Verified U-Box Customer Reviews

Very satisfied with my experience. Fast delivery, clear instructions, staff helpful and friendly.

Utilized UHaul Uboxes and UHaul Labor for a move from Florida to Virginia. All went well and will rely on UHaul again if needed. Highly recommended.

Very impressive experience. Well done. My pickup person was incredible and the UBOX concept was elite. Great job.

Not only did Becca deliver my U-Box early, she let me know what time she would be there, literally right down to the minute.Thank you making this part of our move stress free.

This use of UHaul containers was a convenient and best way of moving across Country and storing my belongings until I found myself a permanent place to have them delivered to my new residence.

This was my second time using U-boxs for a move and it was super smooth yet again. Great and consistent communication about timing and everything was executed perfectly. Thank you!

The U-Box arrived clean and on time. Keep up the good work!

The entire move from California to Colorado was easy, impressive, and I will highly recommend to everyone. My stuff was safe, no damage, and the extra furniture pads really helped. Thank you!

Excellent service for scheduling, delivery and pickup of Ubox.

Jamie delivered my two Ubox on and perfectly placed, she is a very nice person. Love Uhaul!

Everyone was wonderful. Very professional, helpful, and polite. Box got to its destination safely and without any issues. Easiest way to move items. Saved me from driving a truck then having to fly back and the cost was less than doing that.

Did not have any contact with Santa Maria but my stuff arrived. The Henderson u-haul delivered my 3 u-boxes perfectly. Amy the person I arranged everything with also delivered them, picked up the empties and was extremely nice and helpful.

good solid clean container. Good service.

Great experience and would recommend using U-Hauls Pod service to all my friends and family.

I would highly recommend anybody who is moving to go this way those containers can pack a whole lot of stuff. Nothing was broken. The staff was professional. Great communication excellent experience.

I found using the containers for an out of state move to be be easy. The estimate of how many Id need was right on.The containers arrived on time with plenty of pads. Scheduling pick up and drop offs was on time. Drivers were excellent. Highly recommend.

I was very impressed with U-Haul start to finish. They had an excellent system with the U-Boxes and communication with real people was outstanding.

Every part of our move to Pittsburgh went smoothly. U Haul took great care of us with our U-Box and provided us a great storage facility. Each person we dealt with was professional and courteous. Thank you. We will continue to recommend U Haul highly!

Had trouble getting U-Box due to weather, but everything went smoothly from that point on.

This was all done on the internet, but when we did call the provided number to change the date of delivery, everything went well. They also responded to pick up the pod same day it was emptied so we could use our garage.

I will say without a doubt that the U-Haul container was the most seamless part of my big move across the country. It arrived way sooner than expected and all items were fine. I wish there was a better way to be able to track the container while its on its journey.

Overall fabulous experience and will recommend it to anybody. Great invention the U box for people like us.

The people were very helpful, even when I was nervous and even cancelled and rebooked my order. The delivery of the boxes to and from was perfect. Bobbie an Michigan is a gem.

From making the initial call to the container being pickup from the final destination. The process was great, everything happened as scheduled. Will use again and recommend to friends.

Sam was especially helpful, professional and pleasant. My U-box was delivered on time and then picked up as scheduled. Rick Ferri

Great service with loading and unloading team; very kind and friendly. 1010 would choose U-Haul Pods again.

This was overall a great experience and location. The U-Box met my needs for my original move and continued storage needs for the following years until not no longer needed. I would highly recommend U-Box!

Timely good communication. Delivery pick up of my U-Boxes went smoothly.

Highly recommend UHaul Uboxes, from the very start everyone I spoke with was very helpful. The whole process had to be one of the best moving experiences I have had. I used 2 boxes and I watched YouTube videos on how to properly load. My move was 1500 miles away and nothing was damaged!

Kim was a wonderful help from the shorter ave Rome ga U-Haul location, went out of her way to get the pods ready to take

Simplify the steps as to what should happen: 1. you or your hire load the container and use your combo lock on the U Box. 2. U Box ships to a U Haul location near your final destination. 3. Schedule the U Box delivery to you final destination

This was an excellent experience. I would recommend the U Box option to anyone. Thank you!!

Excellent experience moving across the country using Uboxes. Would highly recommend to anyone.

The driver was very courteous and we appreciated his help with unloading a heavy piece of furniture. Overall my experience with the UHaul shipping pod was very positive.

U-Haul was absolutely excellent to work with. I had added the moving service who were supposed to deliver my UBox. The original movers cancelled last minute and U-Haul immediately found another company and coordinated it seamlessly.Delivery was extremely easy- super nice people!

I have not been to this location. My box was moved there from Chicago for storage. The delivery went very well.

Excellent ! Move was quick, we didnt expect to receive such a fast delivery cross country..

My daughter was the one who informed me of the Ubox option and Ive been using it ever since. Its both convenient and affordable. Ive used the Ubox twice now and shipped the contents across the country and stored them until it was convenient for me to retrieve them.

Awesome staff, easy delivery and problem solving.

U box definitely the way for Out of State moves.

