This location is horrible. The attendant is never there on time. We always have to wait 30 minutes. He is always rude on the phone and says he will be there shortly when he should be there for the pick up time. The only reason we use this location is because it is in downtown. Horrible customer service.
Dwaine S
Basso Lounge
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M5A1S8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
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Quick service. Everything was where I needed it to be.
Anthony FExcellent Service and right on time to take care of my move. The owner of the store knows how to take care of his customers
Robin SPoor service. Miscommunication and wrong business practices
Salman MThey gave me a smaller truck than I booked and I had to accept it because I didn't have enough time. In addition, I forgot sunglasses worth approximately $800, and when I returned in the morning, they told me that there was nothing there. In short, a very bad experience. I will not repeat it with you in any of your company branches, and I will advise anyone I know not to deal with you.
Ahmad S