Verified U-Box® Customer Reviews
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Laura D
Repeat Customer9/20/2025
"delivered 3 hours earlier than planned - thank you! Very satisfied with the service at both ends."
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William S
Repeat Customer9/19/2025
"U-Haul has always been great to work with. Two suggestions; one would be to have an option for not needing the furniture pads as they do take up space in the containers when not needed. The second would be having a storage location on the south side of Las Vegas..Thanks U-Haul!"
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Nicholas K
Repeat Customer9/19/2025
"The staff and managers at Edsall Road were all very nice and helpful! My items arrived safe and sound and everyone at the receiving location was awesome too!"
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Tracy E
Repeat Customer9/19/2025
"It was so easy to schedule the delivery of our U-Boxes. The staff at the Oregon City location are wonderful and very easy to work with. They had the boxes out and ready for us to load, safely stored them for us, and dropped them off exactly when they said they would."
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Michael J
Repeat Customer9/19/2025
"This move was booked online with no communication with the brick-and-mortar location.The actual loading and unloading of our possessions was quick and seamless.Riche Moving and Hauling Professional Services delivered our UB a week earlier than quoted by U-Haul. Kudos to them!!"
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Elizabeth D
Repeat Customer9/17/2025
"It was my first time using ubox. Very pleased with the whole overall experience!!"
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Gail S
Repeat Customer9/16/2025
"Everyone was so kind and accommodating! They called to confirm everything and were proactive in helping us find a time to drop our pod at the house for our final unloading step. Great service, all around!"
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Victorie H
Repeat Customer9/16/2025
"Pick up date different than I thought for empty containers. Not a problem but seemed like internal communication issues. Drivers were outstanding. Skilled and friendly."
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Donald F
Repeat Customer9/16/2025
"First time using the Ubox,from the beginning to the end the experience was great , best value on the market, I chose to load at the Uhaul location, and use my vehicle to transport the boxes from the Uhaul drop off location to my house and storage location"
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Shannon C
Repeat Customer9/12/2025
"I enjoyed moving with UHaul pods. I will recommend it and use it again."
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Paula S
Repeat Customer9/11/2025
"First time I have used the containers instead of a truck for moving my household goods. I appreciate the guidance provided by the website and your staff. I do not have any suggestions for improvement at this time as the whole process went very well. Thank you!"
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Matthew D
Repeat Customer9/11/2025
"Excellent communication! I appreciated the calls from on-shore staff that were clear and concise. The container was better than I expected and the shipping was quicker than planned. Thank you."
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Stephanie M
Repeat Customer9/11/2025
"I moved from Tx to Ca everything went as planned u-haul moving help was great, deliveries were communicated great with no issues"
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Linda H
Repeat Customer9/10/2025
"From Tennessee to Wisconsin, it was a great experience! I have, and will continue to recommend Uhaul. Especially the Uboxes, best relocation the I have ever had. Thank you so much for providing this service! And the price was great!Thank you Liz and Samantha!"
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Jason K
Repeat Customer9/9/2025
"Good experience. I would recommend U-Box to other people."
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Zihui W
Repeat Customer9/8/2025
"The service was excellent. The U-Box even arrived five days earlier than expected. The communication with the customer service rep was also very smooth."
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Wolfgang M
Repeat Customer9/7/2025
"Fantastic experience. The staff was extremely helpful and friendly, and the U-boxes were delivered and picked up timely. Nothing shifted inside, and no damage whatsoever. Would definitely chose the U-Boxes again for a next move."
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Ryan C
Repeat Customer9/6/2025
"amazing experience. The container guy at the New Haven Site was fantastic."
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Laura S
Repeat Customer9/6/2025
"Great experience both on the phone when I called to confirm when the UBox would be there, as well as in person. Staff was super helpful and friendly. They made the whole process so easy and convenient."
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Luis R
Repeat Customer9/6/2025
"U-Haul UBoxes are the way to go! Way more economical than any other container service. Excellent experience from start to finish."
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Christopher M
Repeat Customer9/2/2025
"The whole experience was outstanding. The staff that phoneed me to confrm direction of the door on the pod and which side of driveway. These details matter when moving."
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