- Rating:
NEWGENERATIONMOVING
After reading about this company online I was really eager to give it a go... unfortunately choosing this company made for an extremely stressful and disappointing experience. When I tried to call the day prior to confirm, the phone # on receipt wasn't their preferred line so I was hung up on x2, then texted a different # with no answer. When I finally got a response the person on other end wouldn't give any confirmation of address after I asked three times & when I tried to confirm the time which was a drop off at 10am and pick up at 6pm, the man said, I'll be there 10ish,extremely unprofessional behavior. Needless to say, the box did not get dropped off at 10am. After waiting all morning and calling x6 times to the main # with NO response, x2 to the original nonpreffered #, and sending two emails, and 1 live chat, the man finally texted me 142pm that he was on his way to pick up the box from U-Haul. The box did not arrive until & 4 hours after its scheduled delivery time.