Verified U-Box Customer Reviews

Overall I was really impressed with my u-box experience. I will definitely use it again.

The whole team was great. NO issues. Uboxes arrived earlier than expected. Very Happy and would use again. Thank you.

The delivery and pick up of the U boxes from one end of our move to the other was excellent. They were very flexible to our needs.

The most excellent experience using U-Haul Ubox for my move!

I would rent a uhal box again for the price and time frame its a Good idea .

Moving from Pittsburgh to Bentonville, Arkansas.. the whole UBox process was outstanding. Boxes were delivered to both locations exactly at the times they were scheduled. Employees, contractors were all friendly and professional. I would recommend the UBox program to my friends and family.

Staff was excellent - placed the box exactly where I needed it. Very accommodating. Grand Ave Wausau team is the BEST!!

Great experience all around. I was a little nervous sending off a large box full of things. But all was well! Thank you,

There were plenty of blanks...I actually had to put some in my car because the pod was filled completely. They were very accommodating with my schedule and when I needed the pod delivered.

Everything went smoothly. My items arrived on time and perfect condition. All of the employees were extremely helpful and courteous. I will definitely recommend U-Haul to anyone moving especially if its long distance.

All went well with the rental and packing up procedures. The pickup went well. And tge return of the box was good. I would recommend U Haul U Boxes for moving from one state to another.

Only trouble was the contractor who delivered the boxes to waupun never texted us and we waited an hour. Finally went next and found them

My experience using Uhaul uboxes was excellent!!

I am very happy with my experience with UHaul. From the people that loaded my goods to the person that delivered my containers to my new address - everyone I dealt with were very polite and professional. Customer Service was able to answer my questions and helpful. I would use UHaul again.

Ash helped me with my U-Haul U-Box move-in. He was very nice, friendly, and helpful. He explained everything clearly and made the move easy for me. Great service and a good experience!

Very few companies exceed my expectations and U-Haul box did. Thank you so much.

I think the one thing that would help would be to have smaller windows for delivery and pick-up, instead of a wide open 9-5:00. But I am very pleased with your service. I was surprised, to be honest, that everything happened on the timeline promised.

The Uhaul box was packed professionally. I will definitely recommend using the uhaul kitchen packing kit as well

Phenomenal service and follow-up. Professional and courteous. Great price and the U Box was a great alternative toa truck. Would highly recommend!

These guys went out of thier way to make my move successful. The customer service was great. The pricing couldnt have been better and everything was delivered to Port Charlotte on time. Uhaul has it it out of the park with thier U Box service.

We had a great experience with U-Haul. U-boxes were delivered on time made it to Las Vegas in great condition. Would definitely use again. We also rented a truck to move contents to containers in our driveway.

First time using U-box and it was a great experience. From the loading to the transportation to the offloading. All teams were helpful and great to work with! My items were protected accordingly and arrived in great conditions. If I move again, I would definitely use them again!

U-Haul is the best moving pod company out there. The customer service alone is top notch. Thank you for making our move so easy!

Everyone has been very friendly and helpful. Your delivery driver, Alyssa, was fantastic! Obviously knew what she was doing, and deliveredpicked up my UBoxes easily.

I was pleasantly surprised by how great the experience was. Everyone was friendly and happy I choose UBOX.

My overall experience was GREAT. I would recommend U-Haul they are much better to work with than the POD I also used. Skip the POD and go with U-Haul containers. My POD was over a week late and my U-Haul I was able to get 1 day early.

Dont know if our things arrived safely as they were just picked up this morning. Niesha brought the pods, Michelle picked them up. Both very nice and friendly young ladies. Our movers were terrific!!!! Very good experience on this first leg of our cross country move so far.

This was my first time using U-Box and it was an excellent experience. On time and easy. The staff in Panorama, CA was incredibly friendly and helpful. Would absolutely use it again. We were moving an apartment from Chicago to Los Angeles

The process was easy, seamless and could track container anytime. I would recommend using UHaul UBox if you want save some money

Really great experience. The containers arrived and departed perfectly. The people at the storage site could not have been nicer and more accommodating. A 10 out of 10. Thank you for everything!!!

I was very impressed with the people who delivered the pod and picked up the pod both in Bellevue, KY and Capitola, CA. They were so efficient. I also had good experiences talking with the local office in both locations.

This is the third time I have used Ubox to move. It is the most economical way to move across country or within the state. The service is excellent, UHaul keeps you informed at every step. The process is easy and painless. I will always use UBox to move.

We moved from Florida to Texas and the U-Box was the perfect size. It arrived earlier than expected. We had access to the box the next morning. It was the cheapest and most convenient. This was an excellent price and everything was great from start to finish. I recommend this the U-Box for any move.

U-haul boxes are the way to go! Excellent service all the way around! Big boxes can put more than you think in one of those containers. Clean!!!!

The entire Ubox experience was the only thing about moving that wasnt stressful. Thank you!

I went from Michigan to Oregon with the Ubox and it ran like clockwork. I was notified every step of the way and I would use them again.

Everything was wonderful - excellent customer service. The pod was picked up late, but it didnt inconvenience us and we were understanding the weather affected things quite a bit! Each staff member who called was kind and courteous and the process was very smooth and easy.

