Called a two and one day prior to drop off. I one answered phone. Location was very dirty with garbage. Online return process was good.
Sophia L
ParkDT
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M5T1S2
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Customer Reviews
- 4.0 Average Customer Rating
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The entrance to the "alley" leading to this location was completely dark! There were no lights at all! Once behind the storefront building, there was adequate light. However, the drop box location was also totally dark, and I would not have known it was there had there not been others returning keys. INSTALL SOME LIGHTS.
Don CThe location itself needs to be more presentable. It is just a parking lot. That is not well maintained. There’s a lot of garbage lying around. There is no designated office. There is no signage. Just a back alley parking lot with no lighting. Can be a bit scary at night.
Karen WDisappointed AND appreciative: I booked two dollys and they weren't available. I appreciate the offer of the appliance dolly and refund but did make my move less accessible. (Wondering if equipment was over booked?) I also was told by my driver that we actually got a 15' truck when a 20' truck was what I reserved. Would recommend a rental from this location when there is less urgency to gurantee the reservation. 🙃
Abi CGreat communicators and very helpful helping me adjust the mirror on the truck before I left the parking lot.
Merrill B