Great experience, great customer support. Definitely will go back!
Brian T.
Trailer Rental & Towing in Toronto, ON at Basso Lounge
(U-Haul Neighborhood Dealer)
320 Queen St E
Toronto,
ON
M5A1S8
Contact Us
320 Queen St EToronto, ON M5A1S8
Services at this Location:
Location Hours
- Mon-Sat: 8 am - 8 pm
- Sun: 9 am - 5 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Toronto, ON M5A1S8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
I hope all u-haul moving van will have back camera to help parking independently.
Md Shariful A.- Rating:
- 4.0
Clearer sounds indication location of office from street. Or instructions for alternative spots to drop the uhaul on the website if the main drive is full.
Kira B.- Rating:
- 2.0
Was not given a receipt of my order. Waited a long time. Would not recommend. The discounts that they promised me online did not work. Please provide an update on my receipt.
Matthew S.- Rating:
- 3.0
Was hard to find the only employee on site. No designated parking for returns. Had to park in city parking meter.
Francois-Joseph L.- Rating:
- 5.0
The guy I dealt with was great. Super nice and personable.
Joseph W.- Rating:
- 5.0
Execution of rental was speedy , truck was new and clean. This dealership need a 6 star in my opinion
Shaun S.- Rating:
- 3.0
Overall the experience was great. The reps assisting us were very personable and courteous. Had absolutely no issues other than being charged $7 for an upright dolly and $7 for the flat dolly but we only had a flat dolly. Pick up process was quick and efficient, drop off was even easier. My only comment is to ensure you don't charge for items not provided. Thanks
Teresa S.- Rating:
- 5.0
Great customer service. The staff there was super helpful and great to deal with. Should be given a raise!
David W.- Rating:
- 3.0
Staff was friendly but this location was hard to find and very confusing to navigate considering it's a fenced off ally with a shack on the far back left labeled “Uhaul.â€
Tom L.- Rating:
- 5.0
The last 5 times I got into a uhaul it's been clean and the trucks are now all new and clean this says uhaul really picked up there game , there was a time when the trucks had holes in the floors and trucked would barely run
Anita C.- Rating:
- 5.0
inside of the truck had coffee spills from previous trip ( trips ) and during covid, it makes me suspicious of what your cleaning protocol for trucks right after every use.
Reichen B.- Rating:
- 5.0
N.B. Please mail my receipt in hard copy. i have an old computer. cannot open the document. Thank you
RUTH A.- Rating:
- 5.0
not at this time,,, thanks
Jason S.- Rating:
- 5.0
Fastest rental I've every experienced at a uhal place , truck was also cleaned and smelled fresh ,
Michael D.- Rating:
- 1.0
Not the first time using U-Haul. But could be the last. Returned equipment clean and properly but in the end I was charge for $78 + tax for fuel that never existed. I returned the van with the same amount of fuel as when I got it. He scams people and when asked about it he just ignores it and says he will look into it. 24 hours later and still no reply after numerous attempts to contact him.
BRUNO M.- Rating:
- 5.0
Customer service was brilliant
Jerome N.- Rating:
- 1.0
My fee estimate was $45-$50 and I am charged $127.
Aditya V.- Rating:
- 3.0
When I rented the truck the fuel gage was at a quarter tank. And I was charged for 3/8 of a tank. I was not impressed about that as I rent alot of uhauls and this was first time someone tried to pull a fast one. But ill eat the charge cuz I'm busy and don't wanna deal with the conflict
charlie C.- Rating:
- 1.0
This location charged me for two days instead of 1day and then never picked up my phone.
Panchanan N.- Rating:
- 5.0
Truck was clean , fast service, those guys do a hell of a job
Adam R.- Rating:
- 1.0
The owner reported 200km usage when I drove only 10km
Milos J.- Rating:
- 5.0
Staff were super friendly and helpful!
Brian W.- Rating:
- 5.0
Good guys. Great service and attitude. Lane
Lane L.- Rating:
- 5.0
Always awesome !! Have rented many times from this location and will continue to go back. Fast, efficient and no nonsense !
Tony R.