Sleepy Hollow Mt Lebanon PA...best customer service! Super friendly.
Mary H
Washworks Laundry House
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pittsburgh, PA 15234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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There were not enough furniture pads. I had ordered 3 dozen and there were only two dozen. The clerk told me there were actually only 18, and that is was not a matter of what I had ordered but rather of availability. My order was placed more than a week in advance, so the pads should have been available. My pickup location was also changed from a large facility on route 88 in Bethel Park to a cramped, small one three miles away. Since I am not a professional driver, I chose the larger facility on wider roads for a serious reason. I get that it would be a waste of money to shift trucks around between facilities, but again, I placed the rental order well in advance, and weirdly, the text saying that my pickup point had changed was sent days ahead of the actual pickup.
PATRICIA RFrustrating experience beginning to end. Firstly the van I rented near my house evidentally wasn't really at this location. So I called support was out on hold for nearly 20 mins just to have the tech bump a button that hung up on me and they decided to not call back even tho they had my number. So I waited a few mins amd called support again this is all an hour and a half before I needed to leave for Christmas vacation. Thankfully the second tech had a van about 10 mins away ready for me t vano pick up. So I pick the van up quickly realizing the auxiliary plugs and radio do not function due to some factory pin needing entered so it works. So I drove four hours not being able to listen to anything. People deserve better when paying 260 dollars to use one of your vehicles. The guy at the uhaul laughed when I said about the radio. Kind of a joke tbh. Like they know it's screwed up but won't correct the issue. Just saying.
William HGreat service. Easy pick up easy return. Gentleman who works the counter is really good at his job.
THOMAS CThe best customer service! Knowledgeable and kind.
Mary H