Verified U-Box® Customer Reviews
See What People Are Saying About U-Box.
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Jamie J
Repeat Customer11/16/2025
"U-Haul is the best moving pod company out there. The customer service alone is top notch. Thank you for making our move so easy!"
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Anne S
Repeat Customer11/15/2025
"Everyone has been very friendly and helpful. Your delivery driver, Alyssa, was fantastic! Obviously knew what she was doing, and deliveredpicked up my UBoxes easily."
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Bill H
Repeat Customer11/15/2025
"I was pleasantly surprised by how great the experience was. Everyone was friendly and happy I choose UBOX."
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Jeremy D
Repeat Customer11/15/2025
"My overall experience was GREAT. I would recommend U-Haul they are much better to work with than the POD I also used. Skip the POD and go with U-Haul containers. My POD was over a week late and my U-Haul I was able to get 1 day early."
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Lee And Marcia V
11/15/2025
"Dont know if our things arrived safely as they were just picked up this morning. Niesha brought the pods, Michelle picked them up. Both very nice and friendly young ladies. Our movers were terrific!!!! Very good experience on this first leg of our cross country move so far."
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William C
Repeat Customer11/15/2025
"This was my first time using U-Box and it was an excellent experience. On time and easy. The staff in Panorama, CA was incredibly friendly and helpful. Would absolutely use it again. We were moving an apartment from Chicago to Los Angeles"
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Stephen P
Repeat Customer11/15/2025
"The process was easy, seamless and could track container anytime. I would recommend using UHaul UBox if you want save some money"
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Martha J
Repeat Customer11/14/2025
"Really great experience. The containers arrived and departed perfectly. The people at the storage site could not have been nicer and more accommodating. A 10 out of 10. Thank you for everything!!!"
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Sharon B
Repeat Customer11/14/2025
"I was very impressed with the people who delivered the pod and picked up the pod both in Bellevue, KY and Capitola, CA. They were so efficient. I also had good experiences talking with the local office in both locations."
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Marie H
Repeat Customer11/14/2025
"This is the third time I have used Ubox to move. It is the most economical way to move across country or within the state. The service is excellent, UHaul keeps you informed at every step. The process is easy and painless. I will always use UBox to move."
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Una P
Repeat Customer11/14/2025
"We moved from Florida to Texas and the U-Box was the perfect size. It arrived earlier than expected. We had access to the box the next morning. It was the cheapest and most convenient. This was an excellent price and everything was great from start to finish. I recommend this the U-Box for any move."
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Brandi E
Repeat Customer11/14/2025
"U-haul boxes are the way to go! Excellent service all the way around! Big boxes can put more than you think in one of those containers. Clean!!!!"
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Fiona L
Repeat Customer11/13/2025
"The entire Ubox experience was the only thing about moving that wasnt stressful. Thank you!"
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Harry G
Repeat Customer11/13/2025
"I went from Michigan to Oregon with the Ubox and it ran like clockwork. I was notified every step of the way and I would use them again."
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Lindsey T
Repeat Customer11/13/2025
"Everything was wonderful - excellent customer service. The pod was picked up late, but it didnt inconvenience us and we were understanding the weather affected things quite a bit! Each staff member who called was kind and courteous and the process was very smooth and easy."
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Dawn L
Repeat Customer11/13/2025
"I appreciated all the communication from U-Haul before, during and after the delivery. I would highly recommend a U-Box move based on my great experience with U-Haul."
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Catherine M
Repeat Customer11/12/2025
"Great move-in into our new apt in Bronxville. Our U-Haul U-Box arrived on time and safely from Utah. The New York movers Uplifting Movers were terrific, fast, kind and careful with our U-box delivery. Id recommend both U-Haul and their local partner, Uplifting Movers."
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Timothy S
Repeat Customer11/12/2025
"The entire experience from start to finish was easy and low stress. I was notified every step of the way and the delivery and pickup drivers were on time and efficient. Would recommend for anyone who is doing a interstate move and wants to avoid the hassle of a big corporate mover."
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Matt D
Repeat Customer11/12/2025
"This service was great! No improvements I could make. The only reason I said no to the recommend the correct number of containers was because I didnt ask how many to use, I just guessed myself."
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Holly S
Repeat Customer11/11/2025
"Our whole experience with U-boxes was wonderful. They made it painless as far as moving our items to our new home 8 states away. Would definitely recommend UHaul U-boxes for moving. They are also one of the cheaper moving venues."
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Jeanne B
Repeat Customer11/11/2025
"I would highly recommend UHaul boxes. Moving from Nh to FL made all easier. UHaul was very professional. We were informed of progress during the entire move."
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Kimberly H
Repeat Customer11/10/2025
"Im very happy with my service with uhaul boxes. From start to finish it was amazing. Thank you so very much.."
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Roger B
Repeat Customer11/10/2025
"Extremely happy with our experience with the U-haul containers. Only issue was that one containers latch was not working properly and took a little effort to get the unit secured with a lock."
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Denise H
Repeat Customer11/10/2025
"I will never consider moving long distance any other way. I also hired help to load and unload at my new place. Service throughout was excellent. Communication was excellent.Updates were on point.Highly recommend full service if you can. Thank you ALL so much!"
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Monika F
Repeat Customer11/9/2025
"TJ, Kira, Crystal and Alvin went above and beyond scheduling my Ubox container inout of the warehouse 5 times so I could empty it. They are great."
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Jackie L
11/8/2025
"The men who dropped off and picked up the containers could not have more helpful, friendly and professional. WELL DONE and thank you!"
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Amy E
Repeat Customer11/7/2025
"Great service, excellent experience with UHaul. I had one pod delivered from North Carolina to Wisconsin. It arrived on time and safely, everything inside was exactly as I had packed it."
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Rita B
Repeat Customer11/7/2025
"West coast pick up went without any problems. Always something with the end of it. South Carolina has had issues in their delivery twice!"
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Liscia N
Repeat Customer11/7/2025
"I was so pleased with my service. My items were shipped. 2800. Miles in perfect condition and half the price of a leading competitor."
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Steven G
Repeat Customer11/6/2025
"Great on-time delivery. Skilled driver."
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Jim C
Repeat Customer11/6/2025
"This has been a fantastic experience using U-Haul Uboxes. Also I can not say enough good things about the staff in Sturgeon Bay, WI. Daniel is a great person please take care of him.Jim"
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Jason R
Repeat Customer11/6/2025
"The driver flexed her schedule to drop off and pick up the containers on the same day. Everything arrived safely with no damage. Simply Awesome."
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Jeanette C
Repeat Customer11/5/2025
"This whole experience was great from start to finish. The employees and customer service were helpful and on time. The box arrived at each destination as scheduled and even when we had to make adjustments it was quick and easy. U-Haul provided excellent communication throughout the entire process."
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Thomas W
Repeat Customer11/5/2025
"I am an extremely happy customer. Uhaul did an excellent job in getting my goods delivered in a timely fashion. Savannah runs an excellent branch that is customer focused."
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Judy W
Repeat Customer11/5/2025
"To just talk directly to customer about the right size you need. Mine wasnt enough and we were hustling to have another one delivered. Had to rent a Penske truck for 1700.00 on top of my bill from uhaul. Oh well. Love and learn."
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Janell P
Repeat Customer11/4/2025
"Everything went perfectly. This is the second time I have used U-Boxes and Im really satisfied with the experience."
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Peggy G
Repeat Customer11/4/2025
"I was in need to settle a Ubox mix up initiated months ago. Ive been trying to fix, yet its done, finally!. The new staff onboard corrected with a smile and dabs in 2 days! What an AWESOME Southside team! Thank you Shannon and David."
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Timothy B
Repeat Customer11/4/2025
"Excellent system. Very happy with utilizing two Uboxes to Transport Housebold goods 1500 miles."
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Anna G
Repeat Customer11/4/2025
"Fast delivery and great experience from customer service to delivering team. Thank you!"
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Stephen G
Repeat Customer11/4/2025
"Best customer service Ive encountered in a long time.My boxes arrived right on schedule , both drop offs and pick ups.I am impressed."
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Helen S
Repeat Customer11/3/2025
"This is the second time Ive used the UBox. Very convenient. Loved it"
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Margo B
Repeat Customer11/3/2025
"The manager Andre on west 34th street and Mangum was very helpful and insightful. Because of him I will recommend U- Boxes to friends and family."
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Hedwig B
Repeat Customer11/3/2025
"My total experience with U-Haul from a truck rental to a cube rental was excellent. The staff was knowledgeable and friendly."
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Tammy L
Repeat Customer11/2/2025
"I have really been impressed by UHaul this year in my use of the Uboxes. Service, communication, and overall helpfulness of all your associates has been outstanding. Its rare to see that anymore in any retail operation so I say bravo and thank you very much."
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Leanna M
Repeat Customer11/2/2025
"Mix up with the container pick up but the staff was great in taking care of the issue with no problems"
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David B
Repeat Customer11/1/2025
"Fantastic, I will surely recommend you box for other people that I know. It was the most economical and most friendly and user friendly service ever. Nothing came to us broken her damage.. great teamwork. Excellent communication"
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Susan H
Repeat Customer10/31/2025
"The service at the Hollister location in Santa Barbara as well as at the destination in Seattle was exceptional. Staff on both ends were friendly and extremely helpful. I would definitely rent a U-Box again if needed. Thank you U-Haul!!!"
