Verified U-Box® Customer Reviews

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See What People Are Saying About U-Box®

  • Heidi H
    Repeat Customer

    10/19/2025

    "Great experience here in Charlotte! Not so great with the initial UBox experience at the starting point in Missouri."

    1 U-Box Container - Home Delivery
    Charlotte, NC

  • Ashley D
    Repeat Customer

    10/19/2025

    "I will recommend U-haul and their U-boxes to everyone. It was a seemless way to move across the country."

    1 U-Box Container - Self Delivery
    Toledo, OH

  • Kathleen P
    Repeat Customer

    10/19/2025

    "I would definitely use U Box containers again for another move!! Very easy process and kept informed throughout the process of the shipment and delivery. Very nice staff at both locations."

    1 U-Box Container - Home Delivery
    Clermont, FL

  • Devin M
    Repeat Customer

    10/18/2025

    "This was my first Ubox experience and it will certainly not be my last. Everything about our move was easy and stress-free. All of our stuff arrived early and damage-free. The only thing we had was too many moving blankets and had to take some back to the uhaul before we had them shipped."

    6 U-Box Containers -
    Oak Harbor, WA to Millington, TN

  • Myron B
    Repeat Customer

    10/15/2025

    "Customer Service throughout was fantastic! On time delivery and pickup were great! Items all safe. Thank you again."

    4 U-Box Containers - Home Delivery
    Land O' Lakes, FL

  • Lucas I
    Repeat Customer

    10/14/2025

    "I loved how many blankets came in my pods to help keep my stuff safe."

    3 U-Box Containers - Home Delivery
    Salt Lake City, UT

  • Robert M
    Repeat Customer

    10/13/2025

    "Excellent cross country move experience. Only a small hiccup when picking up containers but all corrected in half an hour. Nothing broken even with minimal use of pads while packing ."

    2 U-Box Containers - Self Delivery
    Murrieta, CA

  • Jon O
    Repeat Customer

    10/13/2025

    "Too many furniture pads. Excellent, new UBox containers. Great commucation. Excellent skill with all the equipment."

    6 U-Box Containers - Home Delivery
    Yakima, WA to Benton City, WA

  • Stephen R
    Repeat Customer

    10/13/2025

    "Scheduling to access my Ubox after it arrived was more challenging than it could have been. Id often be put on hold for long periods of time and a couple of times they forgot to pull it out for me, so Id have to wait a half an hour or more to access it."

    1 U-Box Container - Loaded at U-Haul
    Medford, OR

  • Paul K
    Repeat Customer

    10/12/2025

    "Shipped items from California to NJ. Smooth process, communication was excellent thru out the delivery."

    1 U-Box Container - Loaded at U-Haul
    Panorama City, CA

  • Beverley T
    Repeat Customer

    10/9/2025

    "Thanks for the opportunity to access the box after pick up and before shipping - that was helpful."

    1 U-Box Container - Home Delivery
    Tucson, AZ

  • Nick M
    Repeat Customer

    10/7/2025

    "Everything was great! Only complaint was the marketing it was difficult to find out that ubox was even an option. Thanks for making my move less stressful."

    1 U-Box Container - Self Delivery
    Durham, NC

  • Charlene W
    Repeat Customer

    10/5/2025

    "The team that dropped and picked up the boxes were great. They took time and worked with us to get them set up perfectly."

    4 U-Box Containers - Home Delivery
    Knoxville, TN

  • Tracey F
    Repeat Customer

    10/5/2025

    "Very easy experience as usual. They were able to store the box closer to us as well."

    1 U-Box Container - Home Delivery
    Placentia, CA

  • Marisa G
    Repeat Customer

    10/4/2025

    "This is my third time using u boxes for a move. Its been great every time!"

    3 U-Box Containers - Home Delivery
    Jacksonville, FL

  • Roy R
    Repeat Customer

    10/4/2025

    "Great experience, driver was very polite. She even waited a few minutes for me to unload the container, which helped us out."

    1 U-Box Container - Home Delivery
    Sparks, NV to Reno, NV

  • Barbara B
    Repeat Customer

    10/2/2025

    "Everyone I dealt with at both ends of my move were excellent. Very caring and knowledgeable. Ive already Ubox to a neighbor!"

    1 U-Box Container - Self Delivery
    Chicago, IL

  • Julie O
    Repeat Customer

    10/1/2025

    "The Boxes were delivered to the Menomonee Falls location on time and placed in the appropriate area. The deliver gal was very helpful and friendly."

    2 U-Box Containers - Home Delivery
    Wauwatosa, WI to Milwaukee, WI

  • Annemarie E
    Repeat Customer

    10/1/2025

    "I will absolutely be recommending this method of moving stuff. It was convenient, appropriately priced, has the benefit of auto-storage as needed while you are figuring out exactly where you are going to go and everyone - especially the delivery and pick up folk were great! Thank you!"

    1 U-Box Container - Home Delivery
    Lake Forest, CA to Placentia, CA

  • Colleen C
    Repeat Customer

    10/1/2025

    "This is the second U-box Ive used this month and the first one was metal. This second one was made of wood and covered with a waterproof Velcro cover. There was wood shavings all over my stuff when it arrived."

    1 U-Box Container - Loaded at U-Haul
    Naugatuck, CT

  • Paul C
    Repeat Customer

    9/29/2025

    "Everyone throughout the process was very helpful. Container delivered as promised."

    1 U-Box Container - Home Delivery
    Pittsburgh, PA

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