I appreciated all the communication from U-Haul before, during and after the delivery. I would highly recommend a U-Box move based on my great experience with U-Haul.

Great move-in into our new apt in Bronxville. Our U-Haul U-Box arrived on time and safely from Utah. The New York movers Uplifting Movers were terrific, fast, kind and careful with our U-box delivery. Id recommend both U-Haul and their local partner, Uplifting Movers.

The entire experience from start to finish was easy and low stress. I was notified every step of the way and the delivery and pickup drivers were on time and efficient. Would recommend for anyone who is doing a interstate move and wants to avoid the hassle of a big corporate mover.

This service was great! No improvements I could make. The only reason I said no to the recommend the correct number of containers was because I didnt ask how many to use, I just guessed myself.

Our whole experience with U-boxes was wonderful. They made it painless as far as moving our items to our new home 8 states away. Would definitely recommend UHaul U-boxes for moving. They are also one of the cheaper moving venues.

I would highly recommend UHaul boxes. Moving from Nh to FL made all easier. UHaul was very professional. We were informed of progress during the entire move.

Im very happy with my service with uhaul boxes. From start to finish it was amazing. Thank you so very much..

Extremely happy with our experience with the U-haul containers. Only issue was that one containers latch was not working properly and took a little effort to get the unit secured with a lock.

I will never consider moving long distance any other way. I also hired help to load and unload at my new place. Service throughout was excellent. Communication was excellent.Updates were on point.Highly recommend full service if you can. Thank you ALL so much!

TJ, Kira, Crystal and Alvin went above and beyond scheduling my Ubox container inout of the warehouse 5 times so I could empty it. They are great.

The men who dropped off and picked up the containers could not have more helpful, friendly and professional. WELL DONE and thank you!

Great service, excellent experience with UHaul. I had one pod delivered from North Carolina to Wisconsin. It arrived on time and safely, everything inside was exactly as I had packed it.

West coast pick up went without any problems. Always something with the end of it. South Carolina has had issues in their delivery twice!

I was so pleased with my service. My items were shipped. 2800. Miles in perfect condition and half the price of a leading competitor.

Great on-time delivery. Skilled driver.

This has been a fantastic experience using U-Haul Uboxes. Also I can not say enough good things about the staff in Sturgeon Bay, WI. Daniel is a great person please take care of him.Jim

The driver flexed her schedule to drop off and pick up the containers on the same day. Everything arrived safely with no damage. Simply Awesome.

This whole experience was great from start to finish. The employees and customer service were helpful and on time. The box arrived at each destination as scheduled and even when we had to make adjustments it was quick and easy. U-Haul provided excellent communication throughout the entire process.

I am an extremely happy customer. Uhaul did an excellent job in getting my goods delivered in a timely fashion. Savannah runs an excellent branch that is customer focused.

To just talk directly to customer about the right size you need. Mine wasnt enough and we were hustling to have another one delivered. Had to rent a Penske truck for 1700.00 on top of my bill from uhaul. Oh well. Love and learn.

Everything went perfectly. This is the second time I have used U-Boxes and Im really satisfied with the experience.

I was in need to settle a Ubox mix up initiated months ago. Ive been trying to fix, yet its done, finally!. The new staff onboard corrected with a smile and dabs in 2 days! What an AWESOME Southside team! Thank you Shannon and David.

Excellent system. Very happy with utilizing two Uboxes to Transport Housebold goods 1500 miles.

Fast delivery and great experience from customer service to delivering team. Thank you!

Best customer service Ive encountered in a long time.My boxes arrived right on schedule , both drop offs and pick ups.I am impressed.

This is the second time Ive used the UBox. Very convenient. Loved it

The manager Andre on west 34th street and Mangum was very helpful and insightful. Because of him I will recommend U- Boxes to friends and family.

My total experience with U-Haul from a truck rental to a cube rental was excellent. The staff was knowledgeable and friendly.

I have really been impressed by UHaul this year in my use of the Uboxes. Service, communication, and overall helpfulness of all your associates has been outstanding. Its rare to see that anymore in any retail operation so I say bravo and thank you very much.

Mix up with the container pick up but the staff was great in taking care of the issue with no problems

Fantastic, I will surely recommend you box for other people that I know. It was the most economical and most friendly and user friendly service ever. Nothing came to us broken her damage.. great teamwork. Excellent communication

The service at the Hollister location in Santa Barbara as well as at the destination in Seattle was exceptional. Staff on both ends were friendly and extremely helpful. I would definitely rent a U-Box again if needed. Thank you U-Haul!!!

The lady drivers who dropped off and picked up the containers were absolutely phenomenal! The containers worked perfectly for my situation. Thanks to everyone. Art

Great move. UBox was great. Could not be happier with the service.

The Staff, Carrie Jay in Sault St Marie, Michigan went above and beyond to help me with my 6 UBoxes. Professional, courteous and helpful all the way around. Will definitely use them in the future.

I opted to load my U-Boxes onsite, and this was a great location to do that. The boxes were accessible on the day that I scheduled it for and there was lots of room to work. Thanks!

Give the option to have ubox arrive faster.