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Art B
Repeat Customer10/31/2025
"The lady drivers who dropped off and picked up the containers were absolutely phenomenal! The containers worked perfectly for my situation. Thanks to everyone. Art"
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Randolph L
Repeat Customer10/31/2025
"Great move. UBox was great. Could not be happier with the service."
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Rene C
Repeat Customer10/31/2025
"The Staff, Carrie Jay in Sault St Marie, Michigan went above and beyond to help me with my 6 UBoxes. Professional, courteous and helpful all the way around. Will definitely use them in the future."
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Thomas C
Repeat Customer10/30/2025
"I opted to load my U-Boxes onsite, and this was a great location to do that. The boxes were accessible on the day that I scheduled it for and there was lots of room to work. Thanks!"
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Jennifer W
Repeat Customer10/29/2025
"Give the option to have ubox arrive faster."
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Andie T
Repeat Customer10/29/2025
"Love the convenience of the boxes, Dislike the local logistics teams"
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Kelly L
Repeat Customer10/29/2025
"My long distance unbox experience from start to finish was great! Everyone I interacted with was extremely polite and professional. I would rate my experience a 10 out of 10."
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Jonathan B
Repeat Customer10/28/2025
"Glad I switched over to you guys. I was about to shipped my HHG from PODS. You are way more affordablecheaper than them. Thank you my HHG arrived safely and on time."
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Kelly G
Repeat Customer10/28/2025
"I had a great experience. I would particularly like to thank Tanner the driver who brought our containers, moved them, and picked them up. He is professional and friendly and U-Haul is lucky to have him in their organization."
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Glenn W
Repeat Customer10/28/2025
"No suggestions - my experience was great: easy booking, good communication, helpful friendly team members at all stages including the drop pickup of the box at my property."
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Jenny B
Repeat Customer10/28/2025
"Excellent communication all around and everyone was super friendly! Wonderful experience with the Ubox and shipping everything from Michigan to Florida. Thank you! Will be using you again and recommending you for sure!!"
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Amanda S
Repeat Customer10/28/2025
"Very easy to work with only hiccup was after my box was shipped across the country and unloaded I was still charged for another month of storage in Roseville. They were able to fix the problem promptly"
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Lonnie T
Repeat Customer10/27/2025
"Overall, no issues. Good customer service. Containers arrived on time and were picked up on time. No issues with the shipment"
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Kayla V
Repeat Customer10/27/2025
"Pick was so smooth and easy! The pods arrived almost a week early and they accommodated early drop off, and the driver was amazing too!"
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Heather A
Repeat Customer10/26/2025
"Awesome experience with the U-box! The best way to move long distance."
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Michael T
Repeat Customer10/26/2025
"The staff was exceptionally helpful and flexible with access to and delivery of the three U-Boxes from Arizona. We had a similar positive experience with the staff during the delivery of five U-Boxes from Colorado earlier in the year."
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Diane E
Repeat Customer10/26/2025
"Everything about the U-Box process from delivery to my house to delivery at the destination was excellent."
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Dottsie G
Repeat Customer10/26/2025
"U-Haul has the b st organized system. My boxes arrived from IN to FL on time and was able to hire two men to unpack the boxes."
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Anne E
Repeat Customer10/26/2025
"The staff was helpful and friendly. The web site is great. Your communication regarding delivery and pickup very helpful."
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Julia K
Repeat Customer10/26/2025
"Everything went great with the exception of furniture pads. They were not included in the container. I called to notify the rental location and they quickly updated my records to ensure we were not charged for missing pads at the other end. Overall, we would highly recommend the process!"
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Nancy Z
Repeat Customer10/26/2025
"we have used U-Haul pods 3 times now and it is amazing. The staff are great. Excellent communication and customer service!! I would highly recommend. Always a smooth experience - Thank you"
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Cornelius B
Repeat Customer10/26/2025
"Personnel at Burlington were great, especially the manager and employees in the warehouse. I had five boxes to pick up on three separate trips and never spent more than 15 minutes waiting.Even in the pouring rain I would definitely use U-box again."
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Gail H
Repeat Customer10/25/2025
"We are very pleased with the entire process with our UHaul box rental. Great staff and communication throughout the process. We will be repeat customers!"
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Janice A
Repeat Customer10/25/2025
"Unboxed was the best decision for my cross country move. From the delivery of the boxes to pack in Tempe all the way to the delivery of those boxes to Florida. Great pricing, service, and care."
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Erik G
Repeat Customer10/25/2025
"Top to bottom, my experience was excellent. From great communication surrounding pickups and drop offs, to friendly service, to quality of container, and most of all, price, I couldnt be more pleased with my experience."
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Chelsea P
Repeat Customer10/25/2025
"We were so thankful for how kind everyone was whom we talked to or interacted with throughout. Ive recommended the uboxes to so many people now. In a super stressful time of the loss of a parent the respectful, kind, and spot on service was huge for us. Thank you so much."
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Ron H
Repeat Customer10/23/2025
"We were exceptionally pleased with how well our move with the U-Box went from the very start to the finish."
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Theresa A
Repeat Customer10/22/2025
"This was a great experience with U-Haul pods"
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Lois S
Repeat Customer10/22/2025
"The driver who delivered and picked up the U-HAUL boxes was excellent at her job. Also the staff from the sparkleberry office were great help when I needed it. Would highly recommend them."
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Shane P
Repeat Customer10/22/2025
"They called to make sure I was expecting the container at the appropriate time. Good service."
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Nina N
Repeat Customer10/22/2025
"I am so happy with the team in Kalamazoo who were so helpful as I emptied my ubox over a number of days. My experience with the whole ubox transport system was excellent and I highly recommend it. Interacting with the app and the phone support was also excellent."
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Bruce S
Repeat Customer10/22/2025
"Awesome people who dropped off and picked up our pods. Very friendly and fast. They reminded me to about scheduling and check text msgs and answering the phone. One greatly appreciate UHaul!"
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Nichole C
Repeat Customer10/21/2025
"This has been the easiest move I have ever done! I will not only use the UBoxes again, but I will highly recommend them to my network of family and friends."
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Janet L
Repeat Customer10/20/2025
"This was a fantastic experience. Everyone was very friendly. They all knew what they were doing. Customer service was easy to contact. I would highly recommend u-box for moving furniture across country."
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Diana H
Repeat Customer10/20/2025
"Working with U-Haul was very easy. The customer service staff was exceptional. Box arrived and was delivered on time by friendly and competent staff members. Im very, very happy I selected U-Haul for my move."
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Nancy T
Repeat Customer10/20/2025
"The thing that kinda upset us was the person that delivered my Ubox to my home was very rude. She was not kind. She acted as if we were inconviencing her. Besides her, every step in the process was great Thank you"
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Terry E
Repeat Customer10/20/2025
"This is the second using Uboxes and both times Ive had a great experience. One thing I will say is I prefer the newer more metal Uboxes then seem much more sturdy and weather resistant."
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Heidi H
Repeat Customer10/19/2025
"Great experience here in Charlotte! Not so great with the initial UBox experience at the starting point in Missouri."
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Ashley P
Repeat Customer10/19/2025
"I will recommend U-haul and their U-boxes to everyone. It was a seemless way to move across the country."
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Kathleen P
Repeat Customer10/19/2025
"I would definitely use U Box containers again for another move!! Very easy process and kept informed throughout the process of the shipment and delivery. Very nice staff at both locations."
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Devin M
Repeat Customer10/18/2025
"This was my first Ubox experience and it will certainly not be my last. Everything about our move was easy and stress-free. All of our stuff arrived early and damage-free. The only thing we had was too many moving blankets and had to take some back to the uhaul before we had them shipped."
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Jeanie W
Repeat Customer10/18/2025
"Trace and T were stellar!! Delivery of my pod in Louisiana couldve been difficult due to the road and driveway but those two were absolute pros!!! Friendly, professional and super efficient. They made it look easy. And they did the same for pickup!!!"
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Kelly L
Repeat Customer10/17/2025
"Everyone we interacted with customer service, drivers were AMAZING! The process was simple and we were able to easily access our box once we reached our destination! We have tried other container companies for moving, and Ubox by far exceeded other companies."
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Jeffrey M
Repeat Customer10/17/2025
"U box was a great way to move and the movers I hired through U-Haul did a great job packing my furniture. Very efficient and economical way to move"
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Lynn H
Repeat Customer10/17/2025
"Everybody from Uhaul including Salem and Eugene were very nice, accommodating and super friendly and helpful They made my Move so easy and stress-free everybody that helped me was so wonderful! I would recommend a UBOX to anybody that I know. Thank you for being such a wonderful company."
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Myron B
Repeat Customer10/15/2025
"Customer Service throughout was fantastic! On time delivery and pickup were great! Items all safe. Thank you again."
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Kimberly M
Repeat Customer10/14/2025
"The UBoxes were a great way to move halfway across the country, and Uhaul was very helpful. They delivered early and picked them up on time as well."
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Lucas I
Repeat Customer10/14/2025
"I loved how many blankets came in my pods to help keep my stuff safe."
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Dominique M
Repeat Customer10/13/2025
"Service at my moving end point was fantastic! They were super friendly and helpful. And best of all, were able to deliver my box a few days early. Thank you!"
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Leetta S
Repeat Customer10/13/2025
"It did take longer for my household goods to arrive, but the customer service was amazing from the beginning to the delivery. Great experience overall."
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Robert M
Repeat Customer10/13/2025
"Excellent cross country move experience. Only a small hiccup when picking up containers but all corrected in half an hour. Nothing broken even with minimal use of pads while packing ."
