- Rating:
EasyMove solutions
The customer service experience was extremely poor. The movers arrived late without communication, lacked necessary equipment like dollies, and worked inefficiently, leading to delays. They struggled with heavy furniture, causing further delays. Despite repeated inquiries about using a dollie, they cited increased costs as a reason for not using one. Their inefficiency extended to the new building, where they mishandled elevator usage and failed to move a couch properly, leaving it by the dumpster. The overall experience was frustrating and unsatisfactory, leading the customer to vow never to use their services again.