- Rating:
Premium hands
No confirmation call was received the day before as expected. I called and was told they would arrive an hour later than scheduled. The project was scheduled from 9 AM until noon. They arrived 10 minutes before noon. The loading into the truck was without much care. Every wooden piece of furniture broken, scratched, or marked because many times pads were not used. While the truck was large enough for everything, some items had to be left at the pick up location because they did not load it effectively. After 3 hours they left with a significant amount of heavy furniture yet to unload. The crew did not have clear leadership so much time was wasted as they argued between themselves. My experience was very bad because their communication, timeliness, and loading skill. I would NOT recommend this service.