Verified U-Box® Customer Reviews

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  • Ashley H
    Repeat Customer

    7/1/2025

    "Everything was great! The only thing I would have liked is to be contacted before the box was picked up at the location I was moving out of."

    1 U-Box Container - Loaded at U-Haul
    Surprise, AZ

  • John B
    Repeat Customer

    6/29/2025

    "Delivery and pick up drivers on both ends were super friendly and customer service oriented. Box was clean and ready to load. Number of pads was perfect. Telephone conversations were equally as excellent and customer service was obviously a top priority for the agents with whom I spoke."

    1 U-Box Container - Home Delivery
    Manteca, CA

  • Anna D
    Repeat Customer

    6/29/2025

    "Dan delivered our UBoxes and picked them up. He was incredibly accommodating and helpful, especially as first-time UBox users. He truly made such a positive difference in our moving experience thank you so much, Dan!!!"

    3 U-Box Containers - Home Delivery
    Owings Mills, MD

  • Richard E
    Repeat Customer

    6/29/2025

    "My only complaint was that the lot was very small and tight to turn around . The owner was very nice and the U-Box was very nice and worked well."

    1 U-Box Container - Self Delivery
    Corbin, KY

  • Cordell N
    Repeat Customer

    6/28/2025

    "Delivery to destination arrived several days early much to our surprise and helped expedite the conclusion of our move."

    1 U-Box Container - Home Delivery
    Ocala, FL

  • Jeff C
    Repeat Customer

    6/27/2025

    "Boxes actually arrived early! Chris and Echo at the E Irlo Bronson location are absolutely the best"

    6 U-Box Containers - Loaded at U-Haul
    Kissimmee, FL

  • Lauri M
    Repeat Customer

    6/26/2025

    "Geraldo my UBox delivery guy was great! He came the last time I needed Uhaul. He is friendly and handle the UBox carefully! Highly recommended this way of moving small amounts of furniture and boxes from different homes!"

    1 U-Box Container - Home Delivery
    East New Market, MD

  • Sally L
    Repeat Customer

    6/26/2025

    "Very good experience using the uhaul containers"

    4 U-Box Containers - Home Delivery
    Missoula, MT

  • Francisco S
    Repeat Customer

    6/25/2025

    "Third time using uhaul. Easy to ship. Delivered on time and less expensive than pods"

    2 U-Box Containers - Home Delivery with Loading
    San Antonio, TX

  • Gary R
    Repeat Customer

    6/25/2025

    "Awesome experience!!! Everything was the way it was explained including the cost! We called the other well known company, what a scam! I would strongly recommend anyone moving and needing containers to call U HAUL!"

    2 U-Box Containers - Home Delivery
    Brunswick, ME to Saco, ME

  • Brian E
    Repeat Customer

    6/24/2025

    "We have used the Ubox twice. We got more in there than we anticipated, and nothing was broken or damaged for both trips. The destination was on a dirt road, so care had to be taken to handle the last mile. The Ubox was stored indoors too. Very happy with my experience."

    1 U-Box Container - Home Delivery
    Aurora, IL

  • Harvey F
    Repeat Customer

    6/21/2025

    "THE U-BOXES LEFT EALIER THAN EXPECTED AND ARRIVED SOONER THAN EXPECTED. I WAS DEFINATELY SURPRISED AT THE QUICKNESS THEY MOVED FROM ONE LOCATION TO ANOTHER."

    4 U-Box Containers - Home Delivery
    North Las Vegas, NV

  • Rachel H
    Repeat Customer

    6/19/2025

    "Pick-up location was very accommodating when I needed to get a second pod and there were no delays in the arrival date."

    1 U-Box Container - Home Delivery
    New Orleans, LA

  • Lee G
    Repeat Customer

    6/19/2025

    "Excellent service on both ends. Nothing shifted or broke in U-Box. Thank you!!!"

    1 U-Box Container - Self Delivery
    Westland, MI

  • Roberto A
    Repeat Customer

    6/19/2025

    "Highly recommend U-Haul and their U-Boxes. They strike a balance between convenience and affordability The service is excellent always. I moved a few times and the experience was consistent over the years. The new containers are a great improvement too."

    5 U-Box Containers - Home Delivery
    Hayward, CA to Concord, CA

  • Craig T
    Repeat Customer

    6/18/2025

    "The u-box driver Jamie, out of the Johnson City office was EXCELLENT. She is friendly, talented and provided superb customer service. I am not usually a person that completes customer surveys, but my experience with U haul u-box service was so good that I gladly took the time to write this review."

    2 U-Box Containers - Home Delivery
    Johnson City, TN

  • Samantha D
    Repeat Customer

    6/18/2025

    "Communication was excellent, appreciated how thorough everyone was with where I wanted the containers and placement style. Loved that it was a fairly hands off process and I didnt have to be there."

    2 U-Box Containers - Home Delivery
    Milwaukie, OR to Portland, OR

  • Vertrence T
    Repeat Customer

    6/18/2025

    "U-Box was delivered to my home so I never needed to go into the store."

    1 U-Box Container - Home Delivery
    North Canton, OH

  • Kennethjohn T
    Repeat Customer

    6/17/2025

    "Every contact perhaps 7 or 8 with U-Haul personnel was exceptional! No automated menus or long hold times! Just helpfull knowledgeable customer support! Would recommend U-Box to anyone"

    1 U-Box Container - Self Delivery
    Chattanooga, TN

  • Brittney M
    Repeat Customer

    6/17/2025

    "I appreciate this store for picking up and being available when the other westside store did not have a u box ready. I would not rate this store poorly, but I want to acknowledge that I had pickup at another location and my driver was there for two hours before they said go to another location."

    1 U-Box Container - Home Delivery with Loading
    Chicago, IL

  • Ana Maria Reis A
    Repeat Customer

    6/17/2025

    "Sugestions: have more U-Box stores investing in training, space and services it is a wide comercial oportunity to you."

    5 U-Box Containers -
    Quebec City, QC to Durham, NC

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