Love the convenience of the boxes, Dislike the local logistics teams

My long distance unbox experience from start to finish was great! Everyone I interacted with was extremely polite and professional. I would rate my experience a 10 out of 10.

Glad I switched over to you guys. I was about to shipped my HHG from PODS. You are way more affordablecheaper than them. Thank you my HHG arrived safely and on time.

I had a great experience. I would particularly like to thank Tanner the driver who brought our containers, moved them, and picked them up. He is professional and friendly and U-Haul is lucky to have him in their organization.

No suggestions - my experience was great: easy booking, good communication, helpful friendly team members at all stages including the drop pickup of the box at my property.

Excellent communication all around and everyone was super friendly! Wonderful experience with the Ubox and shipping everything from Michigan to Florida. Thank you! Will be using you again and recommending you for sure!!

Very easy to work with only hiccup was after my box was shipped across the country and unloaded I was still charged for another month of storage in Roseville. They were able to fix the problem promptly

Overall, no issues. Good customer service. Containers arrived on time and were picked up on time. No issues with the shipment

Pick was so smooth and easy! The pods arrived almost a week early and they accommodated early drop off, and the driver was amazing too!

Awesome experience with the U-box! The best way to move long distance.

The staff was exceptionally helpful and flexible with access to and delivery of the three U-Boxes from Arizona. We had a similar positive experience with the staff during the delivery of five U-Boxes from Colorado earlier in the year.

Everything about the U-Box process from delivery to my house to delivery at the destination was excellent.

U-Haul has the b st organized system. My boxes arrived from IN to FL on time and was able to hire two men to unpack the boxes.

The staff was helpful and friendly. The web site is great. Your communication regarding delivery and pickup very helpful.

Everything went great with the exception of furniture pads. They were not included in the container. I called to notify the rental location and they quickly updated my records to ensure we were not charged for missing pads at the other end. Overall, we would highly recommend the process!

we have used U-Haul pods 3 times now and it is amazing. The staff are great. Excellent communication and customer service!! I would highly recommend. Always a smooth experience - Thank you

Personnel at Burlington were great, especially the manager and employees in the warehouse. I had five boxes to pick up on three separate trips and never spent more than 15 minutes waiting.Even in the pouring rain I would definitely use U-box again.

We are very pleased with the entire process with our UHaul box rental. Great staff and communication throughout the process. We will be repeat customers!

Unboxed was the best decision for my cross country move. From the delivery of the boxes to pack in Tempe all the way to the delivery of those boxes to Florida. Great pricing, service, and care.

Top to bottom, my experience was excellent. From great communication surrounding pickups and drop offs, to friendly service, to quality of container, and most of all, price, I couldnt be more pleased with my experience.

We were so thankful for how kind everyone was whom we talked to or interacted with throughout. Ive recommended the uboxes to so many people now. In a super stressful time of the loss of a parent the respectful, kind, and spot on service was huge for us. Thank you so much.

We were exceptionally pleased with how well our move with the U-Box went from the very start to the finish.

This was a great experience with U-Haul pods

The driver who delivered and picked up the U-HAUL boxes was excellent at her job. Also the staff from the sparkleberry office were great help when I needed it. Would highly recommend them.

They called to make sure I was expecting the container at the appropriate time. Good service.

I am so happy with the team in Kalamazoo who were so helpful as I emptied my ubox over a number of days. My experience with the whole ubox transport system was excellent and I highly recommend it. Interacting with the app and the phone support was also excellent.

Awesome people who dropped off and picked up our pods. Very friendly and fast. They reminded me to about scheduling and check text msgs and answering the phone. One greatly appreciate UHaul!

This has been the easiest move I have ever done! I will not only use the UBoxes again, but I will highly recommend them to my network of family and friends.

This was a fantastic experience. Everyone was very friendly. They all knew what they were doing. Customer service was easy to contact. I would highly recommend u-box for moving furniture across country.

Working with U-Haul was very easy. The customer service staff was exceptional. Box arrived and was delivered on time by friendly and competent staff members. Im very, very happy I selected U-Haul for my move.

The thing that kinda upset us was the person that delivered my Ubox to my home was very rude. She was not kind. She acted as if we were inconviencing her. Besides her, every step in the process was great Thank you

This is the second using Uboxes and both times Ive had a great experience. One thing I will say is I prefer the newer more metal Uboxes then seem much more sturdy and weather resistant.

Great experience here in Charlotte! Not so great with the initial UBox experience at the starting point in Missouri.

I will recommend U-haul and their U-boxes to everyone. It was a seemless way to move across the country.

I would definitely use U Box containers again for another move!! Very easy process and kept informed throughout the process of the shipment and delivery. Very nice staff at both locations.

This was my first Ubox experience and it will certainly not be my last. Everything about our move was easy and stress-free. All of our stuff arrived early and damage-free. The only thing we had was too many moving blankets and had to take some back to the uhaul before we had them shipped.

Trace and T were stellar!! Delivery of my pod in Louisiana couldve been difficult due to the road and driveway but those two were absolute pros!!! Friendly, professional and super efficient. They made it look easy. And they did the same for pickup!!!