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Heather S
Repeat Customer10/13/2025
"Nothing I can see to improve. Great service all around. I had great service at the 25086 Jefferson Ave in Murrieta where my UBox had arrived. Staff were very friendly and very helpful. I would highly recommend using UHaul for your shipping needs"
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Jon O
Repeat Customer10/13/2025
"Too many furniture pads. Excellent, new UBox containers. Great commucation. Excellent skill with all the equipment."
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Stephen R
Repeat Customer10/13/2025
"Scheduling to access my Ubox after it arrived was more challenging than it could have been. Id often be put on hold for long periods of time and a couple of times they forgot to pull it out for me, so Id have to wait a half an hour or more to access it."
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Marvalean M
Repeat Customer10/12/2025
"Great customer service by the manager. However , we needed more u boxes than what we initially got. Overall the experience was positive and I would use u boxes again."
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Bobbi Y
Repeat Customer10/12/2025
"Great service all around. From scheduling my box, storage, moving and delivery, I am more than pleased with the service and the costs"
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Paul K
Repeat Customer10/12/2025
"Shipped items from California to NJ. Smooth process, communication was excellent thru out the delivery."
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Norma F
Repeat Customer10/12/2025
"I appreciated that given the distances involved I could do it all by phone. I thoughts the units were coming from the Dalles then was told Tori cities then I believe Spokane and this is from Yakima. It worked out well. The units arrived 13 days earlier than scheduled which worked outWell fir us"
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Ed S
Repeat Customer10/10/2025
"From beginning to end all U-Haul employees I worked with were very professional, patient and knowledgeable. I would most highly recommend using U-Haul U-Boxes for a move."
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Brice M
Repeat Customer10/9/2025
"We had a great experience with the uboxes. The Delivery and pickup was a breeze. The truck drivers were nice and very professional."
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Lisa R
Repeat Customer10/9/2025
"The entire experience with U Haul was seamless. Everyone was kind and competent and the delivery and pickup of the boxes were timely. U Haul made our move much less stressful.Thank you!"
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Beverley T
Repeat Customer10/9/2025
"Thanks for the opportunity to access the box after pick up and before shipping - that was helpful."
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Loretta N
Repeat Customer10/8/2025
"I love the fact that I was given options when I decided to use U-Haul, personally I never knew about the UBox total game changer! Thanks and a special thanks to Sherri and the lady that actually did my contract forgot her name but she was a 1010"
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Barbara S
Repeat Customer10/8/2025
"The service was exceptionally. It was easy to adjust an extra day for loading and to also have an extra day at the end for unloading. I would recommend U-Haul and the u-boxes to others when moving."
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Nick M
Repeat Customer10/7/2025
"Everything was great! Only complaint was the marketing it was difficult to find out that ubox was even an option. Thanks for making my move less stressful."
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George S
Repeat Customer10/6/2025
"Very reliable service. Phone agents were excellent. U-Box delivery and pick-up times were communicated the day before and notification was provided the day of indicating driver was on the way."
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George S
Repeat Customer10/6/2025
"Communication provided throughout process was excellent. Phone agents were very competent and helpful. Containers were delivered and picked up on time."
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Earl H
Repeat Customer10/6/2025
"The entire process was flawless and seamless. It was a great move and U-Box made it easy!"
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George S
Repeat Customer10/6/2025
"Communication provided throughout process was excellent. Phone agents were very competent and helpful. Containers were delivered and picked up on time by friendly drivers."
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Shelley S
Repeat Customer10/5/2025
"Bernie was excellent delivered and picked up the box and answered all of our questions ."
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Charlene W
Repeat Customer10/5/2025
"The team that dropped and picked up the boxes were great. They took time and worked with us to get them set up perfectly."
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Tracey F
Repeat Customer10/5/2025
"Very easy experience as usual. They were able to store the box closer to us as well."
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Virginia F
Repeat Customer10/5/2025
"First time using a U box, it is and great way to move,"
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Marisa G
Repeat Customer10/4/2025
"This is my third time using u boxes for a move. Its been great every time!"
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Roy R
Repeat Customer10/4/2025
"Great experience, driver was very polite. She even waited a few minutes for me to unload the container, which helped us out."
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Frank K
Repeat Customer10/4/2025
"This is the second time that I have used u haul ubox, and everything turned out great.On time and very friendly thank you."
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Barbara B
Repeat Customer10/2/2025
"Everyone I dealt with at both ends of my move were excellent. Very caring and knowledgeable. Ive already Ubox to a neighbor!"
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Julie O
Repeat Customer10/1/2025
"The Boxes were delivered to the Menomonee Falls location on time and placed in the appropriate area. The deliver gal was very helpful and friendly."
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Annemarie E
Repeat Customer10/1/2025
"I will absolutely be recommending this method of moving stuff. It was convenient, appropriately priced, has the benefit of auto-storage as needed while you are figuring out exactly where you are going to go and everyone - especially the delivery and pick up folk were great! Thank you!"
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Colleen C
Repeat Customer10/1/2025
"This is the second U-box Ive used this month and the first one was metal. This second one was made of wood and covered with a waterproof Velcro cover. There was wood shavings all over my stuff when it arrived."
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Alan B
Repeat Customer9/30/2025
"For a long distance move, this went very smoothly.U-Haul associates that I dealt with were always knowledgeable, friendly and understanding. I would highly recommend using a U Box Container if you dont need to move large pieces of furniture or for a small move."
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Paul C
Repeat Customer9/29/2025
"Everyone throughout the process was very helpful. Container delivered as promised."
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Leslie A
Repeat Customer9/29/2025
"I had a seamless and ideal U-Box experience."
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Craig C
Repeat Customer9/28/2025
"We had an excellent experience. Our box was taken to our storage unit, we loaded it returned to u-haul. A few weeks later it was at our local u-haul. We picked it up unloaded it. Everything made it safely. We were so pleased."
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Kerri M
Repeat Customer9/28/2025
"Vanessa is absolutely the best. She puts those containers in place like shes moving an empty shoebox! Amazing!"
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Sandra K
Repeat Customer9/28/2025
"My experience was great. The delivery of all 5 pods and then pick up was so easy and efficient. The women who delivered them was great!"
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Allan D
Repeat Customer9/28/2025
"Absolutely excellent service before, during and after U-Box delivery."
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Gina B
Repeat Customer9/28/2025
"Our U-Haul box arrived early which was a huge plus. Everyone we worked with on both sides of the move were helpful and courteous. I highly recommend u-box rentaltransport."
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Sheri S
Repeat Customer9/27/2025
"I cannot overemphasize how excellent this company has been to work with! They were super patient with my millions of questions. My u-boxes arrived in great shape nothing broken!! Id recommend these folks 100!"
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Denise B
Repeat Customer9/26/2025
"This was an amazing experience. The box are small but it worked great for me."
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Fnu M
Repeat Customer9/26/2025
"Timely delivered and emptied - happy with the service."
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Richard C
Repeat Customer9/26/2025
"U-Boxes worked great for our move."
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Kelly M
Repeat Customer9/26/2025
"My move with U-Hauls U-Box was exceptionally smooth. The container was surprisingly spacious, the staff were very friendly, and everything arrived unbroken and on schedule. I will almost certainly use them again for future moves."
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Toni K
Repeat Customer9/26/2025
"All was excellent! I would use U-Haul and U-Boxes for future moves and recommend them to all potential movers."
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Dorothy D
Repeat Customer9/24/2025
"Very helpful!! I was scared to ship so many fragile things cross country but everything was in tact. Thank you"
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Wechsler T
Repeat Customer9/24/2025
"U-Box is by far the best option when it comes to moving and storage. The staff is beyond helpful. Our delivery driver was great too!"
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Joseph M
Repeat Customer9/24/2025
"Well done. Definitely will use again. All of the people who picked up and delivered the box were first rate."
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Stephanie K
Repeat Customer9/22/2025
"This was a good experience, the price, punctuality, staff helpfulness and the size of the containers was great.Totally happy I tried your company instead of pods."
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Michael R
Repeat Customer9/21/2025
"My experience using Uhauls Ubox was great. I received helpful advice from the folks at the Lake St Louis location, and everything arrived safely and just as I had packed it in the box when I unloaded the Ubox in Florida."
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Leo R
Repeat Customer9/21/2025
"Ill be using u-box in the future"
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William K
Repeat Customer9/21/2025
"Everything went perfectly. The only thing I can say is it was a schedule pickup between 8:00 and 5:00 on and the driver didnt show up till after 6. But that was for a pickup after we emptied it. So it did not really affect me."
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Lyndesy H
Repeat Customer9/21/2025
"Every aspect of my experience with uhaul was wonderful. Ash dropped off the container to me in California and was able to explain the process perfectly. My things arrived safe in Massachusetts, everything completely in 1 piece. Will be recommending this service to anyone moving!"
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Laura D
Repeat Customer9/20/2025
"delivered 3 hours earlier than planned - thank you! Very satisfied with the service at both ends."
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Sylvia R
Repeat Customer9/20/2025
"Everyone wonderful, the lady that dropped off the box was wonderful and friendly"
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Bob D
Repeat Customer9/20/2025
"Made my move easy. U- boxes arrived on time, were stored in Mobile Al, then shipped on schedule up to my Michigan residence. A great experience."
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William S
Repeat Customer9/19/2025
"U-Haul has always been great to work with. Two suggestions; one would be to have an option for not needing the furniture pads as they do take up space in the containers when not needed. The second would be having a storage location on the south side of Las Vegas..Thanks U-Haul!"
