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Moving Helpers are individuals or small businesses who offer their labor services on our Marketplace, many of which specialize in loading and unloading U-Haul truck rentals and U-Box® containers.
They were absolutely fantastic. I read the reviews and they were great but didn't believe they could really be so amazing and they actually were. They didn't stop working. They were thoughtful. They were respectful of our belongings and were so careful of not hitting any wall. They worked until the last second and we are very greatful. We had a great move thanks to them.
First, I want to say it was easy to get ahold of whoever answers their phone. And the movers who showed up were really friendly, and acted very professional. However, they were over an hour late for the appointment. I called their number and the gentleman on the phone said that the movers would call me and give me an update on when they might show up. That didn’t happen and one randomly showed up, and the second guy showed up maybe 20 minutes later. They did overall a pretty good job, but I noticed that they were setting really heavy items on top of wooden furniture. I first noticed that they set a heavy desk chair on top of our coffee table. There was a moving blanket on the table, but suspected that all the weight that gets pin-pointed to the wheels of the chair would leave dents in the tabletop. Sure enough, there are deep dents all over the table. Our dining table was also not properly protected, now there is a very deep dented line that goes across the tabletop. Tipped in cash.
The guys did an excellent job. They finished their previous job and ask if we were ready for them which was perfect timing. They introduced themselves and started immediately . Very careful handling the items. After they finished cleaned up and ask was everything done and if they met my expectations. Which they exceeded
