Customer Reviews

• Don't use this group! Being overworked isn't the customers fault. If you are going to be three hours late and then damage things cancel before you show up. I'd rather hire professionals that are on time and don't damage my possessions or home. Worst movers I've ever hired in my life.

  Rating:

  Chase G. (Reviewed on 12/14/2025)

  The owner of step in express I was three hours late because of two customers that was having problems getting there trucks this morning for there pick up time I texted you advance for the reason why I was going to be late there was no furniture damaged the home was never damaged you was unprofessional and rude tours the movers I never said anything about being overworked I told you that two customers before your service had trouble getting trucks that they requested for I was never unprofessional and rude to you my worker was a witness to everything how disrespectful and rude you was tours us I am just the mover I do not control truck booking reservations it was a little scratch on the wall I offered to clear for you and u denied the service none of the furniture or home was damaged

  Stepinexpress

• Several pieces of my hardwood bedroom suite was damaged by them during the move. They also packed metal items directly on my wood furniture which damaged it. I had to fix some paint chips on my house walls as well.

  Rating:

  Cody L. (Reviewed on 12/9/2025)

  There were no pieces of hardwood bedroom suite damaged while moving it on the truck and while during the move there were no mental objects next to any wood furniture on the truck the chips in the wall due to the fact you could not break down the headboard of the bedroom furniture and I gave u the details of the headboard was going to put chips in the wall due to the fact it was tight space in the stair way thank you for booking step in express

  Stepinexpress

• Rating:

  Gabrielle A. (Reviewed on 12/8/2025)

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