The overall experience with U-Haul U-Box was great! The Milwaukie location was communicative, my box arrived at the beginning of the two-hour window they provided, and they picked it up with no issue. I would definitely recommend U-Box as an affordable option for moving across the country.

Everything went smoothly. Based on what I was moving, I knew I only wanted one container so I didnt need a recommendation of how many to get. Ill recommend the Ubox to friends and family. It worked great for my needs.

Everything was great. From the first phone call to the delivery out of state, we were kept informed along the way. Great phone follow up while we kept the container for a few months and pick up was quick and efficient. It is the only way to send items across the country!

First time customer. Everything went as expected. I would use U-Haul containerlong-distance moving again..

Everything was simple, flexible and all services performed exactly as promised. Communication was excellent. More than enough moving blankets supplied. The only thing I would recommend is having more and lower tie down points in the container.

Everyone on the team is amazingly helpful and got my self-delivery of the U-Boxes done quickly and safely.

Nothing I can think of! I had an amazing experience with UHaul Uboxes. It got here much earlier than expected which was amazing! Everyone I talked to from the Edmond OK store to the Santa Clara CA store was so helpful.

It was a great experience. If I need to move things in the future I will definitely use U-Box again.

This was a stressful time in my life. After tons of research I decided that renting a U-BOX was the most affordable and efficient way to move. 5 service and communication. Im settled in and all my stuff arrived safely.

Im not sure why my pods ended up in Princeton when my previous items were in Plano. This added several days to the delivery of my pods at my new home. Kayla, in Plano, was one of the few people who helped me figure out what was going on.

I appreciated the staffs friendly help and assistance. Many of the neighbors commented on the container box in my driveway and I told them about the very positive experience I had with U-Haul versus a competitor. Keep up the great work!

All of the representatives and drivers were friendly and helpful. Would highly recommend this service to anyone who has moving needs using U-Box containers. Im a repeat customer and never had a problem with any of my moves.

There was confusion or break down in communication about which days the container should be outside for loading more than once, but ultimately everything made it to our new home.

Made moving alot easier with helpful staff and good containers

Great service from both locations! Drivers were great and so friendly. This is the 2nd time we have used haul boxes and they work great.

we ended up with 3 Uboxes. Great service, great price, friendly staff. They really helped to make moving accross the country go smoothly.

Everything was very good. The only thing that wasnt perfect was the container could have been closer to my front door.

Everyone was awesome. Special shout out to Cheyanne, who was thoughtful, helpful and knowledgeable every step of the way. This is the best way to move. I sing the praises of U-Boxes whenever I know a friend is moving.

My experience with U-Haul UBox was fantastic! From reservation to pickup and dropoff, everything was efficient and professional. I would definitely recommend UBox for others. It seems like they have been upgraded from the tarp-covered boxes, to solid steel, and I think that is an improvement.

Melissa was so friendly and helpful with delivering my U-boxes. The world needs more people like her! Thank you so much Melissa!!

Our Box arrived super early 6 days before the guaranteed date kudos for that also box condition was great and service was more than perfect. Recommended for sure

Unbelievable experience. U-Haul has been my go to recently and Im extremely thankful for them and how easy and affordable everything has been. Mobbing across the country isnt easy, but using the u-boxes made it easy. Thank you for the experience!

Ive used Ubox twice now and both experience has been great. Everything goes smoothly from the time of reservation to delivery! Thank you Uhaul team!

Overall, grade A experience! We received the new metal framed pods, and they are so much sturdier than the old-style pods. The large number of pads included were very helpful. However, one of the new pods did have a roof leak in the top corner, opposite side from the door hinge.

Misti, the driver in Florida was the most friendly and helpful. She arranged a great deal on two more uboxes and suggested four more. Wish we had taken the last two that she suggested.

Excellent communications with delivery lady. She was efficient, professional and friendly. Highly recommend this service.

Excellent experience. Both sites very helpful! Receiving site owner Andrea very flexible.. helped me get pods right away!

Everything went well. I was kept informed regarding delivery and pick up changes. I would highly recommend this service.

Please send updates when drivers will arrive outside of the scheduled window. Everything else was great. Drivers were kind, helpful, knowledgeable, skilled and courteous. Overall a very positive experience. I will use you again.

My third time using uboxes Each time their dates of delivery were not correct. When the boxes leave the location loaded, there should not have to be 14 days for them to be delivered to the client. Otherwise everything was Great!

Renting the U-Haul uboxes was the least stressful part about moving for me. Everything arrived on time and safely to my new home. If I ever need to move again, I will use this service. I will also recommend this service to everyone.

I really appreciated it when my U-Box was placed in the shade of the building for access.

U-haul boxes are great. Ive use them several times and have not been disappointed. The service is professional on time and affordable. Thank you!

The local Uhaul store in Cuyahoga Falls were great. The moved the U-box, to storage unit entrance on bitterly cold day so we could unload the contents. Truly appreciated all of the help.

I thought things went pretty smoothly and the only thing that didnt go as planned was that I was short one container; but they gladly brought me another one the day after we realized it! If I were to move again; I would use the U-boxes again! It was more economical then other ways of moving!

