- Rating:
Elite Moving Crew LLC
They were 20 min late. None spoke English and it was nearly impossible to communicate with them. Then they broke a bin filled with family heirlooms, and I told them I would file a claim with the safe load insurance. They asked us not to report it as it would result in the guy losing his job. They did not wrap items initially and did not take anything apart. We told them of the several moving blankets, tape, etc available to them. After seeing them move items without wrapping them we began wrapping items ourselves. They went to move the dining table after we had wrapped the top without wrapping any of the legs. I spoke with Carlos who said they 'knew how to do their jobs' and would wrap it in the truck..to which I said how would they do that when the blankets were in our apartment??? The did not know how to move the piano even though I paid extra for this. There’s so much more, but I still tipped 60 each because I am kind, however we felt unsafe with this UNPROFESSIONAL COMPANY