Everyone we interacted with customer service, drivers were AMAZING! The process was simple and we were able to easily access our box once we reached our destination! We have tried other container companies for moving, and Ubox by far exceeded other companies.

U box was a great way to move and the movers I hired through U-Haul did a great job packing my furniture. Very efficient and economical way to move

Everybody from Uhaul including Salem and Eugene were very nice, accommodating and super friendly and helpful They made my Move so easy and stress-free everybody that helped me was so wonderful! I would recommend a UBOX to anybody that I know. Thank you for being such a wonderful company.

Customer Service throughout was fantastic! On time delivery and pickup were great! Items all safe. Thank you again.

The UBoxes were a great way to move halfway across the country, and Uhaul was very helpful. They delivered early and picked them up on time as well.

I loved how many blankets came in my pods to help keep my stuff safe.

Service at my moving end point was fantastic! They were super friendly and helpful. And best of all, were able to deliver my box a few days early. Thank you!

It did take longer for my household goods to arrive, but the customer service was amazing from the beginning to the delivery. Great experience overall.

Excellent cross country move experience. Only a small hiccup when picking up containers but all corrected in half an hour. Nothing broken even with minimal use of pads while packing .

Nothing I can see to improve. Great service all around. I had great service at the 25086 Jefferson Ave in Murrieta where my UBox had arrived. Staff were very friendly and very helpful. I would highly recommend using UHaul for your shipping needs

Too many furniture pads. Excellent, new UBox containers. Great commucation. Excellent skill with all the equipment.

Scheduling to access my Ubox after it arrived was more challenging than it could have been. Id often be put on hold for long periods of time and a couple of times they forgot to pull it out for me, so Id have to wait a half an hour or more to access it.

Great customer service by the manager. However , we needed more u boxes than what we initially got. Overall the experience was positive and I would use u boxes again.

Great service all around. From scheduling my box, storage, moving and delivery, I am more than pleased with the service and the costs

Shipped items from California to NJ. Smooth process, communication was excellent thru out the delivery.

I appreciated that given the distances involved I could do it all by phone. I thoughts the units were coming from the Dalles then was told Tori cities then I believe Spokane and this is from Yakima. It worked out well. The units arrived 13 days earlier than scheduled which worked outWell fir us

From beginning to end all U-Haul employees I worked with were very professional, patient and knowledgeable. I would most highly recommend using U-Haul U-Boxes for a move.

We had a great experience with the uboxes. The Delivery and pickup was a breeze. The truck drivers were nice and very professional.

The entire experience with U Haul was seamless. Everyone was kind and competent and the delivery and pickup of the boxes were timely. U Haul made our move much less stressful.Thank you!

Thanks for the opportunity to access the box after pick up and before shipping - that was helpful.

I love the fact that I was given options when I decided to use U-Haul, personally I never knew about the UBox total game changer! Thanks and a special thanks to Sherri and the lady that actually did my contract forgot her name but she was a 1010

The service was exceptionally. It was easy to adjust an extra day for loading and to also have an extra day at the end for unloading. I would recommend U-Haul and the u-boxes to others when moving.

Everything was great! Only complaint was the marketing it was difficult to find out that ubox was even an option. Thanks for making my move less stressful.

Very reliable service. Phone agents were excellent. U-Box delivery and pick-up times were communicated the day before and notification was provided the day of indicating driver was on the way.

Communication provided throughout process was excellent. Phone agents were very competent and helpful. Containers were delivered and picked up on time.

The entire process was flawless and seamless. It was a great move and U-Box made it easy!

Communication provided throughout process was excellent. Phone agents were very competent and helpful. Containers were delivered and picked up on time by friendly drivers.

Bernie was excellent delivered and picked up the box and answered all of our questions .

The team that dropped and picked up the boxes were great. They took time and worked with us to get them set up perfectly.

Very easy experience as usual. They were able to store the box closer to us as well.

First time using a U box, it is and great way to move,

This is my third time using u boxes for a move. Its been great every time!

Great experience, driver was very polite. She even waited a few minutes for me to unload the container, which helped us out.

This is the second time that I have used u haul ubox, and everything turned out great.On time and very friendly thank you.

Everyone I dealt with at both ends of my move were excellent. Very caring and knowledgeable. Ive already Ubox to a neighbor!

The Boxes were delivered to the Menomonee Falls location on time and placed in the appropriate area. The deliver gal was very helpful and friendly.

I will absolutely be recommending this method of moving stuff. It was convenient, appropriately priced, has the benefit of auto-storage as needed while you are figuring out exactly where you are going to go and everyone - especially the delivery and pick up folk were great! Thank you!

This is the second U-box Ive used this month and the first one was metal. This second one was made of wood and covered with a waterproof Velcro cover. There was wood shavings all over my stuff when it arrived.

For a long distance move, this went very smoothly.U-Haul associates that I dealt with were always knowledgeable, friendly and understanding. I would highly recommend using a U Box Container if you dont need to move large pieces of furniture or for a small move.

Everyone throughout the process was very helpful. Container delivered as promised.

I had a seamless and ideal U-Box experience.

We had an excellent experience. Our box was taken to our storage unit, we loaded it returned to u-haul. A few weeks later it was at our local u-haul. We picked it up unloaded it. Everything made it safely. We were so pleased.

Vanessa is absolutely the best. She puts those containers in place like shes moving an empty shoebox! Amazing!

My experience was great. The delivery of all 5 pods and then pick up was so easy and efficient. The women who delivered them was great!

Absolutely excellent service before, during and after U-Box delivery.

Our U-Haul box arrived early which was a huge plus. Everyone we worked with on both sides of the move were helpful and courteous. I highly recommend u-box rentaltransport.

I cannot overemphasize how excellent this company has been to work with! They were super patient with my millions of questions. My u-boxes arrived in great shape nothing broken!! Id recommend these folks 100!

This was an amazing experience. The box are small but it worked great for me.

Timely delivered and emptied - happy with the service.

U-Boxes worked great for our move.

My move with U-Hauls U-Box was exceptionally smooth. The container was surprisingly spacious, the staff were very friendly, and everything arrived unbroken and on schedule. I will almost certainly use them again for future moves.

All was excellent! I would use U-Haul and U-Boxes for future moves and recommend them to all potential movers.

Very helpful!! I was scared to ship so many fragile things cross country but everything was in tact. Thank you

U-Box is by far the best option when it comes to moving and storage. The staff is beyond helpful. Our delivery driver was great too!

Well done. Definitely will use again. All of the people who picked up and delivered the box were first rate.

This was a good experience, the price, punctuality, staff helpfulness and the size of the containers was great.Totally happy I tried your company instead of pods.

My experience using Uhauls Ubox was great. I received helpful advice from the folks at the Lake St Louis location, and everything arrived safely and just as I had packed it in the box when I unloaded the Ubox in Florida.

Ill be using u-box in the future

Everything went perfectly. The only thing I can say is it was a schedule pickup between 8:00 and 5:00 on and the driver didnt show up till after 6. But that was for a pickup after we emptied it. So it did not really affect me.

Every aspect of my experience with uhaul was wonderful. Ash dropped off the container to me in California and was able to explain the process perfectly. My things arrived safe in Massachusetts, everything completely in 1 piece. Will be recommending this service to anyone moving!

delivered 3 hours earlier than planned - thank you! Very satisfied with the service at both ends.

Everyone wonderful, the lady that dropped off the box was wonderful and friendly

Made my move easy. U- boxes arrived on time, were stored in Mobile Al, then shipped on schedule up to my Michigan residence. A great experience.

U-Haul has always been great to work with. Two suggestions; one would be to have an option for not needing the furniture pads as they do take up space in the containers when not needed. The second would be having a storage location on the south side of Las Vegas..Thanks U-Haul!

The staff and managers at Edsall Road were all very nice and helpful! My items arrived safe and sound and everyone at the receiving location was awesome too!

Personable , experienced drivers both at drop off and pick up, and customer service was excellent. We appreciated the flexibility your company offered. We would recommend UBOX to anyone!

It was so easy to schedule the delivery of our U-Boxes. The staff at the Oregon City location are wonderful and very easy to work with. They had the boxes out and ready for us to load, safely stored them for us, and dropped them off exactly when they said they would.

This move was booked online with no communication with the brick-and-mortar location.The actual loading and unloading of our possessions was quick and seamless.Riche Moving and Hauling Professional Services delivered our UB a week earlier than quoted by U-Haul. Kudos to them!!

Second time moving across country with UBoxEvery live call and in store help were always pleasant and helpful with my questions. Uhaul always kept me up to date on delivery and pick up of Uboxes along the way. Recommend highly

I had a great experience with both the pickup and delivery. The drivers were all great and friendly. I will use this service again.

It was my first time using ubox. Very pleased with the whole overall experience!!

Very happy with the service, would have preferred the metal container instead of the wooden one, it was pretty beat up, but everything arrived on-time and undamaged. Excellent drop-off and pickup service at both departure and destination

The entire process of using the U-Haul containers has been excellent. The cost and how to use them was explained properly. Also, every time they were delivered the delivery person was on time and answered any questions I had. Thanks!

The driver who, both delivered and picked up, the UBox was excellent, a great asset to your firm.

Everyone was so kind and accommodating! They called to confirm everything and were proactive in helping us find a time to drop our pod at the house for our final unloading step. Great service, all around!

Pick up date different than I thought for empty containers. Not a problem but seemed like internal communication issues. Drivers were outstanding. Skilled and friendly.

First time using the Ubox,from the beginning to the end the experience was great , best value on the market, I chose to load at the Uhaul location, and use my vehicle to transport the boxes from the Uhaul drop off location to my house and storage location

We had the BEST experience with you guys! Everyone was pleasant, on time and I appreciated all the telephone calls, texts and emails during the containers journey, arrivals and departures. Such a great experience, I give you A

I would highly recommend getting U-Haul pods for moving cross country. Everything arrived safely and on time. The staff was great to work with. Thanks!

I enjoyed moving with UHaul pods. I will recommend it and use it again.

First time I have used the containers instead of a truck for moving my household goods. I appreciate the guidance provided by the website and your staff. I do not have any suggestions for improvement at this time as the whole process went very well. Thank you!

I ordered 3 pods based on the online recommendations. I could have used one more. Still, overall a good experience and much less expensive than other methods I looked at.

Excellent communication! I appreciated the calls from on-shore staff that were clear and concise. The container was better than I expected and the shipping was quicker than planned. Thank you.

I moved from Tx to Ca everything went as planned u-haul moving help was great, deliveries were communicated great with no issues

Excellent Service from both the Sacramento Arden U-Haul and the Moline, Illinois U-Haul. Cant say enough about how well everything was handled. I will be contracting another Ubox in a couple of months. The 24 furniture pads per box was a godsend, I used them all and everything arrived safely!

From Tennessee to Wisconsin, it was a great experience! I have, and will continue to recommend Uhaul. Especially the Uboxes, best relocation the I have ever had. Thank you so much for providing this service! And the price was great!Thank you Liz and Samantha!

Thanks a lot for this service. I was unable to drive due to health issues, hence U-box option was very good for me. The U-box arrived on time and the move was very smooth. Britney and her team did a great job in scheduling pickup and drop off. The customer service team was also very helpful.

Had some issues with availability to deliverpick up container, but everything arrived safely and company delivered when committed, overall very pleased.

Good experience. I would recommend U-Box to other people.

The box arrived at the final location earlier then expected which was great. They were able to drop it sooner. Kyshaun in Jamaica and Becca and Jessica in Ocala were great.

The service was excellent. The U-Box even arrived five days earlier than expected. The communication with the customer service rep was also very smooth.

Fantastic experience. The staff was extremely helpful and friendly, and the U-boxes were delivered and picked up timely. Nothing shifted inside, and no damage whatsoever. Would definitely chose the U-Boxes again for a next move.

This U-Haul place in Lansing is extremely good. They will provide the customer with a live map when U-Box deliverypickup to track the location of their truck. I will highly recommend it to anyone who needs the service.

amazing experience. The container guy at the New Haven Site was fantastic.

Great experience both on the phone when I called to confirm when the UBox would be there, as well as in person. Staff was super helpful and friendly. They made the whole process so easy and convenient.

U-Haul UBoxes are the way to go! Way more economical than any other container service. Excellent experience from start to finish.

Awesome job and thank you for getting the container across the country and not one thing was broken

The delivery driver was fantastic. He was very conscientious, placed the uboxes exactly where they were needed and coordinated pickup extremely well.

My only thought is that I would have liked to get to a person sooner than typing HELP and waiting for them to call back. I would recommend U-Box for anyone that will need a mover soon.

We received our u-box on time. Good job.

Honestly what occurred in my situation was a honest human mistake, however Ms.Kelly and Ms. Taylor was very helpful in resolving the issue and getting my container to me the next day. I will use the services again.

If anything, I got too many furniture pads, but it was better to have too many than too few. Opening and closing the box was a bit tricky; I think I had an older style, but I was very pleased with the experience overall. It was easy and affordable.

Excellent customer service, I was able to get my container delivered ahead of the original schedule.

The whole experience was outstanding. The staff that phoneed me to confrm direction of the door on the pod and which side of driveway. These details matter when moving.

The app and entire experience was fantastic, option to tow your u-box locally or arrange for drop-off and pickup separates U-haul from the competition.

Great experience! Would definitely use a container for a big move again.

I recommend U-Box for its reasonable pricing, fast service, and reliable delivery. Their staff are super friendly. I appreciate both kansas city and germantown, MD staff for their assistance.

I am so happy with my U-Haul experience using U-Box. Highly recommended!

The container was ready and waiting for my arrival at the store location. Great customer service with explicit instructions on how to obtain access, etc.

I had a great experience with the UHaul Box I used. The staff in the store and at the call center was excellent. The process was easy and efficient. I was kept informed every step of the way. It could not have been easier. I will HIGHLY recommend UHaul Box as a moving strategy to anyone.

U-Haul did not move our pods we did. But everyone from the crew in Wilmington, NC on Market St to the crew here in Sanford were wonderful. Adriana at the Wilmington office was exceptional! She helped us so much. Thanks to her and all the crew in both locations! Wonderful experience

Everything from the delivery of the box in Austin, all the way through the retrieval in Denver was wonderful! On time and even early. The reminders were very helpful and every single person I spoke to was kind and professional.

The Leesburg team was very professional, keeping me informed via text and phone throughout the process. AThe New Haven team did a good job, however, they held the U-Box for 5 days after it arrived in New Haven, CT, before transporting it to my home.

I like that U-Box fits in a vehicle parking space, doesnt need high clearance and comes with furniture pads. Scheduling was effective, flexible. The only thing I would change is to not call customers before 8AM, when they are sleeping.

We were very happy with our U-box experience. It was nice to load and unload at our convenience. Matthew in Bristol was a sweet guy delivering and picking up our boxes. Have already recommended U-Haul to a friend. Thanks for making our out-of-state move stress free and easy.

This U-box worked exactly as anticipated. I just used it to store my garage items while my floors were being refinished and the walls painted. So The box only stayed in my driveway. Great service. Pick up and removal exactly on time.

Overall in Chicago and Burbank our U-Haul Box experience was excellent... a great value when it comes to moving expenses!

From start to finish, the process went very smoothly and we received our items on time and in perfect condition. All in all, a great experience and excellent way to move goods across several states.

