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Moving Helpers are individuals or small businesses who offer their labor services on our Marketplace, many of which specialize in loading and unloading U-Haul truck rentals and U-Box® containers.
John Watson was absolutely amazing! He was flexible, understanding, and calming addressed our needs. Despite hiccups we experienced we experienced with our order he remained supportive and assured us he would be there to help. He went over and beyond to help us. He is a great communicator and we could not have been happier with his service.
Very nice people. They did everything we asked. The movers primarily spoke Spanish, but I knew that going in and I speak Spanish too, which made things easy to communicate. The only negative was scheduling. Admittedly I reserved the day before, so I couldn't expect much time flexibility. I scheduled for Afternoon and was hoping for 2-30pm, but they texted that they had to do 1-30pm. The problem was that then, the next day while we were driving the UHaul at 11-30am, they texted and explained that they had another commitment and asked if we could move it to 4pm. It didn't seem like they could do 1-30 anymore, even though that was the time they requested and agreed on the day before. At the same time, my move was in Oxford, OH, and I know they are based in Indianapolis, so they probably have a lot of timing logistics to juggle; and 4-6pm ended up being a perfect time (they arrived around 4-07 and got done at 5-55).
Very quick and efficient. Very pleased today especially since I booked today. Someone cancelled on me and they were there to help load me up. Thank you.