I have used U-Haul containers on three separate occasions. They were easy to use and made my move possible. I would use them again.

I had a container shipped from Indiana to Oregon. The costs were reasonable, and the service was fantastic! I dont intend on making another move like that again but if I do, I will use a U-Box again.

This was the first time using the UBox, its was a great experience, I didnt know if everything would fit but I was pleasantly surprised that everything did fit! The Moving help was great on both destinations and the box arrived on time with nothing broken!!

Moving across the country is a stressful experience. U-Haul made it as easy as possible, and did so at a better price than any other container moving company we looked at. You exceeded expectations at every turn.

Crews in Maryland and Texas couldnt have been more helpful, and why our family will continue to use UBoxes and recommend U-Haul to others!

The entire U-Box experience was excellent from start to finish. Every staff member I talked to was extremely helpful and very friendly.

U-Box service was great, no issues. Vehicle shipping wasnt as good, and well review that service and provide feedback accordingly.

I was told it would arrive the following week but we stopped in person and then told us they could deliver them the next day so that was a little confusing but it worked out and had enough time for everything.

Super helpful and easy to work with pod came early and they were able to drop it off and pick it up earlier!

I was hesitant to use a pod for our remaining items during our move out of state, but it turns out it was the right choice. The entire process was easy. Nothing to improve on, keep up the good work!

The container arrived ealier than announced. :-

Everything went smooth. Actually the ubox arrived early. All the workers were very helpful and pleasant in both locations. Its my third ubox and would definitely use this service again.

Super impressed by the forklift drivers placing the box perfectly for us in Texas and then in Oregon. This service has worked out very well for us.

folks who pick up deliver uboxes are absolutely amazing

overall good experience and I would recommend Uhaul South Topeka if you want to us Uboxes to move. Tasha was amazing with box placement!

My box arrived a week early, which was a wonderful surprise. I would def recommend.

Easiest move yet. Much better than renting and driving a truck.

I had a great experience using U-Boxes. I will use them again if I ever need it.

I talked to 3-4 people about how all containers werent coming to my home and 1 was for storage and all 3 arrived here but she took one away to storage once we talked. That was the only error, but it didnt really matter and everything else was flawless and a great experience.

Arrived 4 days ahead of time. Was able to schedule an earlier drop off date. PODS arrived at new house and were picked up expeditiously after emptying. Very smooth transaction.

Uhaul does a great job communicating with the customer..the Ubox is a great way to move..I highly recommend Uhaul!! They are the best

My experience with U-Haul was excellent. If you want a POD or truck they are very reliable

The arrival of my 2 U Box was wonderful. This facility kept my containers safe until I was ready to unload them. Thank you for all you do. I had enough pads and they were returned.

This was a perfect solution for moving without having to drive the truck.

Everything worked out smoothly. From ordering my Upod and delivery, to my new place. Highly recommend!

Unboxes were a lifesaver and the Sam Houston Drive location is top notch for customer service ! I highly recommended that location to anyone needing a trailer truck or UBox.

This was the first time I used the containers to move, and it made the process so much easier and smoother. I told everyone about them and was very happy with them .

Fantastic experience with U-Boxesexcellent communication throughout, prompt delivery, skilled handler of the containers, and safe delivery.

Thank you and all went great. It arrived early and both teams of movers were amazing! Thanks again!

The overall experience with the uhaul pods was a positive one. The price versus competitors was a plus.

Dottie was exceptional! She accommodated our placement requests with a smile and enabled us to accelerate our move time with early switching of our UBoxes.

Nothing. I was completely satisfied. Special praise to the local mover in Minneapolis, GO 2 MOVERS, who picked up my U-Box from the Plymouth depot, brought it to my home on time, and did an excellent and fast job loading everything into my 2nd floor apartment.

Had a really pleasant experience from start to finish. The guys working at the Orlando location where my u-box was shipped were especially helpful.

My move could not have gone smoother. Box was the perfect size, arrived and picked up on time by super friendly delivery drivers who placed the box exactly where I needed it. Speedy transit time between cities. Honestly amazing!

Commitment to timeliness. Friendliness by delivery staff.

Overall I was really impressed with my u-box experience. I will definitely use it again.

The whole team was great. NO issues. Uboxes arrived earlier than expected. Very Happy and would use again. Thank you.

The folks dropping off and picking up our uboxes were incredible. Absolutely impressive. Very thankful.

The delivery and pick up of the U boxes from one end of our move to the other was excellent. They were very flexible to our needs.

The most excellent experience using U-Haul Ubox for my move!

I would rent a uhal box again for the price and time frame its a Good idea .

Moving from Pittsburgh to Bentonville, Arkansas.. the whole UBox process was outstanding. Boxes were delivered to both locations exactly at the times they were scheduled. Employees, contractors were all friendly and professional. I would recommend the UBox program to my friends and family.

Staff was excellent - placed the box exactly where I needed it. Very accommodating. Grand Ave Wausau team is the BEST!!