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Nicholas K
Repeat Customer9/19/2025
"The staff and managers at Edsall Road were all very nice and helpful! My items arrived safe and sound and everyone at the receiving location was awesome too!"
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Debbie B
Repeat Customer9/19/2025
"Personable , experienced drivers both at drop off and pick up, and customer service was excellent. We appreciated the flexibility your company offered. We would recommend UBOX to anyone!"
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Tracy E
Repeat Customer9/19/2025
"It was so easy to schedule the delivery of our U-Boxes. The staff at the Oregon City location are wonderful and very easy to work with. They had the boxes out and ready for us to load, safely stored them for us, and dropped them off exactly when they said they would."
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Michael J
Repeat Customer9/19/2025
"This move was booked online with no communication with the brick-and-mortar location.The actual loading and unloading of our possessions was quick and seamless.Riche Moving and Hauling Professional Services delivered our UB a week earlier than quoted by U-Haul. Kudos to them!!"
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Angela C
Repeat Customer9/18/2025
"Second time moving across country with UBoxEvery live call and in store help were always pleasant and helpful with my questions. Uhaul always kept me up to date on delivery and pick up of Uboxes along the way. Recommend highly"
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Tess W
Repeat Customer9/18/2025
"I had a great experience with both the pickup and delivery. The drivers were all great and friendly. I will use this service again."
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Elizabeth D
Repeat Customer9/17/2025
"It was my first time using ubox. Very pleased with the whole overall experience!!"
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Anthony C
Repeat Customer9/17/2025
"Very happy with the service, would have preferred the metal container instead of the wooden one, it was pretty beat up, but everything arrived on-time and undamaged. Excellent drop-off and pickup service at both departure and destination"
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Curtiss J
Repeat Customer9/17/2025
"The entire process of using the U-Haul containers has been excellent. The cost and how to use them was explained properly. Also, every time they were delivered the delivery person was on time and answered any questions I had. Thanks!"
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Mark D
Repeat Customer9/17/2025
"The driver who, both delivered and picked up, the UBox was excellent, a great asset to your firm."
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Gail S
Repeat Customer9/16/2025
"Everyone was so kind and accommodating! They called to confirm everything and were proactive in helping us find a time to drop our pod at the house for our final unloading step. Great service, all around!"
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Victorie H
Repeat Customer9/16/2025
"Pick up date different than I thought for empty containers. Not a problem but seemed like internal communication issues. Drivers were outstanding. Skilled and friendly."
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Donald F
Repeat Customer9/16/2025
"First time using the Ubox,from the beginning to the end the experience was great , best value on the market, I chose to load at the Uhaul location, and use my vehicle to transport the boxes from the Uhaul drop off location to my house and storage location"
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Jennifer M
Repeat Customer9/16/2025
"We had the BEST experience with you guys! Everyone was pleasant, on time and I appreciated all the telephone calls, texts and emails during the containers journey, arrivals and departures. Such a great experience, I give you A"
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Jan C
Repeat Customer9/15/2025
"I would highly recommend getting U-Haul pods for moving cross country. Everything arrived safely and on time. The staff was great to work with. Thanks!"
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Shannon C
Repeat Customer9/12/2025
"I enjoyed moving with UHaul pods. I will recommend it and use it again."
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Paula S
Repeat Customer9/11/2025
"First time I have used the containers instead of a truck for moving my household goods. I appreciate the guidance provided by the website and your staff. I do not have any suggestions for improvement at this time as the whole process went very well. Thank you!"
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Leesa J
Repeat Customer9/11/2025
"I ordered 3 pods based on the online recommendations. I could have used one more. Still, overall a good experience and much less expensive than other methods I looked at."
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Matthew D
Repeat Customer9/11/2025
"Excellent communication! I appreciated the calls from on-shore staff that were clear and concise. The container was better than I expected and the shipping was quicker than planned. Thank you."
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Stephanie M
Repeat Customer9/11/2025
"I moved from Tx to Ca everything went as planned u-haul moving help was great, deliveries were communicated great with no issues"
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Lee P
Repeat Customer9/10/2025
"Excellent Service from both the Sacramento Arden U-Haul and the Moline, Illinois U-Haul. Cant say enough about how well everything was handled. I will be contracting another Ubox in a couple of months. The 24 furniture pads per box was a godsend, I used them all and everything arrived safely!"
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Linda H
Repeat Customer9/10/2025
"From Tennessee to Wisconsin, it was a great experience! I have, and will continue to recommend Uhaul. Especially the Uboxes, best relocation the I have ever had. Thank you so much for providing this service! And the price was great!Thank you Liz and Samantha!"
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Umang K
Repeat Customer9/9/2025
"Thanks a lot for this service. I was unable to drive due to health issues, hence U-box option was very good for me. The U-box arrived on time and the move was very smooth. Britney and her team did a great job in scheduling pickup and drop off. The customer service team was also very helpful."
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Brad M
Repeat Customer9/9/2025
"Had some issues with availability to deliverpick up container, but everything arrived safely and company delivered when committed, overall very pleased."
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Jason K
Repeat Customer9/9/2025
"Good experience. I would recommend U-Box to other people."
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Audrey S
Repeat Customer9/8/2025
"The box arrived at the final location earlier then expected which was great. They were able to drop it sooner. Kyshaun in Jamaica and Becca and Jessica in Ocala were great."
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Zihui W
Repeat Customer9/8/2025
"The service was excellent. The U-Box even arrived five days earlier than expected. The communication with the customer service rep was also very smooth."
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Wolfgang M
Repeat Customer9/7/2025
"Fantastic experience. The staff was extremely helpful and friendly, and the U-boxes were delivered and picked up timely. Nothing shifted inside, and no damage whatsoever. Would definitely chose the U-Boxes again for a next move."
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Haozhe W
Repeat Customer9/7/2025
"This U-Haul place in Lansing is extremely good. They will provide the customer with a live map when U-Box deliverypickup to track the location of their truck. I will highly recommend it to anyone who needs the service."
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Ryan C
Repeat Customer9/6/2025
"amazing experience. The container guy at the New Haven Site was fantastic."
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Laura S
Repeat Customer9/6/2025
"Great experience both on the phone when I called to confirm when the UBox would be there, as well as in person. Staff was super helpful and friendly. They made the whole process so easy and convenient."
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Luis R
Repeat Customer9/6/2025
"U-Haul UBoxes are the way to go! Way more economical than any other container service. Excellent experience from start to finish."
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Mary T
Repeat Customer9/5/2025
"Awesome job and thank you for getting the container across the country and not one thing was broken"
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Russ S
Repeat Customer9/5/2025
"The delivery driver was fantastic. He was very conscientious, placed the uboxes exactly where they were needed and coordinated pickup extremely well."
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Virgina S
Repeat Customer9/4/2025
"My only thought is that I would have liked to get to a person sooner than typing HELP and waiting for them to call back. I would recommend U-Box for anyone that will need a mover soon."
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Jada C
Repeat Customer9/4/2025
"We received our u-box on time. Good job."
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Brandon M
Repeat Customer9/4/2025
"Honestly what occurred in my situation was a honest human mistake, however Ms.Kelly and Ms. Taylor was very helpful in resolving the issue and getting my container to me the next day. I will use the services again."
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Cheryl B
Repeat Customer9/3/2025
"If anything, I got too many furniture pads, but it was better to have too many than too few. Opening and closing the box was a bit tricky; I think I had an older style, but I was very pleased with the experience overall. It was easy and affordable."
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Alex G
Repeat Customer9/2/2025
"Excellent customer service, I was able to get my container delivered ahead of the original schedule."
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Christopher M
Repeat Customer9/2/2025
"The whole experience was outstanding. The staff that phoneed me to confrm direction of the door on the pod and which side of driveway. These details matter when moving."
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Michael M
Repeat Customer9/2/2025
"The app and entire experience was fantastic, option to tow your u-box locally or arrange for drop-off and pickup separates U-haul from the competition."
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Katie W
Repeat Customer9/2/2025
"Great experience! Would definitely use a container for a big move again."
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Hoda T
Repeat Customer9/2/2025
"I recommend U-Box for its reasonable pricing, fast service, and reliable delivery. Their staff are super friendly. I appreciate both kansas city and germantown, MD staff for their assistance."
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Margaret S
Repeat Customer9/1/2025
"I am so happy with my U-Haul experience using U-Box. Highly recommended!"
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Mike A
Repeat Customer9/1/2025
"The container was ready and waiting for my arrival at the store location. Great customer service with explicit instructions on how to obtain access, etc."
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Chris M
Repeat Customer8/31/2025
"I had a great experience with the UHaul Box I used. The staff in the store and at the call center was excellent. The process was easy and efficient. I was kept informed every step of the way. It could not have been easier. I will HIGHLY recommend UHaul Box as a moving strategy to anyone."
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William L
Repeat Customer8/31/2025
"U-Haul did not move our pods we did. But everyone from the crew in Wilmington, NC on Market St to the crew here in Sanford were wonderful. Adriana at the Wilmington office was exceptional! She helped us so much. Thanks to her and all the crew in both locations! Wonderful experience"
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Heidi V
Repeat Customer8/31/2025
"Everything from the delivery of the box in Austin, all the way through the retrieval in Denver was wonderful! On time and even early. The reminders were very helpful and every single person I spoke to was kind and professional."
