Yhe box truck could be better.
MARTHA S
Tienda Rio Goascoarn 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rosenberg, TX 77471
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great lady who took the return. Very helpful
William LI paid for a dolly as part of my reservation; however, it was not present in the vehicle when I picked it up. As a result, I had to visit another location to obtain one, where I was charged again and incurred additional mileage on the vehicle. This situation was both time-consuming and inconvenient, especially as I was operating under tight time constraints.
Gregory IMake me feel like I was begging for a free item instead of paying for a service! not my first time renting a U-Haul truck. I done this before and know how to follow the directions on the app to check out and returned it. When I walked into this location the person in charge make me feel like he was doing me a favor by checking out the truck for me after 5pm when I clearly requested it after 5pm. I work a 9-5 job, no way I can pick up before 5pm. Returning the truck: He clearly told me if you come back after 5pm you have to return it on the app. I followed directions since I was there after 6pm and this lady came all the way outside of the store to take the keys from me and check everything I had already post on the app. She make me wait several minutes until she double check everything! ( I missed the time to turn in my keys from the old warehouse) At the end I was the one saying thank you and have a great night!
ERICA EOwner of location and renter of uhaul, was extremely pleasant to deal with and made this the most smoothest transaction possible
DENISE B