Great experience all around. I was a little nervous sending off a large box full of things. But all was well! Thank you,

There were plenty of blanks...I actually had to put some in my car because the pod was filled completely. They were very accommodating with my schedule and when I needed the pod delivered.

Everything went smoothly. My items arrived on time and perfect condition. All of the employees were extremely helpful and courteous. I will definitely recommend U-Haul to anyone moving especially if its long distance.

All went well with the rental and packing up procedures. The pickup went well. And tge return of the box was good. I would recommend U Haul U Boxes for moving from one state to another.

Only trouble was the contractor who delivered the boxes to waupun never texted us and we waited an hour. Finally went next and found them

My experience using Uhaul uboxes was excellent!!

I am very happy with my experience with UHaul. From the people that loaded my goods to the person that delivered my containers to my new address - everyone I dealt with were very polite and professional. Customer Service was able to answer my questions and helpful. I would use UHaul again.

Ash helped me with my U-Haul U-Box move-in. He was very nice, friendly, and helpful. He explained everything clearly and made the move easy for me. Great service and a good experience!

Very few companies exceed my expectations and U-Haul box did. Thank you so much.

I think the one thing that would help would be to have smaller windows for delivery and pick-up, instead of a wide open 9-5:00. But I am very pleased with your service. I was surprised, to be honest, that everything happened on the timeline promised.

The Uhaul box was packed professionally. I will definitely recommend using the uhaul kitchen packing kit as well

Phenomenal service and follow-up. Professional and courteous. Great price and the U Box was a great alternative toa truck. Would highly recommend!

These guys went out of thier way to make my move successful. The customer service was great. The pricing couldnt have been better and everything was delivered to Port Charlotte on time. Uhaul has it it out of the park with thier U Box service.

We had a great experience with U-Haul. U-boxes were delivered on time made it to Las Vegas in great condition. Would definitely use again. We also rented a truck to move contents to containers in our driveway.

First time using U-box and it was a great experience. From the loading to the transportation to the offloading. All teams were helpful and great to work with! My items were protected accordingly and arrived in great conditions. If I move again, I would definitely use them again!

U-Haul is the best moving pod company out there. The customer service alone is top notch. Thank you for making our move so easy!

Everyone has been very friendly and helpful. Your delivery driver, Alyssa, was fantastic! Obviously knew what she was doing, and deliveredpicked up my UBoxes easily.

I was pleasantly surprised by how great the experience was. Everyone was friendly and happy I choose UBOX.

My overall experience was GREAT. I would recommend U-Haul they are much better to work with than the POD I also used. Skip the POD and go with U-Haul containers. My POD was over a week late and my U-Haul I was able to get 1 day early.

Dont know if our things arrived safely as they were just picked up this morning. Niesha brought the pods, Michelle picked them up. Both very nice and friendly young ladies. Our movers were terrific!!!! Very good experience on this first leg of our cross country move so far.

This was my first time using U-Box and it was an excellent experience. On time and easy. The staff in Panorama, CA was incredibly friendly and helpful. Would absolutely use it again. We were moving an apartment from Chicago to Los Angeles

The process was easy, seamless and could track container anytime. I would recommend using UHaul UBox if you want save some money

Really great experience. The containers arrived and departed perfectly. The people at the storage site could not have been nicer and more accommodating. A 10 out of 10. Thank you for everything!!!

I was very impressed with the people who delivered the pod and picked up the pod both in Bellevue, KY and Capitola, CA. They were so efficient. I also had good experiences talking with the local office in both locations.

This is the third time I have used Ubox to move. It is the most economical way to move across country or within the state. The service is excellent, UHaul keeps you informed at every step. The process is easy and painless. I will always use UBox to move.

We moved from Florida to Texas and the U-Box was the perfect size. It arrived earlier than expected. We had access to the box the next morning. It was the cheapest and most convenient. This was an excellent price and everything was great from start to finish. I recommend this the U-Box for any move.

U-haul boxes are the way to go! Excellent service all the way around! Big boxes can put more than you think in one of those containers. Clean!!!!

The entire Ubox experience was the only thing about moving that wasnt stressful. Thank you!

I went from Michigan to Oregon with the Ubox and it ran like clockwork. I was notified every step of the way and I would use them again.

Everything was wonderful - excellent customer service. The pod was picked up late, but it didnt inconvenience us and we were understanding the weather affected things quite a bit! Each staff member who called was kind and courteous and the process was very smooth and easy.

I appreciated all the communication from U-Haul before, during and after the delivery. I would highly recommend a U-Box move based on my great experience with U-Haul.

Great move-in into our new apt in Bronxville. Our U-Haul U-Box arrived on time and safely from Utah. The New York movers Uplifting Movers were terrific, fast, kind and careful with our U-box delivery. Id recommend both U-Haul and their local partner, Uplifting Movers.

The entire experience from start to finish was easy and low stress. I was notified every step of the way and the delivery and pickup drivers were on time and efficient. Would recommend for anyone who is doing a interstate move and wants to avoid the hassle of a big corporate mover.