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Kenneth W
Repeat Customer8/31/2025
"The Leesburg team was very professional, keeping me informed via text and phone throughout the process. AThe New Haven team did a good job, however, they held the U-Box for 5 days after it arrived in New Haven, CT, before transporting it to my home."
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Theresa E
Repeat Customer8/30/2025
"I like that U-Box fits in a vehicle parking space, doesnt need high clearance and comes with furniture pads. Scheduling was effective, flexible. The only thing I would change is to not call customers before 8AM, when they are sleeping."
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Marianne M
Repeat Customer8/30/2025
"We were very happy with our U-box experience. It was nice to load and unload at our convenience. Matthew in Bristol was a sweet guy delivering and picking up our boxes. Have already recommended U-Haul to a friend. Thanks for making our out-of-state move stress free and easy."
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Scott L
Repeat Customer8/30/2025
"This U-box worked exactly as anticipated. I just used it to store my garage items while my floors were being refinished and the walls painted. So The box only stayed in my driveway. Great service. Pick up and removal exactly on time."
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Kelli B
Repeat Customer8/29/2025
"Overall in Chicago and Burbank our U-Haul Box experience was excellent... a great value when it comes to moving expenses!"
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Judy G
Repeat Customer8/29/2025
"From start to finish, the process went very smoothly and we received our items on time and in perfect condition. All in all, a great experience and excellent way to move goods across several states."
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Alecia B
Repeat Customer8/28/2025
"Fantastic experience with U-Haul the u box. I highly recommend! From scheduling through drop off, pick up, transport to delivery pick up the U-Haul support was top notch!"
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Juan R
Repeat Customer8/28/2025
"The woman that was there was great. She did fabulous job. Much better experience than when i first rented the U-box."
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Michael G
Repeat Customer8/28/2025
"U-Box is the way. Delivered on-time 1124. Packed stored for 9 months in Romeoville, IL. Arrived in Glen Burnie, MD. 82625 on time. All contents intact in excellent condition. Service from start to finish was outstanding. I trusted U-Haul with my treasures and they handled it flawlessly."
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Donald B
Repeat Customer8/28/2025
"Very pleased with the whole experience. The U Box was dropped off and picked up when they said it would be and the receiving storage location was able to drop off where and when we needed it. Thank you for great service"
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Carol B
Repeat Customer8/28/2025
"We had a great experience overall with U-Haul for our moving pods. The drop-off and pick-up driver was excellent! We will highly recommend the U-Haul pod process! Thank you!"
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Rhett S
Repeat Customer8/27/2025
"Good service and information. Storing and loading U-Boxes. The move hasnt happened yet."
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Bruce B
Repeat Customer8/27/2025
"All good! both women drivers, one who dropped off our boxes in Idaho and the woman who delivered our box to us in Pa, and the gentleman who picked up after we emptied were all excellent! Impressive given our challenging location relative to road coming into our home and driveway. Thank you!"
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Leeza S
Repeat Customer8/27/2025
"Box drop-off was smooth."
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Mathew C
Repeat Customer8/26/2025
"I dont normally write reviews but I have to say U-Haul Box and all the employees I had contact with her excellent. I was skeptical at first but everything went way better than I could have expected. I would 100 recommend a U-Haul Box over a POD or Pack Rat anyday. Very impressed with everything."
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Inka K
Repeat Customer8/26/2025
"The smell inside the box was OVERWHELMING when first delivered to be loaded. I had such a a bad headache and had to take breaks and let it air out. Besides that, the service was incredibly helpful for my move to a new state."
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Kevin B
Repeat Customer8/25/2025
"great experience overall - friendly and helpful staff, good arrived on time safely"
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Jeffrey G
Repeat Customer8/25/2025
"The container arrived sooner than I expected"
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George D
Repeat Customer8/25/2025
"Make sure to discern between shipping and accessing containers BEFORE the customer arrives on site. A customer should not have to wait an hour to get access to their containers especially when they scheduled access a week in advance."
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Keith R
Repeat Customer8/25/2025
"We picked up and transported the containers ourself but the services received were very good and courteous. The Fargo manager, Bradley Parks, was excellent, knowledgeable, and provided great customer service. In todays world, you are lucky to have him in Fargo!"
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Rafaelmacedo De S
Repeat Customer8/24/2025
"Better than expected! Moving from Canada to Houston and everything arrived safely with uBox services"
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Emine D
Repeat Customer8/24/2025
"Great experience shipping the ubox from Canada to Florida"
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Kajsa O
Repeat Customer8/24/2025
"I had an amazing experience, and will be using U boxes to move in the future."
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Greg H
Repeat Customer8/24/2025
"Really awesome service. Nichole at the Woodman location was the best! We had a complicated move, 10 u boxes in 4 delivery dates. Then a 1700;mile move , U-Haul did everything onetime and nothing was broken . Fantastic service from start to finish."
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Teresa D
Repeat Customer8/23/2025
"Excellent service. I have used Uboxes for moving multiple times and always had good luck with the contents arriving intact and with the movers I hired through U-haul."
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David M
Repeat Customer8/23/2025
"Very smooth move. The only negative is, we requested the metal boxes and received the wooden ones. But they worked just fine! We will definitely use Uhaul for our next move!!"
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Anna R
Repeat Customer8/23/2025
"My delivery for these boxes was prompt and the person who helped me was very friendly."
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Christopher M
Repeat Customer8/22/2025
"The U-Box experience was amazing. Cheaper than renting a van truck and I didnt have to do the driving myself! Everyone moving anywhere should do this!!"
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Robert S
Repeat Customer8/22/2025
"The U-box is currently in storage and hasnt been delivered to its destination yet."
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Andrew L
Repeat Customer8/22/2025
"Just wanna take a moment to say Nicole, the uhaul specialist who delivered and picked up my containers, was extremely professional. She knew what she was doing, the service was quick and painless. She also answered all my questions I had. Will absolutely use again in the future."
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Alicia W
Repeat Customer8/20/2025
"The people who pick up and drop off the UBoxes are always very helpful and skilled!"
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Joseph G
Repeat Customer8/20/2025
"Would definitely use the U-box service again"
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Ann P
Repeat Customer8/20/2025
"Your service was excellent, plenty of blankets the drivers were exceptionally and knowledgeable in their work, the call centers were polite and kept you up to date on the PODS pick ups and deliveries. If we ever move again we would definitely use U-HAUL again."
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Nora F
Repeat Customer8/20/2025
"The UBox arrived on time as expected. Driver cheerfullymoved it to preferred location. My whole experience with UHaul moving from Alaska to Iowa has been excellent. I appreciate receiving messages as tothe shipments locationand expected delivery time and the costs were descriced clearly."
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Courtney S
Repeat Customer8/20/2025
"Great experience - good communication, easy to reschedule delivery of container, price was cheaper than competitors."
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Chris C
Repeat Customer8/19/2025
"Great experience. Everyone was professional and kept me well informed. I would HIGHLY recommend UBox."
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Michael K
Repeat Customer8/19/2025
"The entire process was smooth and timely. Nothing was broken and water did not get inside the boxes when it rained. I highly recommend."
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Thomas N
Repeat Customer8/19/2025
"The people that dropped off at both locations were very nice and answered the couple of questions I had. Their customer service skills were awesome. Would recommend this service to anyone that needed podcontainer for moving. Thanks for the help U-Haul."
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Liliana C
Repeat Customer8/18/2025
"I had a great experience using uhaul to transport my stuff from Texas to Oregon . Much better experience than PODs container, which took longer than anticipated, did not communicate with us, and my stuff arrived so dirty from transport. Definitely recommend uhaul ."
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Stephen D
Repeat Customer8/18/2025
"only minor complaint is I had emptied containers early and called to request earlier pick up of empty pods and was told no drivers available. When driver arrived on original scheduled date I was told that they were available on the earlier days that I have requested. Otherwise service was 5 stars"
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Joan W
Repeat Customer8/18/2025
"Excellent service on time delivery. Staff was very helpful and friendly."
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Eric R
Repeat Customer8/18/2025
"Your team that dropped off and picked up the boxes were extremely polite and helpful."
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David H
Repeat Customer8/17/2025
"For the most part, our move from Montana to Texas was a positive experience. My only complaint was that the delivery time exceeded the timeframe they provided."
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Michael S
Repeat Customer8/16/2025
"Very positive experience overall. Great communication. The drivers were professional and friendly. The APP was easy to navigate. When I had a question customer service was very helpful. I would definitely use U-Box again and recommend it to anyone that is moving."
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Leeann B
Repeat Customer8/16/2025
"I appreciate the entire process. From the pickup driver being understanding to the delivery coming early."
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Kathy B
Repeat Customer8/16/2025
"Every aspect of the rental was great! I had absolutely no problems with Uhaul or the drivers. It was a pleasure doing business with you. I just ordered 2 containers to move my mothers stuff here."
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Brian A
Repeat Customer8/16/2025
"The most important considerations in planning any move is timeliness and dealing with friendly professionals. In both areas the UHaul Ubox team exceeded all expectations."
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Becky R
Repeat Customer8/15/2025
"We used the U-Boxes 2 different times for our move from Central Florida to Northern Michigan. Both times the service was outstanding. Drivers were prompt and professional. Highly recommend using the U-Boxes."
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Nicole W
Repeat Customer8/15/2025
"Thanks for my stuff arriving safely and early and great customer service thank you Uhaul I will use again"
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Christine L
Repeat Customer8/15/2025
"All very good! Will use UPod again"
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Christopher E
Repeat Customer8/15/2025
"My items arrived at their destination without issues. I appreciate the care provided to ensure no damage occurred."
