I said NO on the equipment cleanliness and maintenance for a couple of reasons. It did run fine, but it would make sense for the gas to be filled up all the way for a couple of reasons: 1-It burns more fuel faster because it was already 3/4 tank and not filled up. 2-when you have to refill it to where it was upon returning it, it is hard to have to guess and stop it where 3/4 of a tank was...just filling it all the way up would be more accurate. Also, the inside cab of the truck reeked awful of marijuana and cigarettes, which gave us headaches, the floor was super muddy and the windshield wipers did not work that great, as we had to drive through some pretty serious rain, in the dark, on a highway. A couple of positives are that the workers of the store were nice and the pick-up/drop-off process was easy.
HELEN B
May Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklinton, NC 27525
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Customer Reviews
- 4.5 Average Customer Rating
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I need someone to contact me because it’s not enough of room here to put down my issues with U-Haul.704 678 -7046 Lisa Erwin
CHARLES EPLEASE state on your website that the smallest truck you have for rent at $19.95 does NOT have a ramp. I was able to rent a motorcycle trailer to fulfill my needs but I would have been stuck with renting a second vehicle with no refund for the first had this not been the case. Staff at this location was pleasant and easy to work with especially Sherie!
BRIAN HThese guys were wonderful to rent for even if the Uhaul website was out and it took us forever to get the rental complete!
KIM MIn the future maybe pave area were vans are parked due to rain & mud. Other than that service was great & personnel was very helpful
SHERIDAN D