I did not receive this and the customer service regarding it was less than appropriate. I called to advise I did not receive this package to be told I would be called back and I was not. 3 days later I call again to find out it was shipped again and would show up Saturday June 3rd nearly 3 weeks after ordering it. No update no contact no apology nothing. I expressed my concern for the lack of customer service to be told “yeah you bet” from one of the call center personnel. Horrible experience.
I did not receive this and the customer service regarding it was less than appropriate. I called to advise I did not receive this package to be told I would be called back and I was not. 3 days later I call again to find out it was shipped again and would show up Saturday June 3rd nearly 3 weeks after ordering it. No update no contact no apology nothing. I expressed my concern for the lack of customer service to be told “yeah you bet” from one of the call center personnel. Horrible experience.
Buy Online, Pick up in Store orders are typically ready for pick up within two hours of submitting an order. Orders placed after store hours will be ready for pick up the next day. In-Store availability is based on the store inventory and is typically updated every two hours. Orders are held for four days after processing.
Free standard shipping is available on qualifying orders $100 (USD) or more when shipped within the contiguous U.S. or on orders $150 (CAD) or more when shipped within Canada.
Next-Day Delivery:
Our network of friendly neighborhood delivery drivers will pickup qualifying products from your local U-Haul Store and deliver them to your door.* This service is available in most areas on our most popular products. Choose Next-Day delivery while shopping to check availability in your area.
*Delivery fee will be calculated at checkout.
Free standard shipping is available on qualifying orders $100 (USD) or more when shipped within the contiguous U.S. or on orders $150 (CAD) or more when shipped within Canada.
In-Store Pickup Savings! When you pick up your order instead of shipping it to your home, you may see additional savings as some products will be priced lower for in-store pickup.
Next-Day Delivery:
Our network of friendly neighborhood delivery drivers will pickup qualifying products from your local U-Haul Store and deliver them to your door.* This service is available in most areas on our most popular products. Choose Next-Day delivery while shopping to check availability in your area.
Free Shipping on orders over $100
Pick Up In-Store for lower prices on select items