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Jeannette R
Repeat Customer8/14/2025
"Thank you! Appreciated the efficiency of your service. Constant communication, extremely reliable, and all of our contents arrived safely. uBox executed this process, seamlessly. Very grateful !"
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Ken G
Repeat Customer8/14/2025
"Great overall experience. The office staff are knowledgeable, friendly and helpful. The drivers arrived on schedule and were very courteous and respectful of our belongings in the containers."
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Whitney P
Repeat Customer8/13/2025
"Everything went smoothly. The delivery and pickup times were not as flexible as I hoped, but turned out to work perfectly for our needs. I love that we could get two U-boxes delivered, but since we only needed one to only have to pay for one. Thanks!"
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Mario A
Repeat Customer8/13/2025
"The required 24 hour notice to have a forklift operator move the U-Box outside was unnecessary. I was able to get same-day service. Thank you!"
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Jessica S
Repeat Customer8/13/2025
"Very impressed with the process. First time using it and container was delivered and picked up each time on time, great communication and helpful when we decided to schedule delivery from storage. Would definitely use again!"
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Keiko N
Repeat Customer8/13/2025
"I used U-boxes and Moving help service for delivering load unload.We would appreciate it if you could add an option to purchase U-boxed keys on the online reservation system."
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Tina G
Repeat Customer8/12/2025
"Using U-Box was the best decision for our move! It gave us time to pack well and unpack at a reasonable pace. U-Haul was right on top of communication every step of the way. I would highly recommend to anyone moving, especially long distance."
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Laurie R
Repeat Customer8/12/2025
"This was a seamless operation. U-Haul delivered on all of its promises, and the people were friendly and helpful. I will definitely use U-Haul pods for future moves."
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Wendy W
Repeat Customer8/12/2025
"The minute you guys gave me a quote .. I was so relieved of my moving panic mode .It was easy simple business . I have relied on UHAUL faithfully and you always prove to be a superior quality and service . Im impressed by the sturdy container !! Thank you Staff !"
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Ashley H
Repeat Customer8/12/2025
"The number of pods in comparison to the size of a truck would be helpful as well as dimensions"
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Sujata S
Repeat Customer8/11/2025
"Experience with U box was great overall. All my stuff was received with no issues. 4 stars only because scheduling had to me monitored multiple times due to changes to the pick up and drop off dates which got a little tedious"
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Jacqueline P
Repeat Customer8/11/2025
"This whole experience was fabulous! This is my second time using the U box. First time long-distance second time local and I have no complaints! I also love that its a staff of all women. Girl power will 100 recommend and use the service again."
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Deanna R
Repeat Customer8/11/2025
"Renting the u-box was convenient, easy and inexpensive. The Representatives at the Plano location were awesome and made the experience seamless. Thank you!"
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Holly C
Repeat Customer8/10/2025
"I cannot thank you enough for this service, quick easy, hassle free. I contacted this location a couple times to verify my address and everyone was very nice helpful from the lady on the phone to the lady who delivered my u-box. I appreciate you all. Thank you!"
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Rita B
Repeat Customer8/10/2025
"Everything went very smoothly. Staff was very friendly and easily accessible by phone. The U Box was delivered on time, picked up on time, and our belongings stayed safe and dry. We will use a U Box again!"
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Vonzella R
Repeat Customer8/8/2025
"I would do this again, smooth and convenient move. You pack it yourself!"
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Mike G
Repeat Customer8/8/2025
"The service great, the u-haul arrived days before we expected."
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Lauri A
Repeat Customer8/7/2025
"This was the easiest move ever! Everything showed up on time and every one was super friendly and easy to work with. Thank you!"
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John N
Repeat Customer8/7/2025
"Incredibly thorough and friendly service. From each pick up and drop off, communication was great. Box itself was perfect amount for our needs."
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Keith S
Repeat Customer8/7/2025
"The lady who picked up my container in Silverdale, WA was awesome! Very friendly and professional. Only improvement is in the website. I found it hard to navigate to request and earlier pick up."
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Keith S
Repeat Customer8/6/2025
"I am very happy with the whole experience of using the u box program. I am impressed with the flexibility of the entire program"
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Lou B
Repeat Customer8/6/2025
"Mareta who brought the Ubox to our apartment in Northpark, Burlingame California is so efficient, friendly, polite and you can really see that shes dedicaded to what shes doing. The transition of our Ubox from Fargo, ND to Burlingame, California was so smooth, no hassle at all."
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Phyllis L
Repeat Customer8/6/2025
"Everything at the departure end went very well. Communication was good. The woman who delivered the Ubox was particularly helpful and friendly. There was understanding when I had to change the day to pick it up. It arrived safely."
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David L
Repeat Customer8/6/2025
"metal boxes are such an improvement--I would not accept wood boxes going forward"
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Shashi S
Repeat Customer8/6/2025
"The best value experience, the delivery pick up of UBoxes went through Queue because of Drivers could be improved, nevertheless great experience, abd you the very best in future"
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Robert M
Repeat Customer8/6/2025
"Thanks for the friendly service and arranging for me to access my UBox twice.Bob"
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Scott L
Repeat Customer8/5/2025
"Everything about this process was smooth. I felt like it was a well oiled machine where everything was transparent, efficient, and on time. I have done 3 big moves across the country and this was by far my best experience and Im telling everyone to use uboxes."
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Taage F
Repeat Customer8/5/2025
"Had a little confusion and didnt have the POD on a trailer for self loading, But Rachael did an excellent job and got me set up to get a a trailer, POD and strap an we were able to get the POD packed. Delivery went smoother."
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Travis P
Repeat Customer8/5/2025
"Excellent service, Uboxs arrived a week early, zero damage. Great customer service."
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Larry H
Repeat Customer8/5/2025
"Experience was much better than anticipated. This U-box thing was way easier and less expensive than traveling across country. Thanks U-Haul!"
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Amanda P
Repeat Customer8/5/2025
"Nothing - everything was excellent, the Ubox was hitched up to a trailer and ready to go. Not one thing was out of place broken in the Ubox - so clearly it was handled well. Staff were so helpful and made the whole process easy smooth."
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Virginia K
Repeat Customer8/5/2025
"u-Haul in Laramie was fantastic. The trailers that the two boxes arrived on were perfect. Nothing broke. All contents were dry. It was so much better than driving these possessions to Laramie myself!"
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Sam T
Repeat Customer8/4/2025
"Nothing could be improved, whole process was great and as stress free as possible. Well coordinated and Sabrina who picked up and dropped off my box ROCKED!!"
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Gerald E
Repeat Customer8/4/2025
"Nothing to add. The container was delivered on time Quick and easy service"
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Sidney K
Repeat Customer8/4/2025
"The Murray location was fantastic! They were great communicators and the delivery and pick-up of the storage pod were on-time."
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Cindy T
Repeat Customer8/3/2025
"Great process start to finish. Would use Ubox again in a heartbeat!"
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Edward P
Repeat Customer8/3/2025
"Everything went as planned. They had to reinforce the box with a metal plate, so I had to have them remove that at the dropoff location. They did so promptly and unloading went well. Good job!"
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Patricia E
Repeat Customer8/3/2025
"Ellie Shyan were very helpful with the storage Ubox. It was a great experience and I am so thankful. I will be using U-Haul for all my future storage moving needs. Great people great service."
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Maggie E
Repeat Customer8/2/2025
"My boxes were shipped from Salt Lake City, UT. Since arriving in Medford this crew has been wonderful theyve been timely in calling me back and helping me make accommodations to get my boxes. Dale Phillips has been doing the box drop offs and he has been wonderful?!"
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Michael S
Repeat Customer8/2/2025
"This experience was perfect from start to finish. Everything arrived on time and was the exact condition as when we packed it. Will definitely use U-Haul again."
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Shweta S
Repeat Customer8/1/2025
"Our containers were arrived before our arrival great service and very convenient. Only thing that needs more attention is Uhaul app its very complicated in terms of your request updates."
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Rhonda W
Repeat Customer8/1/2025
"Nothing you guys are marvelous perfect I truly appreciate the kindness and caring that you took delivering my pods my goods thank you very very, very much."
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Daniel D
Repeat Customer8/1/2025
"We were so pleased with our whole experience with U-Haul boxes, including the price. Timely and good communication could be improved if anything. Thank you!"
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Dale D
Repeat Customer8/1/2025
"All good. Love the UBox concept. Its been great for us."
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Maria Y
Repeat Customer8/1/2025
"Easy and great delivery as promised."
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Jose M
Repeat Customer7/31/2025
"U Box arrived quickly ahead of schedule and no damage to any items. Good communication throughout the process. Thanks."
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Eve G
Repeat Customer7/31/2025
"Every aspect of the U-haul Box Service was exceptional. I really dont have any negative critique to expand upon. I will certainly use, again, and whole heartedly recommend to others."
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Dan U
Repeat Customer7/31/2025
"Very impressed with the entire experience with U-Haul employees. All were very helpful and friendly. I would highly recommend using U-Box."
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Jackson Abel A
Repeat Customer7/30/2025
"Hire more workers for the ubox deliveries to prevent delays other than that everything arrived and we are more than happy:3"
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Liz W
Repeat Customer7/30/2025
"I didnt know it came with furniture pads so i had already bought moving blankets. Hiring the help to load the box was a great decision- they were professional and fast. Everything arrived ahead of schedule and UHaul was always on it to call me and set up scheduuling. Great experience!"
