Customer Reviews

• The workers showed smelling like marijuana, then didn’t show up at the second stop! An hour later they showed up and the final destination which should have taken them 20 minutes. This was not a very good experience and it is unfortunate I have used the helper through Uhaul many times and never had a bad experience except for this time.

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  Gina T. (Reviewed on 6/28/2026)

• They were 3 hrs 30 min late. They said my Ubox was not ready til June 13th. I told them no it is ready for June 10th. Kept having two different people calling or texting me. They said now they have box. U-Haul said need my charge to pay. I said all have been paid for on May 27th! So manager had to get involved and found I was correct. Then finally mover came with ONLY one person! Not two movers! Expected me to help move, I asked where is other person? I thought two people! He made excuses and said only him. I told him I am 57 yrs old and diabetic. I should not be doing this. This is why I paid for movers to help. It was hard for me. He ended up not being patient and not putting stuff in Ubox properly. I ended up leaving some big stuff in my storage in Public Storage! I was told by U-Haul that all my stuff will fit in all. It is because only one person and I can’t help much. The person had his very pregnant wife in U-Haul truck the whole time!! It violates liability.

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  Amal E. (Reviewed on 6/14/2026)

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  Alina K. (Reviewed on 6/13/2026)

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