This service was great! No improvements I could make. The only reason I said no to the recommend the correct number of containers was because I didnt ask how many to use, I just guessed myself.

Our whole experience with U-boxes was wonderful. They made it painless as far as moving our items to our new home 8 states away. Would definitely recommend UHaul U-boxes for moving. They are also one of the cheaper moving venues.

I would highly recommend UHaul boxes. Moving from Nh to FL made all easier. UHaul was very professional. We were informed of progress during the entire move.

Im very happy with my service with uhaul boxes. From start to finish it was amazing. Thank you so very much..

Extremely happy with our experience with the U-haul containers. Only issue was that one containers latch was not working properly and took a little effort to get the unit secured with a lock.

I will never consider moving long distance any other way. I also hired help to load and unload at my new place. Service throughout was excellent. Communication was excellent.Updates were on point.Highly recommend full service if you can. Thank you ALL so much!

TJ, Kira, Crystal and Alvin went above and beyond scheduling my Ubox container inout of the warehouse 5 times so I could empty it. They are great.

The men who dropped off and picked up the containers could not have more helpful, friendly and professional. WELL DONE and thank you!

Great service, excellent experience with UHaul. I had one pod delivered from North Carolina to Wisconsin. It arrived on time and safely, everything inside was exactly as I had packed it.

West coast pick up went without any problems. Always something with the end of it. South Carolina has had issues in their delivery twice!

I was so pleased with my service. My items were shipped. 2800. Miles in perfect condition and half the price of a leading competitor.

Great on-time delivery. Skilled driver.

This has been a fantastic experience using U-Haul Uboxes. Also I can not say enough good things about the staff in Sturgeon Bay, WI. Daniel is a great person please take care of him.Jim

The driver flexed her schedule to drop off and pick up the containers on the same day. Everything arrived safely with no damage. Simply Awesome.

This whole experience was great from start to finish. The employees and customer service were helpful and on time. The box arrived at each destination as scheduled and even when we had to make adjustments it was quick and easy. U-Haul provided excellent communication throughout the entire process.

I am an extremely happy customer. Uhaul did an excellent job in getting my goods delivered in a timely fashion. Savannah runs an excellent branch that is customer focused.

To just talk directly to customer about the right size you need. Mine wasnt enough and we were hustling to have another one delivered. Had to rent a Penske truck for 1700.00 on top of my bill from uhaul. Oh well. Love and learn.

Everything went perfectly. This is the second time I have used U-Boxes and Im really satisfied with the experience.

I was in need to settle a Ubox mix up initiated months ago. Ive been trying to fix, yet its done, finally!. The new staff onboard corrected with a smile and dabs in 2 days! What an AWESOME Southside team! Thank you Shannon and David.

Excellent system. Very happy with utilizing two Uboxes to Transport Housebold goods 1500 miles.

Fast delivery and great experience from customer service to delivering team. Thank you!

Best customer service Ive encountered in a long time.My boxes arrived right on schedule , both drop offs and pick ups.I am impressed.

This is the second time Ive used the UBox. Very convenient. Loved it

The manager Andre on west 34th street and Mangum was very helpful and insightful. Because of him I will recommend U- Boxes to friends and family.

My total experience with U-Haul from a truck rental to a cube rental was excellent. The staff was knowledgeable and friendly.

I have really been impressed by UHaul this year in my use of the Uboxes. Service, communication, and overall helpfulness of all your associates has been outstanding. Its rare to see that anymore in any retail operation so I say bravo and thank you very much.

Mix up with the container pick up but the staff was great in taking care of the issue with no problems

Fantastic, I will surely recommend you box for other people that I know. It was the most economical and most friendly and user friendly service ever. Nothing came to us broken her damage.. great teamwork. Excellent communication

The service at the Hollister location in Santa Barbara as well as at the destination in Seattle was exceptional. Staff on both ends were friendly and extremely helpful. I would definitely rent a U-Box again if needed. Thank you U-Haul!!!

The lady drivers who dropped off and picked up the containers were absolutely phenomenal! The containers worked perfectly for my situation. Thanks to everyone. Art

Great move. UBox was great. Could not be happier with the service.

The Staff, Carrie Jay in Sault St Marie, Michigan went above and beyond to help me with my 6 UBoxes. Professional, courteous and helpful all the way around. Will definitely use them in the future.

I opted to load my U-Boxes onsite, and this was a great location to do that. The boxes were accessible on the day that I scheduled it for and there was lots of room to work. Thanks!

Give the option to have ubox arrive faster.

Love the convenience of the boxes, Dislike the local logistics teams

My long distance unbox experience from start to finish was great! Everyone I interacted with was extremely polite and professional. I would rate my experience a 10 out of 10.

Glad I switched over to you guys. I was about to shipped my HHG from PODS. You are way more affordablecheaper than them. Thank you my HHG arrived safely and on time.

I had a great experience. I would particularly like to thank Tanner the driver who brought our containers, moved them, and picked them up. He is professional and friendly and U-Haul is lucky to have him in their organization.

No suggestions - my experience was great: easy booking, good communication, helpful friendly team members at all stages including the drop pickup of the box at my property.