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Tyson B
Repeat Customer7/30/2025
"Fast, efficient and friendly! Id use U-Haul and Ubox again. Plus it was half the price as compared to competitors and other moving companies when moving across the country."
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Christine W
Repeat Customer7/30/2025
"Monty was excellent and went out of his way to help me out when UHaul delivered the U-Box to the wrong location. Highly recommend this UHaul location."
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Shawn D
Repeat Customer7/29/2025
"Throughout the move, U-Haul kept us informed as to when, when and what time they would be handling our U-Box. We cannot be more pleased and happy with dealing with them. We HIGHLY recommend using them to everyone! Thank you for all you do!"
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Mark P
Repeat Customer7/29/2025
"Excellent service by your staff for the drop off and pick up our U-Box! Thank you for supporting our move."
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Janice B
Repeat Customer7/29/2025
"I greatly appreciate how easy U-Haul made my cross country move using the U-Boxes. They were extremely professional, friendly and so reasonably priced! Im so glad I made the decision to use this service."
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Kirsten M
Repeat Customer7/29/2025
"Perfect move experience; excellent communication from UHaul; very friendly and helpful UBox delivery person."
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Barbara G
Repeat Customer7/29/2025
"Jenn Brittany were very friendly, helpful and professional. They provided good information and worked with me to get both pods off the street and on the driveway. Thank you for your service!"
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Matthew M
Repeat Customer7/28/2025
"Everything was exactly the way I packed it. My U-Box must have had a pretty smooth ride. The number of pads was great. Just a couple more than I needed which was very nice. I would highly recommend U-Box."
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Curtiss J
Repeat Customer7/28/2025
"I am very pleased with the service. It was on time and placed exactly where it needed to be. The person who delivered the container was very friendly and helpful."
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Jeffrey S
Repeat Customer7/28/2025
"Everything went very smoothly, the U-Box arrived early at its destination."
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Martin M
Repeat Customer7/28/2025
"Very very good experience. I have used PODs in the past and I will recommend and use U-Box for all future moves. Thanks for everything"
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Mary B
Repeat Customer7/28/2025
"The box arrived to our destination late without updates. Team hired to unload in Santa Barbara was excellent. All other communication and updates were excellent I will use Uhaul again Thank you"
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Vikram V
Repeat Customer7/28/2025
"Overall experience and choosing Ubox was very good."
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Waldo D
Repeat Customer7/28/2025
"On time. Everything worked as it should. Belongings arrived in as shipped condition."
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Oliver W
Repeat Customer7/27/2025
"NA. Moving team was great, everything came early, deliverypick up was smooth. Really great teams"
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Sarah C
Repeat Customer7/27/2025
"Everything arrived on time and the lady that brought the containers out was very friendly. Also, the manager at Uhaul in Grove, Oklahoma was so helpful. I believe his name was Joshua Jernigan."
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Edward N
Repeat Customer7/26/2025
"I appreciate all your support as my plans to move from Hawaii to Massachusetts fell apart and you were able to intercept my U-Box in California and return it to Hawaii."
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Charlotte R
Repeat Customer7/25/2025
"This was a fantastic move! Everyone I spoke to at U-Haul was extremely helpful, my boxes arrived early and the staff in Pompano Beach were spot on in their customer service. I could not have asked for a better experience."
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Rhonda P
Repeat Customer7/25/2025
"Great communication. Everything went smoothly. No issues at all. Will recommend. Would have liked to use UHaul instead of PODs but didnt have one big enough that we were aware of."
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Oscar L
Repeat Customer7/25/2025
"My ubox container arrived early and was able to access it few days ahead of schedule. Called the U-haul office at Concord,CA and the staff was very helpful and pleasant. Overall 5 star experience and service!"
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Anna G
Repeat Customer7/24/2025
"Shawn is awesome, helped me get my u-box on time and my weight sheets. Thank you You should train the customer service team about military moving options."
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Rosa A
Repeat Customer7/24/2025
"An excellent way to move without having to drive a large truck over the highways. Easier to load than walking up and down a ramp. Highly recommended."
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Dorrie H
Repeat Customer7/24/2025
"Your process with you boxes are right on point. My move from beginning to end was very smooth. Wish I wouldve known this sooner. It wouldve made things a lot easier for me."
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Daniel D
Repeat Customer7/24/2025
"This was a fantastic experience. You provided the correct number of containers. You delivered them early. And they arrived early. I cannot say enough about your service. I have recommended your service to my friends and family. Thank you for your professional service."
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Sandy V
Repeat Customer7/23/2025
"I cannot say enough good things! The boxes arrived almost a week early and everything was perfect. No damage nothing broken. The helpers in Miami were amazing as well. I recommend Uhaul and the box experience completely!"
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James G
Repeat Customer7/23/2025
"Excellent experience. I would highly recommend the u- haul containers."
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Tara P
Repeat Customer7/23/2025
"My pods arrived early. I loved being able to use my own lock. Very, very pleased with the whole experience."
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Robert W
Repeat Customer7/23/2025
"The staff at the Leesburg location were extra accommodating, and nothing but an absolute pleasure to work with. Same with the pick up team in Texas. I would absolutely recomend uhaul boxs to anyone moivng.....-BW"
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Marcy W
Repeat Customer7/22/2025
"This is the second time I have used a Uhaul Ubox for moving. It was a great experience both times. Easy to book, relatively affordable, good communication, timely, and reliable. On both occasions my items arrived in good condition. Thanks Uhaul!!"
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Dorthey J
Repeat Customer7/22/2025
"Highly recommended. Great customer service. Delivered and picked up on time with great communication. Worked with me when my timeline changed. Contents were undamaged. No hidden fees."
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Nancy R
Repeat Customer7/22/2025
"Everything was excellent, especially the customer service reps and driversloadersunloaded. Id like to see the app work better, then I wouldnt have had to call to check so much. I would highly!!! Recommend ubox via Uhaul!"
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Eric S
Repeat Customer7/22/2025
"Uhaul was very friendly and helpful.My things arrived on time and wasnt damaged in any way. They put my needs first and the price was excellent I recommend uhaul to anyone looking to move with a price thats affordable"
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Randy K
Repeat Customer7/22/2025
"Perfect size, had a couple weeks to load, easy to move around, and did not have to drive a truck 8 hours after packing in a hurry. All for about the same cost as a small truck."
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Cynthia K
Repeat Customer7/21/2025
"First time using UHAUL pods for moving my possessions. Very good experience."
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William G
Repeat Customer7/21/2025
"Box latches werent all lined up to enable lockingunlocking, possibly due to prior damage. But most everything arrived as packed. Pleasantly surprised."
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Alice F
Repeat Customer7/21/2025
"very efficient...made sure we had the right UBox....made moving easy....Thanks to all.."
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Alicia T
Repeat Customer7/21/2025
"Great moving experience! The movers We Move You were fantastic and did a wonderful job unloading our U-Boxes!"
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Brian Y
Repeat Customer7/21/2025
"I would recommend U-Box over moving companies."
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David L
Repeat Customer7/20/2025
"drivers that delivered U-Boxes were greatTo improve let customers know there is a choice between wood metal U-Boxes"
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Ryan P
Repeat Customer7/19/2025
"I didnt know what to expect, but I had a few items left to move across country and didnt want to make that drive again. The U-Boxes were great. Everything arrived ahead of schedule and in perfect condition!"
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Thomas C
Repeat Customer7/18/2025
"The customer service has been a 1010. I was not expecting this service from every employee we encountered to be this top notch. Everyone was so friendly and helpful. Our Ubox delivery woman was so fast and efficiently. I would definitely recommend U-Haul."
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Patricia W
Repeat Customer7/18/2025
"There was one issue with a strange reschedule that I did not authorize after the box was delivered but it was resolved quickly and successfully."
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Barbara R
Repeat Customer7/18/2025
"It was a great experience. Great communication , the drivers the containers perfectly and pick up was smooth and easy. Very helpful staff ."
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John R
Repeat Customer7/18/2025
"This whole process was so smooth. Well done ubox team!"
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Jill T
Repeat Customer7/17/2025
"Excellent experience end to end! I am very happy. My pod shipped east to west coast. No damage and great updates comms. Have already recommended to others."
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Regina L
Repeat Customer7/17/2025
"We have moved several times in the past and always used U-Hauls trucks and U- Boxes successfully. U- Haul always delivered as promised and we can highly recommend their services."
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William V
Repeat Customer7/16/2025
"Wonderful experience. Will use U-boxes again."
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Nancy B
Repeat Customer7/16/2025
"Excellent experience except you cant follow the location on your U-Boxes when they are en route to the final location. Otherwise nothing was broken, and gal that delivered the U-Boxes was excellent. Also Christine ? in Customer Service was excellent as was the scheduling team in Denver."
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Kiara S
Repeat Customer7/16/2025
"No major complaints! There was a bit of a delay in picking up the loaded U-box, but communication was good overall I suggest having a bit of buffer around when the box can be picked up"
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Mici O
Repeat Customer7/16/2025
"Everything was great, maybe update morning of delivery for arrival time for drop off, but overall the experience was great and cheaper than PODS. I would definitely use it again."
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Krista B
Repeat Customer7/16/2025
"This was my first time using the UBox product and it was a positive experience. The boxes arrived on time, the loaders were professional and friendly, the boxes were secure, and nothing was damaged during transport. I would use U Box again!"
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Jacob K
Repeat Customer7/16/2025
"Another amazing experience with U-Haul and U boxes.Highly recommend.Service at call center, Yuba City California and Houston area were all fantastic!"
