Customer Reviews for Manntel
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Manntel
Owner of franchise was slow, inattentive. My contract said 'gas tank full' via picture. But when I got in van, it was far less than full. We drove only a handful of kms, and didn't top up gas, as meter had not budged. He insisted on charging me for gas, even though the needle had not budged. I lost interest in arguing with him, so I paid. He's rude, inconsiderate, and has no service skills. Rotten service. A fight at the end. Wrong info on contract. Who trained this guy? Please let him know he will lose future business from me and my colleague. We said as much, and he yelled after us, yes, don't come back here. Truth. Thank you for listening.
My regular U-Haul location (donlands/danforth, in Toronto) is, on the other hand, ***** 5 star! Thanks
very clean truck almost new
Truck was a bit messy but I didn't really care. What I was upset about was scheduling online. I have always just called and will do so in the future because I did not catch the change to a 4 hour booking which for most moves is ridiculous. I entered in the Pick up and Drop off from 9AM to 9AM the following day and somewhere along the ordering process it was changed to 4 hours. No big alert and the truck originally was available for the whole day. That really rubbed me the wrong way.
clean and new truck owner is very humble.clean the windshield and add fluid and provide snow brush
very humble and jolly mood
late hours very convienent
late hours open. very convenient
very honest people have multiple business outfit. I am dealing with long time and I live few homes away.
very friendly business man
good to know this plaza has UPS store.open late hours
staff very helpful and full of energy.New UPS store. Lots of moving supply and open late. needs more trucks to choose from. One or two trucks for location open 7.00 am to 11.00pm.no other location open that late and they have more trucks and trailer to choose from.This location never had too many to choose from.
renovation going on moved to 2574 st clair ave w.Beautifull UPS store congratulation!
weird location that seemed to be spread over several different addreses. n where to pull off the street. the delivery and inspection were done on the busy street. a bit disconcerting.
We had to drive across Toronto to pick up our uhaul because the previous customer was hours late returning their truck. By the time we got to Brantford to unload we had to do it in the dark.
I have not yet been credited $50...I am waiting for that.
Upon picking up the van, absolutely no check of the van was done. It was pointed out to us and we were sent on our way with a key. Upon returning it, we were informed of the gas policy. The manager of the location, who initially rented the van to us, was no longer there. The woman who was there explained a $25 fee plus refuelling charges. Then, the staff working asked for $10 directly and didn't charge for the gas, she said she would arrange for someone to go put it in. As we were leaving, we then saw the manager come out of the store, meaning he must have been there the entire time in the back. Bad experience all around.
everything already in place, no suggestion needed
polite and courteous gentleman
great service and open on thanksgiving
Appreciated the staff hooking the trailer up to our truck. Very helpful!
enjoy renting this location curious staff and extended hours and lots of packing material almost everything you .need to move.They take my stress out of my head.
very nice and helpful staff as usual.
Good staff but confusing location - it's a UPS store. Needs a U-Haul marquee beside it or over top of the door or at least a 'Uhaul here' thing. I think this may have been because of construction though not sure.
Location could be better with more space to manage the vehicles, but generally the staff were nice and the vehicle well maintained.
clean place get to know ups store open in our area
open 7days 7-11 good to do business
very helpful gentleman walk extra mile to help us start our stress full of day. I repair my car with them.Very honest people.
excellent and helpful staff
I didn't get a 26 foot truck like I was supposed to he offered a free trailer if I run out of room but by the time I needed he was closed and I had to pay for a storage unit
always use this location for my company. Very nice fox
very helpful staff and huge location and only open late in our area. Keep the good work going.
Yard is small and spread out. Difficult to get trailers into the proper location. Thankfully it was still open. Staff was very helpful
Good to know somebody open 7 days and till 11.00 pm.
it's like walking in to 7 11 corner variety store.
late our opening very convince
The clerk was a little rude, the experience was good until the clerk at the UPS store start to give us attitudes, which made the experience just horrible at the end.
very nice person we had to cancel the truck.we were bit scared .He said no problem. See you next time.
best place to be. Lot's of parking
clean place and courtious
excellent service , fast and in time ,
good to see someone working on long weekend. Hard working person and very helpfull
Only location in Toronto west open late deserve to have more trucks. we work late hours and some time need truck late or on holidays to deliver mattress. Manntel is the Only location open till 11.00 pm.
very helpful persons. Open late.Need more choice to chose from inventory. Open late should have more equipment big place.