Excellent communication all around and everyone was super friendly! Wonderful experience with the Ubox and shipping everything from Michigan to Florida. Thank you! Will be using you again and recommending you for sure!!

Very easy to work with only hiccup was after my box was shipped across the country and unloaded I was still charged for another month of storage in Roseville. They were able to fix the problem promptly

Overall, no issues. Good customer service. Containers arrived on time and were picked up on time. No issues with the shipment

Pick was so smooth and easy! The pods arrived almost a week early and they accommodated early drop off, and the driver was amazing too!

Awesome experience with the U-box! The best way to move long distance.

The staff was exceptionally helpful and flexible with access to and delivery of the three U-Boxes from Arizona. We had a similar positive experience with the staff during the delivery of five U-Boxes from Colorado earlier in the year.

Everything about the U-Box process from delivery to my house to delivery at the destination was excellent.

U-Haul has the b st organized system. My boxes arrived from IN to FL on time and was able to hire two men to unpack the boxes.

The staff was helpful and friendly. The web site is great. Your communication regarding delivery and pickup very helpful.

Everything went great with the exception of furniture pads. They were not included in the container. I called to notify the rental location and they quickly updated my records to ensure we were not charged for missing pads at the other end. Overall, we would highly recommend the process!

we have used U-Haul pods 3 times now and it is amazing. The staff are great. Excellent communication and customer service!! I would highly recommend. Always a smooth experience - Thank you

Personnel at Burlington were great, especially the manager and employees in the warehouse. I had five boxes to pick up on three separate trips and never spent more than 15 minutes waiting.Even in the pouring rain I would definitely use U-box again.

We are very pleased with the entire process with our UHaul box rental. Great staff and communication throughout the process. We will be repeat customers!

Unboxed was the best decision for my cross country move. From the delivery of the boxes to pack in Tempe all the way to the delivery of those boxes to Florida. Great pricing, service, and care.

Top to bottom, my experience was excellent. From great communication surrounding pickups and drop offs, to friendly service, to quality of container, and most of all, price, I couldnt be more pleased with my experience.

We were so thankful for how kind everyone was whom we talked to or interacted with throughout. Ive recommended the uboxes to so many people now. In a super stressful time of the loss of a parent the respectful, kind, and spot on service was huge for us. Thank you so much.

We were exceptionally pleased with how well our move with the U-Box went from the very start to the finish.

This was a great experience with U-Haul pods

The driver who delivered and picked up the U-HAUL boxes was excellent at her job. Also the staff from the sparkleberry office were great help when I needed it. Would highly recommend them.

They called to make sure I was expecting the container at the appropriate time. Good service.

I am so happy with the team in Kalamazoo who were so helpful as I emptied my ubox over a number of days. My experience with the whole ubox transport system was excellent and I highly recommend it. Interacting with the app and the phone support was also excellent.

Awesome people who dropped off and picked up our pods. Very friendly and fast. They reminded me to about scheduling and check text msgs and answering the phone. One greatly appreciate UHaul!

This has been the easiest move I have ever done! I will not only use the UBoxes again, but I will highly recommend them to my network of family and friends.

This was a fantastic experience. Everyone was very friendly. They all knew what they were doing. Customer service was easy to contact. I would highly recommend u-box for moving furniture across country.

Working with U-Haul was very easy. The customer service staff was exceptional. Box arrived and was delivered on time by friendly and competent staff members. Im very, very happy I selected U-Haul for my move.

The thing that kinda upset us was the person that delivered my Ubox to my home was very rude. She was not kind. She acted as if we were inconviencing her. Besides her, every step in the process was great Thank you

This is the second using Uboxes and both times Ive had a great experience. One thing I will say is I prefer the newer more metal Uboxes then seem much more sturdy and weather resistant.

Great experience here in Charlotte! Not so great with the initial UBox experience at the starting point in Missouri.

I will recommend U-haul and their U-boxes to everyone. It was a seemless way to move across the country.

I would definitely use U Box containers again for another move!! Very easy process and kept informed throughout the process of the shipment and delivery. Very nice staff at both locations.

This was my first Ubox experience and it will certainly not be my last. Everything about our move was easy and stress-free. All of our stuff arrived early and damage-free. The only thing we had was too many moving blankets and had to take some back to the uhaul before we had them shipped.

Trace and T were stellar!! Delivery of my pod in Louisiana couldve been difficult due to the road and driveway but those two were absolute pros!!! Friendly, professional and super efficient. They made it look easy. And they did the same for pickup!!!

Everyone we interacted with customer service, drivers were AMAZING! The process was simple and we were able to easily access our box once we reached our destination! We have tried other container companies for moving, and Ubox by far exceeded other companies.

U box was a great way to move and the movers I hired through U-Haul did a great job packing my furniture. Very efficient and economical way to move

Everybody from Uhaul including Salem and Eugene were very nice, accommodating and super friendly and helpful They made my Move so easy and stress-free everybody that helped me was so wonderful! I would recommend a UBOX to anybody that I know. Thank you for being such a wonderful company.