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Anita F
Repeat Customer7/16/2025
"Very pleased with my experience with the UBox Everything was delivered on time and staff was extremely pleasant. Would highly recommend"
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Simon R
Repeat Customer7/16/2025
"The scheduling rep was nice and the U-Box delivery rep Kaitlyn was amazing! In fact, I asked her if she could work out being the one to pickup our boxes."
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Leah D
Repeat Customer7/15/2025
"best uhaul service ever! The driver for the U-boxes, Emily, was the best. She was so helpful and amazing to work with! Please share kudos with her."
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Daniela C
Repeat Customer7/15/2025
"Great service, prompt delivery and great communication!"
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Valentino S
Repeat Customer7/15/2025
"This was far better than other big box companies out there. The tutorials were great and we did not experience any issues on initial delivery or final delivery. I will recommend -boxes to my military friends who have to do a PPM move for their household goods in the near future! Richard was AWESOME!"
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Micayla W
Repeat Customer7/15/2025
"This made my move cross country 1000x easier. Everything arrived perfectly and early!! Thank you so much. All of the customer service reps that called were kind and helpful."
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Prithish Mathew M
Repeat Customer7/14/2025
"This is my 2nd time using Ubox for a cross country move and the experience seems to be getting better each time. The communication was prompt and I was given proper heads-up for everything. There were no surprises. This along with the labor from Movinghelp made it a very seamless experience."
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Jorge B
Repeat Customer7/14/2025
"Staff was very friendly, helpful, and professional. They were expedient to help me get in and out quickly, every time I came in to pick up or drop off one of my 9 U-boxes. I could not have been more pleased."
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Matthew David T
Repeat Customer7/14/2025
"My experience using U-Haul containers was simply and easy. All of my household goods arrived on-timeas promised and in good order.I would definitely recommend using U-Haul containers, and U-haul shipping and storage to others. Thank you!"
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Bob L
Repeat Customer7/13/2025
"Great service. On time and placed container in great place."
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Charles W
Repeat Customer7/13/2025
"Process went very well. On time, good communication and everything arrived perfectly. Much easier and less expensive option than shipping or hiring a mover."
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Jackie S
Repeat Customer7/12/2025
"Everything from delivering the Uboxes, to loading them, shipping them and picking them up went well. Uhaul was always in communication for each step of the process. Everyone I spoke with were professional, friendly and informative."
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Conner S
Repeat Customer7/12/2025
"Overall great experience. Uhaul was great, the movers in Lewisville were terrible, the movers in Florida were exceptional. Would use ubox again, be mindful of the forklift drivers penetrated our ubox but thankfully didnt damage anything."
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Brandon N
Repeat Customer7/12/2025
"The whole experience was great. Very helpful customer service on the phone, answered all my questions and set me up for success. Delivery drivers were great and got the box placed perfectly."
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Jane P
Repeat Customer7/12/2025
"I have moved many times in my life both long and short distances. This was the easiest and most convenient way to move with very little stress. The communication was great on both ends. I highly recommend U-haul u-boxes for your next move."
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Susan W
Repeat Customer7/11/2025
"I am so happy with my UBox experience! This was the ideal alternative to pulling a trailer halfway across the country. Everything arrived just as I had packed it. Along with the great customer service, I cannot say enough positive things about my experience. 5 stars!"
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Jay S
Repeat Customer7/11/2025
"The moving companies that loaded and unloaded the Uboxes were wonderful. The best thing was we didnt have to drive a U-haul truck across the country."
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Thomas P
Repeat Customer7/11/2025
"Great service. Staff managed a late delivery change on a Sunday. The delivery drivers were friendly, informative, and good at maneuvering the containers in difficult spots."
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Keyton G
Repeat Customer7/11/2025
"despite a number of obstacles that werent their fault the staff at this location bent over backwards to make sure that my u-boxes were delivered and recovered in a timely manner. I hope we dont move again soon, but if we do I wont hesitate to use u-boxes again."
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Margaret C
Repeat Customer7/10/2025
"It would be helpful if U-Haul would let customers know that they need 24 hour notice to retrieve a U-box.Thankfully the staff at this location in Grand Junction were very accommodating and got my box for me same day."
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Michael K
Repeat Customer7/10/2025
"The communication and logistics from U-Haul was amazing! ImGrateful to you for the seamless move. The Ubox is great. Everyone I dealt with from beginning to the end of this moving process was incredible. Im impressed and I dont get impressed often. Bravo to U-Haul, job well done. Thank you!"
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Tamara M
Repeat Customer7/10/2025
"Staff were professional, friendly, and accommodating when I needed to access my Ubox."
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Kevin J
Repeat Customer7/9/2025
"I had a great experience with my U Boxes. Everything arrived in perfect condition, exactly as Id left it. Every U-Haul employee I interacted with was friendly and helpful."
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Susan F
Repeat Customer7/9/2025
"Very impressive group of women working for U-Haul both in Omaha, NE and in The Dalles, OR. Extremely professional, responsive and dedicated. Got my box delivered a week earlier than expected."
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Kris C
Repeat Customer7/9/2025
"Kimi was great getting the pods delivered and placed in a difficult driveway. Outstanding customer service!!!"
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Reema S
Repeat Customer7/9/2025
"U-box delivery driver in Augusta, Salome, was very friendly and helpful, great service."
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John R
Repeat Customer7/9/2025
"The experience was great starting with the original delivery, transport and delivery at our destination. Everyone on the phone was incredibly helpful. Would definitely use U Haul again!"
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Gwen M
Repeat Customer7/8/2025
"Couldnt have asked for better more professional helpful and informative service. I shipped a pod from Florida to Utah and there was absolutely no issues. Everything went fabulous. Thank you UHaul for a GREAT JOB"
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Sungkyun A
Repeat Customer7/8/2025
"My guaranted arrival day was 72 but arrived 75 actually. Arrival time was delayed as well. On the day, the given time slot was 8:3010:30 but arrived nearly at noon. But they adjusted pick up date for empty boxes from 710 to 78 upon my request. I appreciate it."
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Justin A
Repeat Customer7/7/2025
"I was skeptical about using UBOX verse PODS but I have to say that everything went smooth and all my items came to my new house undamaged!"
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Alice H
Repeat Customer7/7/2025
"The driver both to deliver and remove we terrific! The box seemed to be beaten up, probably at the storage facility? Everything was in good condition! Very professional! Will definitely use again!!! Thank you"
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Ralph S
Repeat Customer7/7/2025
"While we had enough room we had cleared out quite a bit of stuff to storage. If we hadnt we would have needed 4 or 5 more pods... great staff, friendly and a great experience overall!"
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Janee H
Repeat Customer7/7/2025
"EXCELLENT staff at this location AND very helpful. We rented a U-Box in Idaho in February, it was shipped right away after we were ready for it to come to Alaska. Would highly recommend renting a U-Box."
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Lisa C
Repeat Customer7/7/2025
"This experience with using UHauls UBox service has been great. From Cleveland OH to Kansas City MO each hub was professional and courteous. I highly recommend this UBox service to others . Thank you!"
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Dan F
Repeat Customer7/6/2025
"Our experience was awesome renting the U-Box containers. They were delivered on time and went across a few states and were stored safely. I got a call and they delivered on time with everything arriving in great condition. I highly recommend them!"
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Breanna C
Repeat Customer7/6/2025
"Everything from start to finish was stress free with U-Haul. The metal boxes are worth the upgrade. Thank you U-Haul Team!"
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Shanin P
Repeat Customer7/5/2025
"Great experience better than the professional movers weve had. We would do it again, easy peasy. We were very happy with our U-box experience. Our driver in NC for drop off and pickup of the empties was so very nice."
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Carl B
Repeat Customer7/5/2025
"This is the second time in six months I used Uhaul Boxes. Everything you said would happen, did. Both times they were the smoothest business transactions, with a large company, that I have had in years Thank you."
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Patrick B
Repeat Customer7/4/2025
"Lots of good communication regarding the U-Box. The movers I booked through U-Haul never showed up, I did get a refund for them."
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Rob W
Repeat Customer7/4/2025
"Excellent service and experience. U-box came a few days earlier than expected and they quickly delivered that day. Very pleased with everything!"
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Lloyretta V
Repeat Customer7/3/2025
"Virginia and Alexis were excellent. They were very knowledgeable about pick up amd drop off. Highly recommend uboxes for moving needs."
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Esmirna S
Repeat Customer7/3/2025
"From beginning to end, my whole experience with U-Box was amazing! Ive been sharing my experience with all my family and friends. Thank you and keep up the good work!"
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David F
Repeat Customer7/2/2025
"Kim the manager is friendly and very helpful. She helped ensure the boxes were ready for pick up. I will definitely recommend the use of the Ubox if youre moving or just need temporary storage."
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Katherine S
Repeat Customer7/2/2025
"Rocio, the driver who dropped off and picked up our U-Box, was so kind, friendly, and punctual! She made the moving experience a little less hectic and were very appreciative of her for that."
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Ashley H
Repeat Customer7/1/2025
"Everything was great! The only thing I would have liked is to be contacted before the box was picked up at the location I was moving out of."
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John B
Repeat Customer6/29/2025
"Delivery and pick up drivers on both ends were super friendly and customer service oriented. Box was clean and ready to load. Number of pads was perfect. Telephone conversations were equally as excellent and customer service was obviously a top priority for the agents with whom I spoke."
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