Big Strong moves
Based out of Buda, TX
About Us
Our mission is to provide a stress free and reliable, efficient moving services by treating every customer's belonging with the highest level of respect and care. We aim to provide exceptional customer Service and to make every move feel like a fresh start.
- Customer Rating:
Customer Reviews
-
Extremely professional! Very cooperative and handled a difficult move pretty efficiently. Would definitely recommend them and will most likely hire them again if needed in near future. 10 out of 10 experience with them!
- Rating:
-
Carlos showed up to load my belongings. When my items arrived, two large pieces of furniture were damaged. My vanity and my desk were both broken. My vanity was snapped in half, and my desk had other items piled on top of it and it broke as well. Carlos has refused to take responsibility despite the Uboxes not being packed properly. My items were valued at over $600 and he refused to come to a resolution. He promised to at least pay for my vanity, which I was okay with, but after agreeing to that he blocked my number. That is a terrible business practice. I could understand if he told me he would not cover anything, but to say you will compensate my vanity and then block me is such a shady business practice. I paid him $660 to load my belongings, plus $40 tip and he still treated me terribly and refused to come to a resolution. I would NOT recommend his service. If you want your Ubox packed properly, DO NOT BOOK his service. He won't take responsibility and then will lie to you.
- Rating:
Hello, We're sorry to hear that you feel dissatisfied with your moving experience. Our team approaches every move with the goal of providing careful, professional services, and we take all concerns seriously. During the move, all the items were inspected, properly wrapped and loaded while you were present, and actively confirming that everything was handled to your satisfaction before departure. At the time of loading, no damages were observed or reported. That said, we understand how frustrating it can be to discover issues after a long distance move. And we truly regret any stress this situation has caused. Our company strives to remain accessible. Respectable and attentive to our customers instructions while prioritizing the safety of their belongings. We appreciate your feedback as it helps us continue to improve our services and we wish you the very best. As you settle in your new location. Thank you. And hope you have a great day.
Big Strong moves -
Carlos and his helper were amazing and got everything done in the 2 hours!
- Rating:
Your Selected Service Provider
Offers Safeload® Coverage
What is Safeload® Coverage?
Safeload® is a coverage option available to purchase from our top performing Moving Help® Service Providers in your area. With options ranging from $0 to $0 you can select the right one for your move.
Safeload® Coverage Includes:
- Improper handling of personal property during the loading, unloading, packing or unpacking process
- Low $100 deductible
- Subject to exclusions
Select Coverage Needed for Eligible Service:
- Rate: