Verified U-Box® Customer Reviews
Back to Review ExperienceSee What People Are Saying About U-Box®
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Heidi H
Repeat Customer10/19/2025
"Great experience here in Charlotte! Not so great with the initial UBox experience at the starting point in Missouri."
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Ashley D
Repeat Customer10/19/2025
"I will recommend U-haul and their U-boxes to everyone. It was a seemless way to move across the country."
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Kathleen P
Repeat Customer10/19/2025
"I would definitely use U Box containers again for another move!! Very easy process and kept informed throughout the process of the shipment and delivery. Very nice staff at both locations."
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Devin M
Repeat Customer10/18/2025
"This was my first Ubox experience and it will certainly not be my last. Everything about our move was easy and stress-free. All of our stuff arrived early and damage-free. The only thing we had was too many moving blankets and had to take some back to the uhaul before we had them shipped."
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Myron B
Repeat Customer10/15/2025
"Customer Service throughout was fantastic! On time delivery and pickup were great! Items all safe. Thank you again."
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Lucas I
Repeat Customer10/14/2025
"I loved how many blankets came in my pods to help keep my stuff safe."
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Robert M
Repeat Customer10/13/2025
"Excellent cross country move experience. Only a small hiccup when picking up containers but all corrected in half an hour. Nothing broken even with minimal use of pads while packing ."
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Jon O
Repeat Customer10/13/2025
"Too many furniture pads. Excellent, new UBox containers. Great commucation. Excellent skill with all the equipment."
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Stephen R
Repeat Customer10/13/2025
"Scheduling to access my Ubox after it arrived was more challenging than it could have been. Id often be put on hold for long periods of time and a couple of times they forgot to pull it out for me, so Id have to wait a half an hour or more to access it."
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Paul K
Repeat Customer10/12/2025
"Shipped items from California to NJ. Smooth process, communication was excellent thru out the delivery."
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Beverley T
Repeat Customer10/9/2025
"Thanks for the opportunity to access the box after pick up and before shipping - that was helpful."
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Nick M
Repeat Customer10/7/2025
"Everything was great! Only complaint was the marketing it was difficult to find out that ubox was even an option. Thanks for making my move less stressful."
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Charlene W
Repeat Customer10/5/2025
"The team that dropped and picked up the boxes were great. They took time and worked with us to get them set up perfectly."
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Tracey F
Repeat Customer10/5/2025
"Very easy experience as usual. They were able to store the box closer to us as well."
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Marisa G
Repeat Customer10/4/2025
"This is my third time using u boxes for a move. Its been great every time!"
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Roy R
Repeat Customer10/4/2025
"Great experience, driver was very polite. She even waited a few minutes for me to unload the container, which helped us out."
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Barbara B
Repeat Customer10/2/2025
"Everyone I dealt with at both ends of my move were excellent. Very caring and knowledgeable. Ive already Ubox to a neighbor!"
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Julie O
Repeat Customer10/1/2025
"The Boxes were delivered to the Menomonee Falls location on time and placed in the appropriate area. The deliver gal was very helpful and friendly."
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Annemarie E
Repeat Customer10/1/2025
"I will absolutely be recommending this method of moving stuff. It was convenient, appropriately priced, has the benefit of auto-storage as needed while you are figuring out exactly where you are going to go and everyone - especially the delivery and pick up folk were great! Thank you!"
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Colleen C
Repeat Customer10/1/2025
"This is the second U-box Ive used this month and the first one was metal. This second one was made of wood and covered with a waterproof Velcro cover. There was wood shavings all over my stuff when it arrived."
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Paul C
Repeat Customer9/29/2025
"Everyone throughout the process was very helpful. Container delivered as promised."
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