers

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