Verified U-Box® Customer Reviews
Back to Review Experience-
William G
Repeat Customer7/21/2025
"Box latches werent all lined up to enable lockingunlocking, possibly due to prior damage. But most everything arrived as packed. Pleasantly surprised."
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Alicia T
Repeat Customer7/21/2025
"Great moving experience! The movers We Move You were fantastic and did a wonderful job unloading our U-Boxes!"
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Brian Y
Repeat Customer7/21/2025
"I would recommend U-Box over moving companies."
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Ryan P
Repeat Customer7/19/2025
"I didnt know what to expect, but I had a few items left to move across country and didnt want to make that drive again. The U-Boxes were great. Everything arrived ahead of schedule and in perfect condition!"
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Thomas C
Repeat Customer7/18/2025
"The customer service has been a 1010. I was not expecting this service from every employee we encountered to be this top notch. Everyone was so friendly and helpful. Our Ubox delivery woman was so fast and efficiently. I would definitely recommend U-Haul."
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Barbara R
Repeat Customer7/18/2025
"It was a great experience. Great communication , the drivers the containers perfectly and pick up was smooth and easy. Very helpful staff ."
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John R
Repeat Customer7/18/2025
"This whole process was so smooth. Well done ubox team!"
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Regina L
Repeat Customer7/17/2025
"We have moved several times in the past and always used U-Hauls trucks and U- Boxes successfully. U- Haul always delivered as promised and we can highly recommend their services."
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Krista B
Repeat Customer7/16/2025
"This was my first time using the UBox product and it was a positive experience. The boxes arrived on time, the loaders were professional and friendly, the boxes were secure, and nothing was damaged during transport. I would use U Box again!"
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Brett R
Repeat Customer7/16/2025
"The scheduling rep was nice and the U-Box delivery rep Kaitlyn was amazing! In fact, I asked her if she could work out being the one to pickup our boxes."
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Leah D
Repeat Customer7/15/2025
"best uhaul service ever! The driver for the U-boxes, Emily, was the best. She was so helpful and amazing to work with! Please share kudos with her."
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Valentino S
Repeat Customer7/15/2025
"This was far better than other big box companies out there. The tutorials were great and we did not experience any issues on initial delivery or final delivery. I will recommend -boxes to my military friends who have to do a PPM move for their household goods in the near future! Richard was AWESOME!"
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Jorge B
Repeat Customer7/14/2025
"Staff was very friendly, helpful, and professional. They were expedient to help me get in and out quickly, every time I came in to pick up or drop off one of my 9 U-boxes. I could not have been more pleased."
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Matthew David T
Repeat Customer7/14/2025
"My experience using U-Haul containers was simply and easy. All of my household goods arrived on-timeas promised and in good order.I would definitely recommend using U-Haul containers, and U-haul shipping and storage to others. Thank you!"
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Conner S
Repeat Customer7/12/2025
"Overall great experience. Uhaul was great, the movers in Lewisville were terrible, the movers in Florida were exceptional. Would use ubox again, be mindful of the forklift drivers penetrated our ubox but thankfully didnt damage anything."
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Jane P
Repeat Customer7/12/2025
"I have moved many times in my life both long and short distances. This was the easiest and most convenient way to move with very little stress. The communication was great on both ends. I highly recommend U-haul u-boxes for your next move."
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Susan W
Repeat Customer7/11/2025
"I am so happy with my UBox experience! This was the ideal alternative to pulling a trailer halfway across the country. Everything arrived just as I had packed it. Along with the great customer service, I cannot say enough positive things about my experience. 5 stars!"
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Jay S
Repeat Customer7/11/2025
"The moving companies that loaded and unloaded the Uboxes were wonderful. The best thing was we didnt have to drive a U-haul truck across the country."
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Thomas P
Repeat Customer7/11/2025
"Great service. Staff managed a late delivery change on a Sunday. The delivery drivers were friendly, informative, and good at maneuvering the containers in difficult spots."
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Keyton G
Repeat Customer7/11/2025
"despite a number of obstacles that werent their fault the staff at this location bent over backwards to make sure that my u-boxes were delivered and recovered in a timely manner. I hope we dont move again soon, but if we do I wont hesitate to use u-boxes again."
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Margaret C
Repeat Customer7/10/2025
"It would be helpful if U-Haul would let customers know that they need 24 hour notice to retrieve a U-box.Thankfully the staff at this location in Grand Junction were very accommodating and got my box for me same day."
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