Customer Service throughout was fantastic! On time delivery and pickup were great! Items all safe. Thank you again.

The UBoxes were a great way to move halfway across the country, and Uhaul was very helpful. They delivered early and picked them up on time as well.

I loved how many blankets came in my pods to help keep my stuff safe.

Service at my moving end point was fantastic! They were super friendly and helpful. And best of all, were able to deliver my box a few days early. Thank you!

It did take longer for my household goods to arrive, but the customer service was amazing from the beginning to the delivery. Great experience overall.

Excellent cross country move experience. Only a small hiccup when picking up containers but all corrected in half an hour. Nothing broken even with minimal use of pads while packing .

Nothing I can see to improve. Great service all around. I had great service at the 25086 Jefferson Ave in Murrieta where my UBox had arrived. Staff were very friendly and very helpful. I would highly recommend using UHaul for your shipping needs

Too many furniture pads. Excellent, new UBox containers. Great commucation. Excellent skill with all the equipment.

Scheduling to access my Ubox after it arrived was more challenging than it could have been. Id often be put on hold for long periods of time and a couple of times they forgot to pull it out for me, so Id have to wait a half an hour or more to access it.

Great customer service by the manager. However , we needed more u boxes than what we initially got. Overall the experience was positive and I would use u boxes again.

Great service all around. From scheduling my box, storage, moving and delivery, I am more than pleased with the service and the costs

Shipped items from California to NJ. Smooth process, communication was excellent thru out the delivery.

I appreciated that given the distances involved I could do it all by phone. I thoughts the units were coming from the Dalles then was told Tori cities then I believe Spokane and this is from Yakima. It worked out well. The units arrived 13 days earlier than scheduled which worked outWell fir us

From beginning to end all U-Haul employees I worked with were very professional, patient and knowledgeable. I would most highly recommend using U-Haul U-Boxes for a move.

We had a great experience with the uboxes. The Delivery and pickup was a breeze. The truck drivers were nice and very professional.

The entire experience with U Haul was seamless. Everyone was kind and competent and the delivery and pickup of the boxes were timely. U Haul made our move much less stressful.Thank you!

Thanks for the opportunity to access the box after pick up and before shipping - that was helpful.

I love the fact that I was given options when I decided to use U-Haul, personally I never knew about the UBox total game changer! Thanks and a special thanks to Sherri and the lady that actually did my contract forgot her name but she was a 1010

The service was exceptionally. It was easy to adjust an extra day for loading and to also have an extra day at the end for unloading. I would recommend U-Haul and the u-boxes to others when moving.

Everything was great! Only complaint was the marketing it was difficult to find out that ubox was even an option. Thanks for making my move less stressful.

Very reliable service. Phone agents were excellent. U-Box delivery and pick-up times were communicated the day before and notification was provided the day of indicating driver was on the way.

Communication provided throughout process was excellent. Phone agents were very competent and helpful. Containers were delivered and picked up on time.

The entire process was flawless and seamless. It was a great move and U-Box made it easy!

Communication provided throughout process was excellent. Phone agents were very competent and helpful. Containers were delivered and picked up on time by friendly drivers.

Bernie was excellent delivered and picked up the box and answered all of our questions .

The team that dropped and picked up the boxes were great. They took time and worked with us to get them set up perfectly.

Very easy experience as usual. They were able to store the box closer to us as well.

First time using a U box, it is and great way to move,

This is my third time using u boxes for a move. Its been great every time!

Great experience, driver was very polite. She even waited a few minutes for me to unload the container, which helped us out.

This is the second time that I have used u haul ubox, and everything turned out great.On time and very friendly thank you.

Everyone I dealt with at both ends of my move were excellent. Very caring and knowledgeable. Ive already Ubox to a neighbor!

The Boxes were delivered to the Menomonee Falls location on time and placed in the appropriate area. The deliver gal was very helpful and friendly.

I will absolutely be recommending this method of moving stuff. It was convenient, appropriately priced, has the benefit of auto-storage as needed while you are figuring out exactly where you are going to go and everyone - especially the delivery and pick up folk were great! Thank you!

This is the second U-box Ive used this month and the first one was metal. This second one was made of wood and covered with a waterproof Velcro cover. There was wood shavings all over my stuff when it arrived.

For a long distance move, this went very smoothly.U-Haul associates that I dealt with were always knowledgeable, friendly and understanding. I would highly recommend using a U Box Container if you dont need to move large pieces of furniture or for a small move.

Everyone throughout the process was very helpful. Container delivered as promised.

I had a seamless and ideal U-Box experience.

We had an excellent experience. Our box was taken to our storage unit, we loaded it returned to u-haul. A few weeks later it was at our local u-haul. We picked it up unloaded it. Everything made it safely. We were so pleased.

Vanessa is absolutely the best. She puts those containers in place like shes moving an empty shoebox! Amazing!

My experience was great. The delivery of all 5 pods and then pick up was so easy and efficient. The women who delivered them was great!

Absolutely excellent service before, during and after U-Box delivery.

