- Rating:
Elevation Moving and cleaning Logistics
Kept me informed about timing. Worked hard and got it done quick. Enjoyable experience!
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Kept me informed about timing. Worked hard and got it done quick. Enjoyable experience!
I was disappointed with both the condition of several items and the handling of fees during our move. Upon delivery, our couch was placed directly on the grass, resulting in visible stains on the bottom. The TempurPedic adjustable foundation arrived with rips, and one of the bed rails had noticeable nicks, definitely not what we expected for new furniture. Communication around additional fees was also frustrating. We received a call the day before the move stating there would be an extra charge for stairs. We informed the owner we were moving from one apartment to another and clarified via text on the day of the move that the second location had an elevator, so the stair fee wouldn’t apply. However, once unloading began, one of the movers informed us of another unexpected fee due to the length of the hallway, which he added on top of the stair charge even though the stairs weren’t used. He claimed he was renegotiating the fee while already on site and mid job, which felt unprofession
Camilo and Miguel was amazing! I will definitly use them again!!