Fantastic experience with U-Haul the u box. I highly recommend! From scheduling through drop off, pick up, transport to delivery pick up the U-Haul support was top notch!

The woman that was there was great. She did fabulous job. Much better experience than when i first rented the U-box.

U-Box is the way. Delivered on-time 1124. Packed stored for 9 months in Romeoville, IL. Arrived in Glen Burnie, MD. 82625 on time. All contents intact in excellent condition. Service from start to finish was outstanding. I trusted U-Haul with my treasures and they handled it flawlessly.

Very pleased with the whole experience. The U Box was dropped off and picked up when they said it would be and the receiving storage location was able to drop off where and when we needed it. Thank you for great service

We had a great experience overall with U-Haul for our moving pods. The drop-off and pick-up driver was excellent! We will highly recommend the U-Haul pod process! Thank you!

Good service and information. Storing and loading U-Boxes. The move hasnt happened yet.

All good! both women drivers, one who dropped off our boxes in Idaho and the woman who delivered our box to us in Pa, and the gentleman who picked up after we emptied were all excellent! Impressive given our challenging location relative to road coming into our home and driveway. Thank you!

Box drop-off was smooth.

I dont normally write reviews but I have to say U-Haul Box and all the employees I had contact with her excellent. I was skeptical at first but everything went way better than I could have expected. I would 100 recommend a U-Haul Box over a POD or Pack Rat anyday. Very impressed with everything.

The smell inside the box was OVERWHELMING when first delivered to be loaded. I had such a a bad headache and had to take breaks and let it air out. Besides that, the service was incredibly helpful for my move to a new state.

great experience overall - friendly and helpful staff, good arrived on time safely

The container arrived sooner than I expected

Make sure to discern between shipping and accessing containers BEFORE the customer arrives on site. A customer should not have to wait an hour to get access to their containers especially when they scheduled access a week in advance.

We picked up and transported the containers ourself but the services received were very good and courteous. The Fargo manager, Bradley Parks, was excellent, knowledgeable, and provided great customer service. In todays world, you are lucky to have him in Fargo!

Better than expected! Moving from Canada to Houston and everything arrived safely with uBox services

Great experience shipping the ubox from Canada to Florida

I had an amazing experience, and will be using U boxes to move in the future.

Really awesome service. Nichole at the Woodman location was the best! We had a complicated move, 10 u boxes in 4 delivery dates. Then a 1700;mile move , U-Haul did everything onetime and nothing was broken . Fantastic service from start to finish.

Excellent service. I have used Uboxes for moving multiple times and always had good luck with the contents arriving intact and with the movers I hired through U-haul.

Very smooth move. The only negative is, we requested the metal boxes and received the wooden ones. But they worked just fine! We will definitely use Uhaul for our next move!!

My delivery for these boxes was prompt and the person who helped me was very friendly.

The U-Box experience was amazing. Cheaper than renting a van truck and I didnt have to do the driving myself! Everyone moving anywhere should do this!!

The U-box is currently in storage and hasnt been delivered to its destination yet.

Just wanna take a moment to say Nicole, the uhaul specialist who delivered and picked up my containers, was extremely professional. She knew what she was doing, the service was quick and painless. She also answered all my questions I had. Will absolutely use again in the future.

The people who pick up and drop off the UBoxes are always very helpful and skilled!

Would definitely use the U-box service again

Your service was excellent, plenty of blankets the drivers were exceptionally and knowledgeable in their work, the call centers were polite and kept you up to date on the PODS pick ups and deliveries. If we ever move again we would definitely use U-HAUL again.

The UBox arrived on time as expected. Driver cheerfullymoved it to preferred location. My whole experience with UHaul moving from Alaska to Iowa has been excellent. I appreciate receiving messages as tothe shipments locationand expected delivery time and the costs were descriced clearly.

Great experience - good communication, easy to reschedule delivery of container, price was cheaper than competitors.

Great experience. Everyone was professional and kept me well informed. I would HIGHLY recommend UBox.

The entire process was smooth and timely. Nothing was broken and water did not get inside the boxes when it rained. I highly recommend.

The people that dropped off at both locations were very nice and answered the couple of questions I had. Their customer service skills were awesome. Would recommend this service to anyone that needed podcontainer for moving. Thanks for the help U-Haul.

I had a great experience using uhaul to transport my stuff from Texas to Oregon . Much better experience than PODs container, which took longer than anticipated, did not communicate with us, and my stuff arrived so dirty from transport. Definitely recommend uhaul .

only minor complaint is I had emptied containers early and called to request earlier pick up of empty pods and was told no drivers available. When driver arrived on original scheduled date I was told that they were available on the earlier days that I have requested. Otherwise service was 5 stars

Excellent service on time delivery. Staff was very helpful and friendly.

Your team that dropped off and picked up the boxes were extremely polite and helpful.

For the most part, our move from Montana to Texas was a positive experience. My only complaint was that the delivery time exceeded the timeframe they provided.

Very positive experience overall. Great communication. The drivers were professional and friendly. The APP was easy to navigate. When I had a question customer service was very helpful. I would definitely use U-Box again and recommend it to anyone that is moving.

