Verified U-Box® Customer Reviews
Back to Review Experience-
Sujata S
Repeat Customer8/11/2025
"Experience with U box was great overall. All my stuff was received with no issues. 4 stars only because scheduling had to me monitored multiple times due to changes to the pick up and drop off dates which got a little tedious"
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Jacqueline P
Repeat Customer8/11/2025
"This whole experience was fabulous! This is my second time using the U box. First time long-distance second time local and I have no complaints! I also love that its a staff of all women. Girl power will 100 recommend and use the service again."
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Deanna R
Repeat Customer8/11/2025
"Renting the u-box was convenient, easy and inexpensive. The Representatives at the Plano location were awesome and made the experience seamless. Thank you!"
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Rita B
Repeat Customer8/10/2025
"Everything went very smoothly. Staff was very friendly and easily accessible by phone. The U Box was delivered on time, picked up on time, and our belongings stayed safe and dry. We will use a U Box again!"
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Lauri A
Repeat Customer8/7/2025
"This was the easiest move ever! Everything showed up on time and every one was super friendly and easy to work with. Thank you!"
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John N
Repeat Customer8/7/2025
"Incredibly thorough and friendly service. From each pick up and drop off, communication was great. Box itself was perfect amount for our needs."
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Robert M
Repeat Customer8/6/2025
"Thanks for the friendly service and arranging for me to access my UBox twice.Bob"
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Scott L
Repeat Customer8/5/2025
"Everything about this process was smooth. I felt like it was a well oiled machine where everything was transparent, efficient, and on time. I have done 3 big moves across the country and this was by far my best experience and Im telling everyone to use uboxes."
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Taage F
Repeat Customer8/5/2025
"Had a little confusion and didnt have the POD on a trailer for self loading, But Rachael did an excellent job and got me set up to get a a trailer, POD and strap an we were able to get the POD packed. Delivery went smoother."
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Travis P
Repeat Customer8/5/2025
"Excellent service, Uboxs arrived a week early, zero damage. Great customer service."
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Amanda P
Repeat Customer8/5/2025
"Nothing - everything was excellent, the Ubox was hitched up to a trailer and ready to go. Not one thing was out of place broken in the Ubox - so clearly it was handled well. Staff were so helpful and made the whole process easy smooth."
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Virginia K
Repeat Customer8/5/2025
"u-Haul in Laramie was fantastic. The trailers that the two boxes arrived on were perfect. Nothing broke. All contents were dry. It was so much better than driving these possessions to Laramie myself!"
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Gerald E
Repeat Customer8/4/2025
"Nothing to add. The container was delivered on time Quick and easy service"
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Maggie E
Repeat Customer8/2/2025
"My boxes were shipped from Salt Lake City, UT. Since arriving in Medford this crew has been wonderful theyve been timely in calling me back and helping me make accommodations to get my boxes. Dale Phillips has been doing the box drop offs and he has been wonderful?!"
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Mo D
Repeat Customer8/1/2025
"All good. Love the UBox concept. Its been great for us."
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Dan U
Repeat Customer7/31/2025
"Very impressed with the entire experience with U-Haul employees. All were very helpful and friendly. I would highly recommend using U-Box."
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Christine W
Repeat Customer7/30/2025
"Monty was excellent and went out of his way to help me out when UHaul delivered the U-Box to the wrong location. Highly recommend this UHaul location."
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Mark P
Repeat Customer7/29/2025
"Excellent service by your staff for the drop off and pick up our U-Box! Thank you for supporting our move."
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Brad M
Repeat Customer7/29/2025
"Perfect move experience; excellent communication from UHaul; very friendly and helpful UBox delivery person."
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Matthew M
Repeat Customer7/28/2025
"Everything was exactly the way I packed it. My U-Box must have had a pretty smooth ride. The number of pads was great. Just a couple more than I needed which was very nice. I would highly recommend U-Box."
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Martin M
Repeat Customer7/28/2025
"Very very good experience. I have used PODs in the past and I will recommend and use U-Box for all future moves. Thanks for everything"
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