Our U-Haul box arrived early which was a huge plus. Everyone we worked with on both sides of the move were helpful and courteous. I highly recommend u-box rentaltransport.

I cannot overemphasize how excellent this company has been to work with! They were super patient with my millions of questions. My u-boxes arrived in great shape nothing broken!! Id recommend these folks 100!

This was an amazing experience. The box are small but it worked great for me.

Timely delivered and emptied - happy with the service.

U-Boxes worked great for our move.

My move with U-Hauls U-Box was exceptionally smooth. The container was surprisingly spacious, the staff were very friendly, and everything arrived unbroken and on schedule. I will almost certainly use them again for future moves.

All was excellent! I would use U-Haul and U-Boxes for future moves and recommend them to all potential movers.

Very helpful!! I was scared to ship so many fragile things cross country but everything was in tact. Thank you

U-Box is by far the best option when it comes to moving and storage. The staff is beyond helpful. Our delivery driver was great too!

Well done. Definitely will use again. All of the people who picked up and delivered the box were first rate.

This was a good experience, the price, punctuality, staff helpfulness and the size of the containers was great.Totally happy I tried your company instead of pods.

My experience using Uhauls Ubox was great. I received helpful advice from the folks at the Lake St Louis location, and everything arrived safely and just as I had packed it in the box when I unloaded the Ubox in Florida.

Ill be using u-box in the future

Everything went perfectly. The only thing I can say is it was a schedule pickup between 8:00 and 5:00 on and the driver didnt show up till after 6. But that was for a pickup after we emptied it. So it did not really affect me.

Every aspect of my experience with uhaul was wonderful. Ash dropped off the container to me in California and was able to explain the process perfectly. My things arrived safe in Massachusetts, everything completely in 1 piece. Will be recommending this service to anyone moving!

delivered 3 hours earlier than planned - thank you! Very satisfied with the service at both ends.

Everyone wonderful, the lady that dropped off the box was wonderful and friendly

Made my move easy. U- boxes arrived on time, were stored in Mobile Al, then shipped on schedule up to my Michigan residence. A great experience.

U-Haul has always been great to work with. Two suggestions; one would be to have an option for not needing the furniture pads as they do take up space in the containers when not needed. The second would be having a storage location on the south side of Las Vegas..Thanks U-Haul!

The staff and managers at Edsall Road were all very nice and helpful! My items arrived safe and sound and everyone at the receiving location was awesome too!

Personable , experienced drivers both at drop off and pick up, and customer service was excellent. We appreciated the flexibility your company offered. We would recommend UBOX to anyone!

It was so easy to schedule the delivery of our U-Boxes. The staff at the Oregon City location are wonderful and very easy to work with. They had the boxes out and ready for us to load, safely stored them for us, and dropped them off exactly when they said they would.

This move was booked online with no communication with the brick-and-mortar location.The actual loading and unloading of our possessions was quick and seamless.Riche Moving and Hauling Professional Services delivered our UB a week earlier than quoted by U-Haul. Kudos to them!!

Second time moving across country with UBoxEvery live call and in store help were always pleasant and helpful with my questions. Uhaul always kept me up to date on delivery and pick up of Uboxes along the way. Recommend highly

I had a great experience with both the pickup and delivery. The drivers were all great and friendly. I will use this service again.

It was my first time using ubox. Very pleased with the whole overall experience!!

Very happy with the service, would have preferred the metal container instead of the wooden one, it was pretty beat up, but everything arrived on-time and undamaged. Excellent drop-off and pickup service at both departure and destination

The entire process of using the U-Haul containers has been excellent. The cost and how to use them was explained properly. Also, every time they were delivered the delivery person was on time and answered any questions I had. Thanks!

The driver who, both delivered and picked up, the UBox was excellent, a great asset to your firm.

Everyone was so kind and accommodating! They called to confirm everything and were proactive in helping us find a time to drop our pod at the house for our final unloading step. Great service, all around!

Pick up date different than I thought for empty containers. Not a problem but seemed like internal communication issues. Drivers were outstanding. Skilled and friendly.

First time using the Ubox,from the beginning to the end the experience was great , best value on the market, I chose to load at the Uhaul location, and use my vehicle to transport the boxes from the Uhaul drop off location to my house and storage location

We had the BEST experience with you guys! Everyone was pleasant, on time and I appreciated all the telephone calls, texts and emails during the containers journey, arrivals and departures. Such a great experience, I give you A

I would highly recommend getting U-Haul pods for moving cross country. Everything arrived safely and on time. The staff was great to work with. Thanks!

I enjoyed moving with UHaul pods. I will recommend it and use it again.

First time I have used the containers instead of a truck for moving my household goods. I appreciate the guidance provided by the website and your staff. I do not have any suggestions for improvement at this time as the whole process went very well. Thank you!

I ordered 3 pods based on the online recommendations. I could have used one more. Still, overall a good experience and much less expensive than other methods I looked at.

Excellent communication! I appreciated the calls from on-shore staff that were clear and concise. The container was better than I expected and the shipping was quicker than planned. Thank you.