I appreciate the entire process. From the pickup driver being understanding to the delivery coming early.

Every aspect of the rental was great! I had absolutely no problems with Uhaul or the drivers. It was a pleasure doing business with you. I just ordered 2 containers to move my mothers stuff here.

The most important considerations in planning any move is timeliness and dealing with friendly professionals. In both areas the UHaul Ubox team exceeded all expectations.

We used the U-Boxes 2 different times for our move from Central Florida to Northern Michigan. Both times the service was outstanding. Drivers were prompt and professional. Highly recommend using the U-Boxes.

Thanks for my stuff arriving safely and early and great customer service thank you Uhaul I will use again

All very good! Will use UPod again

My items arrived at their destination without issues. I appreciate the care provided to ensure no damage occurred.

Thank you! Appreciated the efficiency of your service. Constant communication, extremely reliable, and all of our contents arrived safely. uBox executed this process, seamlessly. Very grateful !

Great overall experience. The office staff are knowledgeable, friendly and helpful. The drivers arrived on schedule and were very courteous and respectful of our belongings in the containers.

Everything went smoothly. The delivery and pickup times were not as flexible as I hoped, but turned out to work perfectly for our needs. I love that we could get two U-boxes delivered, but since we only needed one to only have to pay for one. Thanks!

The required 24 hour notice to have a forklift operator move the U-Box outside was unnecessary. I was able to get same-day service. Thank you!

Very impressed with the process. First time using it and container was delivered and picked up each time on time, great communication and helpful when we decided to schedule delivery from storage. Would definitely use again!

I used U-boxes and Moving help service for delivering load unload.We would appreciate it if you could add an option to purchase U-boxed keys on the online reservation system.

Using U-Box was the best decision for our move! It gave us time to pack well and unpack at a reasonable pace. U-Haul was right on top of communication every step of the way. I would highly recommend to anyone moving, especially long distance.

This was a seamless operation. U-Haul delivered on all of its promises, and the people were friendly and helpful. I will definitely use U-Haul pods for future moves.

The minute you guys gave me a quote .. I was so relieved of my moving panic mode .It was easy simple business . I have relied on UHAUL faithfully and you always prove to be a superior quality and service . Im impressed by the sturdy container !! Thank you Staff !

The number of pods in comparison to the size of a truck would be helpful as well as dimensions

Experience with U box was great overall. All my stuff was received with no issues. 4 stars only because scheduling had to me monitored multiple times due to changes to the pick up and drop off dates which got a little tedious

This whole experience was fabulous! This is my second time using the U box. First time long-distance second time local and I have no complaints! I also love that its a staff of all women. Girl power will 100 recommend and use the service again.

Renting the u-box was convenient, easy and inexpensive. The Representatives at the Plano location were awesome and made the experience seamless. Thank you!

I cannot thank you enough for this service, quick easy, hassle free. I contacted this location a couple times to verify my address and everyone was very nice helpful from the lady on the phone to the lady who delivered my u-box. I appreciate you all. Thank you!

Everything went very smoothly. Staff was very friendly and easily accessible by phone. The U Box was delivered on time, picked up on time, and our belongings stayed safe and dry. We will use a U Box again!

I would do this again, smooth and convenient move. You pack it yourself!

The service great, the u-haul arrived days before we expected.

This was the easiest move ever! Everything showed up on time and every one was super friendly and easy to work with. Thank you!

Incredibly thorough and friendly service. From each pick up and drop off, communication was great. Box itself was perfect amount for our needs.

The lady who picked up my container in Silverdale, WA was awesome! Very friendly and professional. Only improvement is in the website. I found it hard to navigate to request and earlier pick up.

I am very happy with the whole experience of using the u box program. I am impressed with the flexibility of the entire program

Mareta who brought the Ubox to our apartment in Northpark, Burlingame California is so efficient, friendly, polite and you can really see that shes dedicaded to what shes doing. The transition of our Ubox from Fargo, ND to Burlingame, California was so smooth, no hassle at all.

Everything at the departure end went very well. Communication was good. The woman who delivered the Ubox was particularly helpful and friendly. There was understanding when I had to change the day to pick it up. It arrived safely.

metal boxes are such an improvement--I would not accept wood boxes going forward

The best value experience, the delivery pick up of UBoxes went through Queue because of Drivers could be improved, nevertheless great experience, abd you the very best in future

Thanks for the friendly service and arranging for me to access my UBox twice.Bob

Everything about this process was smooth. I felt like it was a well oiled machine where everything was transparent, efficient, and on time. I have done 3 big moves across the country and this was by far my best experience and Im telling everyone to use uboxes.

Had a little confusion and didnt have the POD on a trailer for self loading, But Rachael did an excellent job and got me set up to get a a trailer, POD and strap an we were able to get the POD packed. Delivery went smoother.

Excellent service, Uboxs arrived a week early, zero damage. Great customer service.

Experience was much better than anticipated. This U-box thing was way easier and less expensive than traveling across country. Thanks U-Haul!

Nothing - everything was excellent, the Ubox was hitched up to a trailer and ready to go. Not one thing was out of place broken in the Ubox - so clearly it was handled well. Staff were so helpful and made the whole process easy smooth.