Super friendly and easy to rent but my truck was FILTHY. It was so dirty inside i was shocked. Steering wheel sticky and receipts and junk from previous renters, floor covered with dirt and food wrappers. The actual transport box interior was full of wood and sticks and stunk of gas or paint fumes. Everyone helping me commented on the smell. I was moving valuable art so I had to sweep and clean the interior out before I could use it safely.
Jessie L
Dom's Gulf
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pittsburgh, PA 15226
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Customer Reviews
- 3.5 Average Customer Rating
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The staff at Dom’s service where I rented the truck was very rude to myself and the customers that were before me, that happened to be two Latino men that had thick accents, she talked down on them and made it very awkward to even be in line behind them while she rented them a truck. Personally I reserved a 15 foot truck on Wednesday, when I got there on Friday they didn’t have a 15 footer available so I had to change to a 20 footer. The staff at Dom’s called me a few hours after I had the truck and threatened me with a $200 fee if the 20 footer was not returned by the morning. Saying that I changed my order, however I only changed the order because the staff rented out the 15 footer that I had already reserved. The mistake was made on there end yet they refused to acknowledge that and threatened me with a $200 fee. Overall a frustrating experience at this location.
DAVID BDon’t say rent for 20$ when it costed like 70 with minimal miles. Not location though this is the corporations fault for fees. This location is awesome. Super friendly staff and lovely assistants!
Dustin FEverything was great! I booked it the night before on the website and then got the app. Dom was great and the app made the return very easy!
SHAWN WThe truck reserved was accidentally given to someone else. This meant a larger truck was given to me which was ok however when I got in the truck there were 97 miles left and was returned with the exact same mileage however I was charged for a refill. After taking nearly 45 mins for the pickup this left a bit if a bad taste in my mouth.
Erik T