- Rating:
A to Z Movers
While the movers were courteous and professional in demeanor, I was disappointed to find several items, specifically parts of two entertainment centers and couch legs, damaged during the move. Instead of informing me, the broken pieces were discreetly wrapped and placed with the items, without any acknowledgment. Additionally, the movers were on phone calls multiple times during the paid service window forcing them to work with one arm which affected their focus and efficiency. After loading the truck, they strongly urged me to submit a five-star review before I had a chance to inspect my belongings. This felt premature and appeared to be an attempt to secure positive feedback before the damage was discovered, which it was. While the individuals were polite, the lack of transparency and the way the situation was handled were disappointing and unprofessional.