Didn't include the dolly I ordered and didn't tell me it was removed from my order. Overcharged me by almost $20 (about 75% more than what I should have been charged). I had to physically go through and explain (and thank goodness I had preemptively taken photos) to prove they had overcharged me. They fixed it quickly but what a scam - someone else who didn't pay attention would have been stolen from by your company.
Adam George P.
Basso Lounge
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M5A1S8
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Customer Reviews
- 3.0 Average Customer Rating
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Basically being run out of a shack in laneway, but the truck was clean
James B.I did after hours drop off. And the entrance to the lot was blocked by another parked truck. All the street parking was taken except a very small space which i used.
Huzaifa K.There was no one at the location when I arrived for my booking. It took them 20min. Other than that everything was great
Ashley P.The only problem that I had was the first thing I had to do was find a gas station and put gas in the truck because it was empty of gas
Sherrilee S.