Operator was, seemingly, unaware I was to return the trailer to another business, proceed to ask numerous questions if I knew them, had their number, where they were located, etc. He also asked a lot of questions about the rental itself, what vehicle i was using to tow, how long I was renting for, how much i was paying. All of that information was on the rental request I made online. Why did he have to ask all these questions? It was extremely odd, as have rented several times and never been asked so many questions. Told him UHaul texted me and called me telling me to return it other than the renting location. He then seem satisfied and said Ok.
ERIC C
Two Tone Powersports LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spanaway, WA 98387
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I had a disappointing experience at this motorcycle shop. The owner was consistently unfriendly, never greeted me when I walked in, and wasn’t helpful when I asked about trailer rental charges — his only response was, “I don’t know.” It felt like customer service was not a priority. I wouldn’t recommend this place if you’re looking for a professional or welcoming rental experience.
SEMEN SNot whine when i leave It doesn't matter if I drop off the equipment and leave i didnt break anything. I don't need to stick around while your on the phone and wait longer when I'm on a dead line.
STEVEN LEasiest rental transaction I’ve ever done
Chris MFind a way to provide contactless pickup and drop off
DEMPSEY W